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Machine type and model label

The machine type and model label identifies the computer. When you contact Lenovo for help, the machine 
type and model information helps support technicians to identify the computer and provide faster service. 
The machine type and model label is attached on the top of the computer as shown. 

Figure 4. Machine type and model label

6

M710e User Guide and Hardware Maintenance Manual

Summary of Contents for 10UQ

Page 1: ...M710e User Guide and Hardware Maintenance Manual Energy Star Machine Types 10UQ 10UR 10VB and 10VC ...

Page 2: ...rmation Guide and Appendix A Notices on page 45 First Edition February 2018 Copyright Lenovo 2018 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant to a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 ...

Page 3: ... cover 16 Replacing the front bezel 17 Replacing the optical drive 18 Replacing the storage drive 20 Replacing the card reader 23 Replacing the internal speaker 25 Replacing the illuminated red dot 26 Replacing the power supply assembly 28 Replacing the cover presence switch 29 Replacing the M 2 storage drive 30 Replacing the coin cell battery 32 Replacing a memory module 34 Replacing a PCI Expres...

Page 4: ...ii M710e User Guide and Hardware Maintenance Manual ...

Page 5: ... illustration Figure 1 Front view 1 Optical drive eject close button 2 Optical drive status indicator 3 Internal speaker optional 4 Storage drive status indicator 5 Card reader slot optional 6 Power indicator 7 Power button 8 Microphone connector 9 Headset connector 10 USB 3 1 Gen 1 connectors 2 11 Illuminated red dot 1 Optical drive eject close button Copyright Lenovo 2018 1 ...

Page 6: ...uter is on 7 Power button Used to turn on your computer When you cannot shut down the computer from the operating system press and hold the power button for four or more seconds to turn off the computer 8 Microphone connector Used to connect a microphone to your computer You can use the microphone to record sounds or interact with the computer using speech recognition software 9 Headset connector ...

Page 7: ...ectors 2 6 Power cord connector 7 Serial connector 8 Ethernet connector 9 Cable lock slots 2 10 Padlock loop 11 Security lock slot 12 Serial connector optional 13 PCI Express card area 1 Audio line out connector Used to send audio signals from the computer to external devices such as powered stereo speakers headphones or multimedia keyboards To connect a stereo system or other external recording d...

Page 8: ...B compatible device For optimal data transfer connect a USB 3 1 Gen 1 device to a USB 3 1 or USB 3 1 Gen 1 connector instead of a USB 2 0 connector 6 Power cord connector Used to connect the power cord to your computer for power supply 7 Serial connector Used to connect an external modem a serial printer or other devices that use a serial connector 8 Ethernet connector Used to connect an Ethernet ...

Page 9: ...M2 5 Coin cell battery 6 6 pin power connector 7 Internal speaker connector 8 Illuminated red dot connector 9 SATA 3 0 connector 10 M 2 storage drive slot 11 Parallel connector 12 Serial COM2 connector 13 SATA power connector 14 SATA 3 0 connector 15 Card reader connector 16 PCI Express x16 graphics card slot 17 Cover presence switch connector Intrusion switch connector 18 PCI Express x1 card slot...

Page 10: ... Lenovo for help the machine type and model information helps support technicians to identify the computer and provide faster service The machine type and model label is attached on the top of the computer as shown Figure 4 Machine type and model label 6 M710e User Guide and Hardware Maintenance Manual ...

Page 11: ...card supports the following Audio line out connector Headset connector Internal speaker optional Microphone connector The optional discrete audio card provides an enhanced audio experience and extended capabilities Input Output I O features Audio connectors audio line out headset and microphone Card reader slot optional Display connectors VGA out Ethernet connector Serial connectors USB connectors...

Page 12: ...ensions Width 100 0 mm 3 9 inches Height 273 5 mm 10 8 inches Depth 303 5 mm 11 9 inches Weight without the package Maximum configuration as shipped 4 2 kg 11 3 lb 8 M710e User Guide and Hardware Maintenance Manual ...

Page 13: ...to keep your computer safe Locking the computer cover Locking the computer cover helps prevent unauthorized access to the inside of your computer Your computer features a padlock loop so that the computer cover cannot be removed when a padlock is installed Figure 5 Locking the computer cover Copyright Lenovo 2018 9 ...

Page 14: ...ble lock directly from Lenovo by searching for Kensington at http www lenovo com support Figure 6 Attaching a Kensington style cable lock Attaching a cable lock A cable lock can be used to secure devices such as the keyboard and the mouse by locking the device cables to the computer The cable lock connects to the cable lock slots on the rear of the computer To install a cable lock do the following...

Page 15: ...ching the options and other computer components Touch the static protective package containing the part to a metal expansion slot cover or other unpainted metal surface on the computer for at least two seconds This reduces static electricity from the package and your body before you install or replace a new part When possible remove the new part from the static protective package and install it di...

