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Chapter 5. Getting Help and Service
Engineering change management - Occasionally, there might be changes
that are required after a product has been sold. Lenovo or your reseller, if
authorized by Lenovo, will make selected Engineering Changes (ECs)
available that apply to your hardware.
The following items are not covered:
Replacement or use of parts not manufactured for or by Lenovo or non
warranted parts
Identification of software problem sources
Configuration of BIOS as part of an installation or upgrade
Changes, modifications, or upgrades to device drivers
Installation and maintenance of network operating systems (NOS)
Installation and maintenance of application programs
To determine if your Lenovo hardware product is under warranty and
when the warranty expires, go to http://consumersupport.lenovo.com,
and click
Warranty
, then follow the instructions on the screen.
Refer to your Lenovo hardware warranty for a full explanation of Lenovo
warranty terms. Be sure to retain your proof of purchase to obtain
warranty service.
If possible, be near your computer when you make your call in case the
technical assistance representative needs to help you resolve a computer
problem. Please ensure that you have downloaded the most current drivers
and system updates, and recorded information before you call. When
calling for technical assistance, please have the following information
available:
Summary of Contents for 278182U - IdeaPad Y430 Dual Core T3400 2.16 GHz
Page 1: ...Lenovo IdeaPad Y430 User Guide User Guide V1 0 V1 0 ...
Page 9: ...Contents iii ...
Page 14: ...5 Chapter 1 Getting to Know Your Computer Right side View ...
Page 16: ...7 Chapter 1 Getting to Know Your Computer Front View ...
Page 18: ...9 Chapter 1 Getting to Know Your Computer Bottom View ...
Page 150: ...New World New Thinking TM www lenovo com Lenovo China 2007 P N 147001827 ...