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34

User Guide

5.1 Troubleshooting display problems

Problem: 

Blank screen or no image is displayed on the monitor

Troubleshooting and problem resolution:

1.  Check that the monitor has been turned on; if not, press the power button.
2.  Check to see if the monitor power cord is loose; if so, securely plug the power 

cord to the monitor.

3.  Check that the signal cable to the monitor is securely connected to the 

connector on the computer graphics card; if not, shut down the computer then 
securely connect the signal cable of the monitor.

Problem: 

You need to change display property settings

Setting display background and icon properties:

1.  Right-click the desktop anywhere except over an icon, then select 

Personalize

 

from the pop-up menu.

2.  From here, select the appropriate options to:

•  Change the desktop background
•  Select a screen saver
•  Select colors and appearance options for icons and characters
•  Set resolution and colors by using Display Settings options.

Problem: 

Ripple on screen

Troubleshooting and problem resolution:

1.  Check for devices located less than one meter from the computer such as 

refrigerators, electric fans, electric dryers, UPSs, regulators, fluorescent lamps 
or other computers that may be generating magnetic interference.

2.  Move any interfering devices away from the computer.
3.  If the problem persists, consult with Lenovo Service.

5.2 Troubleshooting audio problems

Problem: 

When you connect the headphones to the front audio output connector, 
the speakers connected to the back audio output connector are silenced.

Troubleshooting and problem resolution:

The front audio output connector is provided for convenience and has a priority 
higher than the back audio output connector. If a speaker or headphones are 
connected to the front audio output connector, sound is delivered through those 
devices and any devices connected to the rear connector become silenced.

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Summary of Contents for 53131BQ

Page 1: ...www lenovo com Version 1 1 2008 2 WORLDWIDE PARTNER IdeaCentre K User Guide 31033098 31033098_UG_FM_EN_V1 1 indd 1 2008 2 20 4 33 10 PM ...

Page 2: ...risks Caution Watch out for medium risks Attention Pay attention to low risks Prohibition Dangerous operations Recommendation Helpful tips Key to signs used in this manual 31033098_IdeaCentre K UG_EN indd 1 2008 2 20 6 40 32 PM ...

Page 3: ...his information and the product it supports be sure to read the Safety and Warranty Guide that came with this product Copyright Lenovo 2007 2008 All rights reserved 31033098_IdeaCentre K UG_EN indd 2 2008 2 20 6 40 32 PM ...

Page 4: ...with Computer 10 2 2 OneKey Recovery 11 2 3 File Management 15 2 4 OneKey Antivirus 16 Chapter 3 Using the software 19 3 1 Power2Go Burning Discs 20 3 2 WinDVD 21 3 3 Lenovo Healthcare Software 22 3 4 PC cillin 25 3 5 Lenovo Media Studio 26 3 6 Veriface 27 3 7 Earth link Only for United States 28 Chapter 4 System maintenance and recovery 29 4 1 Restoring the system 30 4 2 Cleaning up the disk 30 4...

Page 5: ... Setup 33 5 1 Troubleshooting display problems 34 5 2 Troubleshooting audio problems 34 5 3 Troubleshooting software problems 35 5 4 Troubleshooting problems with optical drives and hard disks 36 31033098_IdeaCentre K UG_EN indd 2 2008 2 20 6 40 32 PM ...

Page 6: ... all I O interfaces on the rear panel of the chassis ÿ Connection of the speakers ÿ Notes on computer cabling and installation ÿ Keyboard These topics describe some of the operations commonly performed during routine use of the computer including the proper connection of components Please read it carefully Note The configuration of your computer model may vary slightly from the illustrations used i...

Page 7: ...iHC MMC RS Plus Mob D 2 D 3 D 4 D 2 F 1 Top Mounted Buttons Including power switch 1 1 Power switch Press this button to turn the computer on or off or if the Power Option in the Control Panel has been set to allow it to hibernate or wake up the computer 1 2 Hard Disk Drive Indicator Indicates the read write operations of the hard disk 1 1 1 2 31033098_IdeaCentre K UG_EN indd 2 2008 2 20 6 40 02 P...

Page 8: ... Headphones Connector To connect speakers or headphones If it is necessary to connect the headphones remove the speaker plug and insert the headphones plug 1 2 Rear view of the chassis Instructions for the use of all I O interfaces on the rear panel of the computer The following illustrations show connections located at the rear of some computer models The locations of connectors on your computer ...

Page 9: ... computer PS 2 Mouse Connector To connect a mouse having a PS 2 connector PS 2 Keyboard Connector To connect a keyboard having a PS 2 connector Serial Connector To connect devices requiring a serial connection COM Connector Parallel Connector To connect devices requiring a parallel 31033098_IdeaCentre K UG_EN indd 4 2008 2 20 6 40 05 PM ...

Page 10: ... to the data cable of the DVI connector Some models are equipped with this connector S 1 S Video Connector To connect the data cable of the S video Some models are equipped with this connector Chassis Side Lock After installing the side panel of the chassis push the lock upward to lock the side panel in place To remove the side panel depress the lock first Audio Line in Connector To connect audio i...

