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ThinkVantage Productivity Center

The ThinkVantage Productivity Center program guides you to a host of information
sources and provides easy access to various tools to help you work more easily
and securely.

The ThinkVantage Productivity Center program provides easy access to various
technologies, such as:

• Client Security Solution

Power Manager

Product Recovery

Rescue and Recovery

®

System Update

Note:

The ThinkVantage Productivity Center program is only available on

computers preinstalled with the Windows Vista operating system from Lenovo.

To access the ThinkVantage Productivity Center program, click

Start

All

Programs

ThinkVantage

Productivity Center

.

Lenovo Welcome

The Lenovo Welcome program introduces you to some innovative built-in features
of Lenovo and guides you through a few important setup tasks to help you make
the most of your computer.

Lenovo Web site (http://www.lenovo.com)

The Lenovo Web site provides up-to-date information and services to help you
buy, upgrade, and maintain your computer. You can also do the following:

• Shop for desktop and notebook computers, monitors, projectors, upgrades

and accessories for your computer, and special offers.

• Purchase additional services, such as support for hardware, operating

systems, application programs, network setup and configuration, and custom
installations.

• Purchase upgrades and extended hardware repair services.

• Download the latest device drivers and software updates for your computer

model.

• Access the online manuals for your products.

Access the Lenovo Limited Warranty.

Access troubleshooting and support information for your computer model
and other supported products.

16

ThinkCentre Safety and Warranty Guide

Summary of Contents for 0B39663

Page 1: ...ThinkCentre Safety and Warranty Guide ...

Page 2: ...ion on page 1 Chapter 4 Warranty on page 19 Chapter 7 Notices on page 39 First Edition December 2011 Copyright Lenovo 2011 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 ...

Page 3: ...tion 8 Chapter 2 Setting up your computer 9 Connecting your computer 9 Turning on computer power 13 Completing the software installation 14 Completing important tasks 14 Shutting down the computer 14 Chapter 3 Information resources 15 User Guide 15 Lenovo ThinkVantage Tools 15 ThinkVantage Productivity Center 16 Lenovo Welcome 16 Lenovo Web site http www lenovo com 16 Lenovo Support Web site 17 Re...

Page 4: ...Department of Communications certification label 41 Polyvinyl Chloride PVC cable and cord notice 42 China substance disclosure table 43 China recycling information for Waste Electrical and Electronic Equipment WEEE 43 Turkish statement of compliance 43 Ukraine RoHS Statement 44 ENERGY STAR model information 44 ii ThinkCentre Safety and Warranty Guide ...

Page 5: ...ducts such as speakers and monitors are shipped with external power adapters If you have such a product this information applies to your product In addition computer products contain a coin sized internal battery that provides power to the system clock even when the computer is unplugged so the battery safety information applies to all computer products Conditions that require immediate action Pro...

Page 6: ... cord or power adapter has been exposed to water The product has been dropped or damaged in any way The product does not operate normally when you follow the operating instructions Note If you notice these conditions with a product such as an extension cord that is not manufactured for or by Lenovo stop using that product until you can contact the product manufacturer for further instructions or u...

Page 7: ...a discharged state Electrical current safety information DANGER Electrical current from power telephone and communication cables is hazardous To avoid a shock hazard To prevent possible shock hazard do not use your computer during a lightning storm Do not connect or disconnect any cables or perform installation maintenance or reconfiguration of this product during an electrical storm Connect all p...

Page 8: ...f not properly used handled or disposed of Do not Throw or immerse into water Heat to more than 100 C 212 F Repair or disassemble Dispose of the battery as required by local ordinances or regulations The following statement applies to users in the state of California U S A California Perchlorate Information Products containing CR manganese dioxide lithium coin cell batteries may contain perchlorat...

Page 9: ...tuner options installed The notice below applies to products containing television TV tuner devices that connect to external antennas or to cable CATV systems or both and that are intended to be installed in North America Users and installers in other countries should follow local codes and ordinances when installing appliances that connect to external antennas and cable CATV systems If local code...