Page 16: ...ts lookup Notes 1 5 6 7 8 9 12 13 16 17 18 19 21 and 26 are optional service CRUs 4 and 20 are self service CRUs Other parts are Field Replaceable Units Some of the following components are optional To replace a component that is not in the list below contact a Lenovo service technician For a list of Lenovo Support phone numbers go to http www lenovo com support phone 12 M710e User Guide and Hardw...

Page 17: ...rocessor 4 Coin cell battery 5 Memory module 6 M 2 storage drive 7 Srotage drive bracket 8 3 5 inch storage drive 9 2 5 inch storage drive 10 Storage drive cable 11 Optical drive cable 12 Optical drive bracket 13 Optical drive 14 Card reader Chapter 4 Replacing hardware 13 ...

Page 18: ...rtical stand Attention Do not open your computer or attempt any repairs before reading the Important Product Information Guide 1 Remove any media from the drives and turn off all connected devices and the computer 2 Disconnect all power cords from electrical outlets and disconnect all cables from the computer 3 Replace the vertical stand Figure 9 Removing the vertical stand 14 M710e User Guide and...

Page 19: ...ion Do not open your computer or attempt any repairs before reading the Important Product Information Guide 1 Remove any media from the drives and turn off all connected devices and the computer 2 Disconnect all power cords from electrical outlets and disconnect all cables from the computer 3 Replace the power cord Chapter 4 Replacing hardware 15 ...

Page 20: ...tant Product Information Guide CAUTION Before you open the computer cover turn off the computer and wait several minutes until the computer is cool 1 Remove any media from the drives and turn off all connected devices and the computer 2 Disconnect all power cords from electrical outlets and disconnect all cables from the computer 16 M710e User Guide and Hardware Maintenance Manual ...

Page 21: ...te the replacement See Completing the parts replacement on page 43 Replacing the front bezel Attention Do not open your computer or attempt any repairs before reading the Important Product Information Guide 1 Remove the computer cover See Removing the computer cover on page 16 2 Replace the front bezel Chapter 4 Replacing hardware 17 ...

Page 22: ... page 43 Replacing the optical drive Attention Do not open your computer or attempt any repairs before reading the Important Product Information Guide 1 Remove the computer cover See Removing the computer cover on page 16 2 Remove the front bezel See Replacing the front bezel on page 17 18 M710e User Guide and Hardware Maintenance Manual ...

Page 23: ...onnect the signal cable and the power cable from the optical drive 4 Replace the optical drive Figure 16 Removing the optical drive Figure 17 Removing the optical drive bracket Chapter 4 Replacing hardware 19 ...

Page 24: ...acing the storage drive Attention Do not open your computer or attempt any repairs before reading the Important Product Information Guide 1 Remove the computer cover See Removing the computer cover on page 16 2 Remove the front bezel See Replacing the front bezel on page 17 3 Remove the optical drive See Replacing the optical drive on page 18 4 Disconnect the signal cable and the power cable from ...

Page 25: ...emove the storage drive bracket Figure 20 Removing the storage drive bracket 6 Replace the storage drive 3 5 inch storage drive Figure 21 Removing the 3 5 inch storage drive Chapter 4 Replacing hardware 21 ...

Page 26: ...Figure 22 Installing the 3 5 inch storage drive 2 5 inch storage drive Figure 23 Removing the 2 5 inch storage drive 22 M710e User Guide and Hardware Maintenance Manual ...

Page 27: ...card reader Attention Do not open your computer or attempt any repairs before reading the Important Product Information Guide 1 Remove the computer cover See Removing the computer cover on page 16 2 Remove the front bezel See Replacing the front bezel on page 17 3 Remove the optical drive See Replacing the optical drive on page 18 4 Remove the storage drive bracket See Replacing the storage drive ...

Page 28: ...Figure 26 Removing the card reader bracket Figure 27 Removing the card reader Figure 28 Installing the card reader 24 M710e User Guide and Hardware Maintenance Manual ...

Page 29: ...ore reading the Important Product Information Guide 1 Remove the computer cover See Removing the computer cover on page 16 2 Remove the front bezel See Replacing the front bezel on page 17 3 Remove the optical drive See Replacing the optical drive on page 18 4 Remove the storage drive bracket See Replacing the storage drive on page 20 5 Disconnect the internal speaker cable from the system board 6...

Page 30: ... Important Product Information Guide 1 Remove the computer cover See Removing the computer cover on page 16 2 Remove the front bezel See Replacing the front bezel on page 17 3 Remove the optical drive See Replacing the optical drive on page 18 4 Remove the storage drive bracket See Replacing the storage drive on page 20 5 Disconnect the illuminated red dot cable from the system board 6 Replace the...

Page 31: ...lluminated red dot Figure 35 Installing the illuminated red dot cover 7 Connect the new illuminated red dot cable to the system board 8 Reinstall the removed parts To complete the replacement see Completing the parts replacement on page 43 Chapter 4 Replacing hardware 27 ...

Page 32: ... levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician 1 Remove the computer cover See Removing the computer cover on page 16 2 Remove the front bezel See Replacing the front bezel on page 17 3 Remove the optical drive See Replacing the optical drive o...