Page 11: ...1 If the voltage supply range is 100 127 V ac set the switch to 115 V 2 If the voltage supply range is 200 240 V ac set the switch to 230 V 115 230 Figure 1 Figure 2 1 3 Speaker some models equipped with Speaker Y 3 Y 1 Y 2 Y 4 Y 5 Y 6 Side elevation Back elevation Y 1 Volume Adjusting Knob Y 4 Speaker Power Switch Y 2 Bass Adjusting Knob Y 5 Speaker DC IN 31033098_IdeaCentre K UG_EN indd 6 2008 2...

Page 12: ...onnect the monitor signal cable to the VGA or DVI connector in the external graphics card 3 If both your computer and monitor have the DVI connector you can connect the computer to the monitor through your own DVI data cable 4 If there is only DVI connector in the external graphics card and the monitor only have the VGA connector connect the monitor data cable and DVI connector by the DVI VGA conv...

Page 13: ...eyboard B 1 B 2 This picture is only a sketch map for the keyboard it does not show the detail of the key B 1 Press this key under Windows system to launch the IE B 2 LVT key available for models with the Rescue System feature Press this key to launch Rescue System when the Lenovo screen appears during booting 31033098_IdeaCentre K UG_EN indd 8 2008 2 20 6 40 11 PM ...

Page 14: ... using OneKey Recovery With this operation all of the existing data in drive C will be lost while content and format of the other partitions in the hard disk drive will remain unchanged If you want to install operation system with Windows Vista CD and backup it with OneKey Recovery you must format the partition C to be NTFS format and install the operation system in the partition C Else the OneKey...

Page 15: ... keyboard of standard configuration the rescue system function will not work normally 2 1 Installing Drivers and Software Shipped with Computer The Installing drivers and software in the rescue system provides a way for the user to install the drivers and software shipped with the computer conveniently It can install all drivers and software shipped with the computer automatically and can selective...

Page 16: ...cue system button to access system rescue directly without starting the operating system If Windows operating system is installed in your computer before delivery the OneKey Recovery function works in the following way Recover Factory Backup Recover the computer system partition drive C to the state which exists before delivery Note After this operation all existing data in the system partition wi...

Page 17: ...eKey Recovery function works in the following way Create Base Backup Without factory backup the Lenovo OneKey Recovery enables you to backup all data of the current system partition manually after installing the operating system and common software Upon completion of base backup you can use the Recover Base Backup function to recover the system partition to the state of this backup Note Once the u...

Page 18: ...ed to this backup state quickly Note In this operation other partitions are not changed or backed up Recommendation Keep at least 1G of space in the system partition drive C to ensure the space required for instant backup OneKey Recovery in Windows Operating System In addition to Instant Recovery and Instant Backup Windows operating system provides the functions enabled only in the Windows environ...

Page 19: ...anges sharply if you confirm such change and do not require the system to recover the state existent before the change you can perform the update of Base Backup which serves as base data of future instant backup You can also free up the hard disk drive space excessively occupied by the base backup 2 When the system disk space is less than 1G the OneKey Recovery function will prompt you to perform d...

Page 20: ...ars on the screen initially press the LVT key to launch Rescue System Then select File Management File Backup Select the file and folder to be copied in the left dialog box and select the target folder and drive letter in the right dialog box The drive letter of the source file must be different with the target drive letter Then click Copy File Backup Wait while copying Note Please wait while copyin...

Page 21: ...n and kill viruses even when the Windows cannot start and the antivirus software cannot work as a result of virus infection thus solving the problem of inability of using the computer after the virus damages the operating system Launch Power on the computer When the Lenovo picture appears on the screen initially press the LVT key to launch Rescue System Then select OneKey Antivirus Scan and kill v...

Page 22: ...e introduce the method of updating online Select Download latest virus package from Trend Technologies and click Update Now 2 Depending on the network access mode of the computer select ADSL or LAN connection in the network connection modes 3 If you select ADSL input the username and password of the ADSL connection If you select LAN connection configure the IP address and proxy server of the LAN 4 ...

Page 23: ...all problems caused by computer viruses If the problems persist after you apply the OneKey Antivirus use other methods to recover the system or solve the system problems 2 This software only scans and kills the viruses in the hard disk drive partitions instead of the floppy disk flash disk or CD You can install and use the virus killer software under the Windows to scan such media 3 In the process o...

Page 24: ...upport index jsp French German Italian Spanish http de cyberlink com multi program page _page_display jsp seqno 173 Support E mail goCyberlink aixtema de 3 Lenovo Veriface and Lenovo healthcare software only can be functionalized with the Lenovo PC Bright Eye Camera on the Lenovo consumer 19 W LCD or 22 W LCD monitor which can be compatible with this kind of camera Note The interface and function ...

Page 25: ...V or WMA formats Choose the medium from the Disc Type field and type of music discs from the Content Type field then click OK 2 From the Select Source box select music files to be burned Then click the 3 1 Power2Go Burning Discs Power2Go is the software for disc burning It provides various burning tools that enable you to easily store your files into CDs or DVDs Power2Go can make common data discs mus...