Page 10: ...0 Part H 2 Antenna lead in wire 6 Ground clamps 3 Antenna discharge unit NEC Section 810 20 7 Electronic service equipment 4 Grounding conductors NEC Section 810 21 Figure 1 Proper grounding for the cable The following notice applies to all countries and regions 6 ThinkCentre Safety and Warranty Guide ...

Page 11: ... fail to work Be aware that accessing network resources can leave your computer vulnerable to computer viruses hackers spyware and other malicious activities that might damage your computer software or data It is your responsibility to ensure that you have adequate protection in the form of firewalls antivirus software and anti spyware software and keep this software up to date Using headphones or...

Page 12: ...puter came with headphones or earphones in the package as a set the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332 1 If different headphones or earphones are used ensure that they comply with EN 50332 1 Clause 6 5 Limitation Values Using headphones that do not comply with EN 50332 1 can be dangerous due to excessive sound pressure l...

Page 13: ...ur computer Look for the small connector icons on the back of your computer Match the connectors to the icons If your computer cables and connector panel have color coded connectors match the color of the cable end with the color of the connector For example match a blue cable end with a blue connector or a red cable end with a red connector Note Depending on your model type your computer might no...

Page 14: ...2 3 Connect the monitor cable to the monitor connector on the computer If you have a Video Graphics Array VGA standard monitor connect the cable to the connector as shown Note If your computer has two monitor connectors be sure to use the monitor connector on the graphics card 10 ThinkCentre Safety and Warranty Guide ...

Page 15: ...lephone cable to the telephone and the other end to the telephone connector on the back of the computer Attach one end of the modem cable to the modem connector on the back of the computer and the other end to the telephone outlet 3 In countries or regions that do not use RJ 11 telephone outlets a splitter or converter is required to attach the cables to the telephone outlet as shown at the top of...

Page 16: ... with an ac power adapter a Connect the cable that runs between the speakers if necessary On some speakers this cable is permanently attached b Connect the ac power adapter cable to the speakers c Connect the speakers to the audio line out connector or the headphone connector on the computer See step 5 d Connect the ac power adapter to the ac power source 7 If you have unpowered speakers with no a...

Page 17: ...ted to an Ethernet network use a Category 5 Ethernet cable 4 eSATA connector Use this external Serial Advanced Technology Attachment eSATA connector to attach an external hard disk drive 5 Parallel port Use this port to attach a parallel printer or other devices that use a 25 pin parallel port 9 Connect the power cords or the power adapter to properly grounded electrical outlets Turning on compute...

Page 18: ... computer has the multilingual version you will be prompted to choose a language during the installation process After installation the language version can be changed through the Windows Control Panel Completing important tasks After you have set up your computer record your computer machine type model and serial number If you need service or technical support you will probably be asked for this ...

Page 19: ...stalled on your computer If the Adobe Reader program has not been installed on your computer a message will appear when you attempt to view the PDF file and you will be guided through the Adobe Reader program installation 2 The publication is available in other languages on the Lenovo Support Web site at http www lenovo com ThinkCentreUserGuides 3 If you want to install a different language versio...

Page 20: ...ilt in features of Lenovo and guides you through a few important setup tasks to help you make the most of your computer Lenovo Web site http www lenovo com The Lenovo Web site provides up to date information and services to help you buy upgrade and maintain your computer You can also do the following Shop for desktop and notebook computers monitors projectors upgrades and accessories for your comp...

Page 21: ...ur computer can be helpful if you ever need to have your computer serviced The service technician will probably ask you for this information The machine type model and serial number are labeled on your computer Use the following table to record this information Product name ______________________________________________ Machine type and model ______________________________________________ Serial n...

Page 22: ... Automatic notification of free software and special promotional offers 18 ThinkCentre Safety and Warranty Guide ...