Page 33: ...ce switch Attention Do not open your computer or attempt any repairs before reading the Important Product Information Guide 1 Remove the computer cover See Removing the computer cover on page 16 2 Remove a PCI Express card See Replacing a PCI Express card on page 35 3 Disconnect the cover presence switch cable from the system board 4 Replace the cover presence switch Figure 38 Removing the cover p...

Page 34: ...mputer or attempt any repairs before reading the Important Product Information Guide 1 Remove the computer cover See Removing the computer cover on page 16 2 Remove the front bezel See Replacing the front bezel on page 17 3 Remove the optical drive See Replacing the optical drive on page 18 4 Remove the storage drive bracket See Replacing the storage drive on page 20 5 Replace the M 2 storage driv...

Page 35: ...storage drive Figure 42 Installing the M 2 storage drive Figure 43 Installing the M 2 screw 6 Reinstall the removed parts To complete the replacement see Completing the parts replacement on page 43 Chapter 4 Replacing hardware 31 ...

Page 36: ...hout its life however no coin cell battery lasts forever If the coin cell battery fails the date time and configuration information including passwords are lost An error message is displayed when you turn on the computer To replace the coin cell battery 1 Remove the computer cover See Removing the computer cover on page 16 2 Remove the front bezel See Replacing the front bezel on page 17 3 Remove ...

Page 37: ...Figure 45 Removing the coin cell battery Figure 46 Installing the coin cell battery Chapter 4 Replacing hardware 33 ...

Page 38: ...ide If your computer supports one memory module install the module into the DIMM 1 slot If your computer supports two memory modules install one memory module into the DIMM 1 slot first and then install the other into the DIMM 2 slot 1 Remove the computer cover See Removing the computer cover on page 16 2 Remove the front bezel See Replacing the front bezel on page 17 3 Remove the optical drive Se...

Page 39: ...ment see Completing the parts replacement on page 43 Replacing a PCI Express card Attention Do not open your computer or attempt any repairs before reading the Important Product Information Guide 1 Remove the computer cover See Removing the computer cover on page 16 2 Replace a PCI Express card Chapter 4 Replacing hardware 35 ...

Page 40: ... Note If the card is held in place by a retaining latch press the latch 1 as shown to disengage the latch Then gently remove the card from the slot Figure 51 Installing a PCI Express card 36 M710e User Guide and Hardware Maintenance Manual ...

Page 41: ...and fan assembly Attention Do not open your computer or attempt any repairs before reading the Important Product Information Guide 1 Remove the computer cover See Removing the computer cover on page 16 2 Remove the fan duct Figure 53 Removing the fan duct 3 Disconnect the heat sink and fan assembly cable from the system board 4 Replace the heat sink and fan assembly Chapter 4 Replacing hardware 37...

Page 42: ...emoving the heat sink and fan assembly Figure 55 Installing the heat sink and fan assembly 5 Connect the new heat sink and fan assembly cable to the system board 38 M710e User Guide and Hardware Maintenance Manual ...

Page 43: ...nd wait several minutes until the computer is cool 1 Remove the computer cover See Removing the computer cover on page 16 2 Remove the heat sink and fan assembly See Replacing the heat sink and fan assembly on page 37 3 Disconnect all cables connected to the system board 4 Replace the microprocessor Notes Your microprocessor and socket might look different from the one illustrated Touch only the e...

Page 44: ...Figure 57 Releasing the holder Figure 58 Pivoting up the socket Figure 59 Removing the microprocessor 40 M710e User Guide and Hardware Maintenance Manual ...

Page 45: ...Figure 60 Installing the microprocessor Figure 61 Pivoting the socket downward Chapter 4 Replacing hardware 41 ...

Page 46: ...e optical drive on page 18 4 Remove the storage drive bracket See Replacing the storage drive on page 20 5 Remove the card reader See Replacing the card reader on page 23 6 Remove a memory module See Replacing a memory module on page 34 7 Remove a PCI Express card See Replacing a PCI Express card on page 35 8 Remove the heat sink and fan assembly See Replacing the heat sink and fan assembly on pag...

Page 47: ...cement After completing the installation or replacement for all parts reinstall the computer cover and reconnect the cables To reinstall the computer cover and reconnect the cables to your computer do the following 1 Ensure that all components have been reassembled correctly and that no tools or loose screws are left inside your computer 2 Ensure that the cables are routed correctly before reinsta...

Page 48: ...ter cover 4 Place the computer in an upright position 5 If a locking device is available use it to lock the computer 6 Reconnect the external cables and power cords to the corresponding connectors on the computer 44 M710e User Guide and Hardware Maintenance Manual ...

Page 49: ...he publication Lenovo may make improvements and or changes in the products and or the programs described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Leno...

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Page 51: ... DisplayPort and Mini DisplayPort are trademarks of the Video Electronics Standards Association The terms HDMI and HDMI High Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries Other company product or service names may be trademarks or service marks of others Copyright Lenovo 2018 47 ...

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