Page 26: ...ng the disc with your videos Disc duplication The duplication feature copies discs directly Mixed discs You can burn music in different formats onto a same disc Disc Utility The burner also provides utility tools for preparing and processing various CDs or DVDs including the recording of mirror files erasing of discs and the conversion of audios Help For further information about the use of Power2G...

Page 27: ...e Software Lenovo Healthcare Software is a smart software platform that helps parents to guide their children to use computer correctly thus to protect and promote healthy growth of their children With the bright vision function the Lenovo Healthcare Software Automatically monitors the distance between the child s head and the computer display during computer operation and prompts the child to kee...

Page 28: ...adjust the display brightness to a comfortable level thus to protect the operator s vision 2 This function applies only to the computers equipped with Lenovo PC Bright Eye camera and is available only after the camera is installed 3 For details about installing Lenovo PC Bright Eye camera see Installation Guide for Lenovo Bright Eye Camera in this document 4 Before using this software you need adj...

Page 29: ...alth Care Software very well 5 Select Lenovo Healthcare Software Bright Vision 6 After installing the camera click Distance Setup or Brightness Adjustment to set it Distance Setup 1 Select the display type according to the size of the display used 2 Select Healthy Viewing Distance Selection to set the distance between the computer operator and the computer display By default Default is selected Yo...

Page 30: ...end Micro PC cillin Internet Security2007 Trend Micro PC cillin Internet Security2007 Open Main Console to launch the PC cillin antivirus software Or right click the icon of PC cillin in the notification area and launch the antivirus software in the pop up options Scanning viruses In the main interface of PC cillin click Scan Now to scan the computer Upon completion of scanning the software will po...

Page 31: ...appearance dubs captions movie effects transitions and so on Start Select Start Programs Lenovo Lenovo Media Studio Capture Use the capture function of the software to import video or audio file from external devices In the capture setting dialog box select the video source to import the video Add the selected or captured video to the main video track Modify In the toolbar select modifying items su...

Page 32: ...al expressions However the following guidelines will help produce the most accurate results Keep your face relaxed and in a natural position Keep your eyes open Keep your face turned toward the camera Keep your face clear of obstructions such as stray hair or glasses that were not present during your initial face registration Avoid making the following expressions Laughing Raising your eyebrows Cl...

Page 33: ...e sure to take off dark colored glasses like sunglasses or sports glasses Video camera Be sure to use the same video camera when you log in or out Images taken by different video cameras might produce different effects which can cause the face verification to fail More detail information please click to get help document 3 7 Earth link Only for United States Earth link will provide you an easy way ...

Page 34: ...very This chapter includes the following topics ÿ System restoration ÿ Hard disk cleanup ÿ Hard disk error checking and correcting ÿ Hard disk defragmenting ÿ Daily maintenance User Guide 29 31033098_IdeaCentre K UG_EN indd 29 2008 2 20 6 40 28 PM ...

Page 35: ...a different recovery time from the pop up box Choose the latest date when the system was running properly 3 Click Next The system starts restoration When all processes run to completion the system displays a message informing you that the restore operation has completed successfully File Backup For security purposes you can back up the system status before you install additional software or otherw...

Page 36: ...the Tools tab from disk Properties and select Defragment Now 2 Select the time and scheme to be used by the defragging program then start the defragmenting program Defragmentation usually takes a long time 4 5 Performing daily maintenance tasks Cleaning the computer components Because many of the computer components consist of sophisticated integrated circuit boards it is very important to periodi...

Page 37: ...oth Do not spray water directly onto the surface of the monitor or inside of computer Daily attention should be given to LCD monitors Use a dry cloth daily to brush dust from the monitor and keyboard Keep all surfaces clean and free of grease stains 31033098_IdeaCentre K UG_EN indd 32 2008 2 20 6 40 28 PM ...

Page 38: ...ubleshooting audio problems ÿ Troubleshooting software problems ÿ Troubleshooting problems with optical drives and hard disks The description of the TV card in this manual is only used for the machines which have the TV card It is invalid for those machines which do not have TV card User Guide 33 31033098_IdeaCentre K UG_EN indd 33 2008 2 20 6 40 30 PM ...

Page 39: ...s for icons and characters Set resolution and colors by using Display Settings options Problem Ripple on screen Troubleshooting and problem resolution 1 Check for devices located less than one meter from the computer such as refrigerators electric fans electric dryers UPSs regulators fluorescent lamps or other computers that may be generating magnetic interference 2 Move any interfering devices awa...

Page 40: ...rogram then click the End Task button Problem You need to install or uninstall a program Problem resolution During installation never abort the install process by powering the system off or through other drastic means This can cause system program disorder or even failure during system initialization During the uninstall process never directly delete the files or folders This is harmful to the syst...

Page 41: ...cated by the system is less than the nominal capacity Troubleshooting and problem resolution For computers equipped with the One Key Recovery feature the system recovery feature needs to occupy some hard disk space This may account for the apparent hard disk capacity deficit Further Technical Explanation The nominal capacity of the hard disk is expressed in the decimal system 1000 bytes But the act...

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