Page 23: ...lippines Vietnam Brunei Sri Lanka Bangladesh Japan Korea China Hong Kong S A R of China Taiwan Keyboard and mouse 1 year 1 Parts and labor 4 years 1 and 2 0267 India Keyboard and mouse 4 years 4 United States Canada Latin America except Brazil Europe Middle East Africa Parts and labor 4 years 1 and 2 Parts and labor 4 years 1 and 2 Brazil Australia New Zealand Singapore Malaysia Thailand Indonesia...

Page 24: ... S A R of China Taiwan Keyboard and mouse 1 year 1 Parts and labor 3 years 1 and 2 0385 India Keyboard and mouse 3 years 4 United States Canada Latin America except Brazil Europe Middle East Africa Parts and labor 3 years 1 and 2 Parts and labor 3 years 1 and 2 Brazil Australia New Zealand Singapore Malaysia Thailand Indonesia Philippines Vietnam Brunei Sri Lanka Bangladesh Japan Korea China Hong ...

Page 25: ...hina Hong Kong S A R of China Taiwan Keyboard and mouse 1 year 1 Parts and labor 4 years 1 and 2 4164 India Keyboard and mouse 4 years 4 United States Canada Latin America except Brazil Europe Middle East Africa Parts and labor 1 year 1 and 2 Parts and labor 1 year 1 and 2 Brazil Australia New Zealand Singapore Malaysia Thailand Indonesia Philippines Vietnam Brunei Sri Lanka Bangladesh Japan Korea...

Page 26: ...rope Middle East Africa Parts and labor 3 years 1 and 4 Parts 3 years labor 1 year 1 and 2 Australia New Zealand Singapore Malaysia Thailand Indonesia Philippines Vietnam Brunei Sri Lanka Bangladesh Hong Kong S A R of China Taiwan Keyboard and mouse 1 year 1 Parts 3 years labor 1 year 1 and 2 4169 India Keyboard and mouse 3 years 4 Europe Middle East Africa Parts and labor 3 years 1 and 4 Parts 3 ...

Page 27: ...sh Japan Korea Hong Kong S A R of China Taiwan Keyboard and mouse 1 year 1 Parts and labor 3 years 1 and 2 5030 India Keyboard and mouse 3 years 4 United States Canada Latin America except Brazil Europe Middle East Africa Parts and labor 3 years 1 and 2 Parts and labor 3 years 1 and 2 Brazil Australia New Zealand Singapore Malaysia Thailand Indonesia Philippines Vietnam Brunei Sri Lanka Bangladesh...

Page 28: ... S A R of China Taiwan Keyboard and mouse 1 year 1 Parts and labor 3 years 1 and 2 5034 India Keyboard and mouse 3 years 4 United States Canada Latin America except Brazil Europe Middle East Africa Parts and labor 3 years 1 and 2 Parts and labor 3 years 1 and 2 Brazil Australia New Zealand Singapore Malaysia Thailand Indonesia Philippines Vietnam Brunei Sri Lanka Bangladesh Japan Korea China Hong ...

Page 29: ...na Hong Kong S A R of China Taiwan Keyboard and mouse 1 year 1 Parts and labor 4 years 1 and 2 5037 India Keyboard and mouse 4 years 4 United States Canada Latin America except Brazil Europe Middle East Africa Parts and labor 3 years 1 and 2 Parts and labor 3 years 1 and 2 Brazil Australia New Zealand Singapore Malaysia Thailand Indonesia Philippines Vietnam Brunei Sri Lanka Bangladesh Japan Korea...

Page 30: ...yboard and mouse 3 years 4 United States Canada Latin America except Brazil Europe Middle East Africa Parts and labor 1 year 1 and 2 Parts and labor 1 year 1 and 2 5069 Brazil Japan Keyboard and mouse 1 year 1 United States Canada Latin America except Brazil Europe Middle East Africa Parts and labor 1 year 1 and 2 Parts and labor 1 year 1 and 2 5070 Brazil Japan Keyboard and mouse 1 year 1 United ...

Page 31: ... service CRUs are CRUs that may require some technical skill and tools Installation of Self service CRUs is your responsibility You may request that a Service Provider install Optional service CRUs under one of the other types of warranty service designated for your product An optional service offering may be available for purchase from a Service Provider or Lenovo under which Self service CRUs wo...

Page 32: ...anged it will be returned to you at Lenovo s risk and expense unless the Service Provider specifies otherwise 6 Customer Two Way Mail In Service Under Customer Two Way Mail In Service your product will be repaired or exchanged after you deliver it to a designated service center at your risk and expense After the product has been repaired or exchanged it will be made available to you for return shi...

Page 33: ...ención de una autorización En el caso de que se precise una reparación cubierta por la garantía por favor llame al Centro de soporte al cliente al 001 866 434 2080 donde le dirigirán al Centro de servicio autorizado más cercano Si no existiese ningún Centro de servicio autorizado en su ciudad población o en un radio de 70 kilómetros de su ciudad o población la garantía incluirá cualquier gasto de ...

Page 34: ...30 ThinkCentre Safety and Warranty Guide ...

Page 35: ... Spanish Australia 131 426 English Austria 01 24592 5901 43 810 100654 Warranty service and support German Bahrain Kanoo IT 00 973 1771 1722 Bahrain Business Machine LLC 00 973 1758 4302 Belgium 02 210 9820 32 0 2 339 3611 Warranty service and support Dutch 02 210 9800 French Bolivia 0800 10 0189 Spanish Brazil Calls made from within the Sao Paulo region 11 3889 8986 Calls made from outside the Sa...

Page 36: ...rus 357 22 841100 Czech Republic 420 2 7213 1316 Denmark 4520 8200 7010 5150 Warranty service and support Danish Dominican Republic 1 866 434 2080 Spanish Ecuador 1 800 426911 Spanish Egypt 202 25948500 El Salvador 800 6264 Spanish Estonia 372 66 00 800 372 6776793 Finland 09 459 6960 358 800 1 4260 Warranty service and support Finnish France 0238 557 450 Hardware 0810 631 213 Warranty service and...

Page 37: ...ve numbers will be answered with a Japanese language voice prompt For telephone support in English please wait for the Japanese voice prompt to end and an operator will answer Please ask for English support please and your call will be transferred to an English speaking operator Japan PC Software 0120 558 695 Overseas calls 81 44 200 8666 Japanese Jordan Jordan Business Systems 00 962 6 5000999 ex...

Page 38: ... Dutch New Zealand 0800 733 222 English Nicaragua 001 800 220 1830 Spanish Norway 6681 1100 8152 1550 Warranty service and support Norwegian Oman Khimji Ramdas Computer Communication Systems 00 968 2469 6255 Overseas Business Machines OBM 00 968 2460 1072 2460 5018 Gulf Business Machines Services GBMS 00 968 2455 9831 Pakistan INFO TECH pvt Ltd 00 924 2111 427 427 International Office Products pvt...

Page 39: ... 5099 Payable Russian and English Saudi Arabia 800 8200140 English Arabic Singapore 800 6011 343 Local number only 603 8315 6856 DID English Slovakia 421 2 4974 8888 Slovenia 386 1 200 50 60 Slovenian Spain 91 714 7983 0901 100 000 Spanish Sri Lanka 9411 2493547 9411 2493548 English Sweden 08 477 4420 077 117 1040 Warranty service and support Swedish Switzerland 058 333 0900 0800 55 54 54 Warranty...

Page 40: ...es 1 800 426 7378 Select Option 1 English Uruguay 000 411 005 6649 Spanish Venezuela 0 800 100 2011 Spanish Vietnam For Northern Area and Hanoi City 844 3 946 2000 or 844 3 942 6457 For Southern Area and Ho Chi Minh City 848 3 829 5160 or 844 3 942 6457 Vietnamese English Yemen Al Khirbash and Agencies Trading Co 00 967 1209 8278 Yemen Business Machines YBM 00 967 3 213 324 214 655 967 3 213 909 2...

Page 41: ...clude memory modules adapter cards hard disk drives and optical drives Optional service CRUs These CRUs are isolated parts within the computer and are concealed by an access panel that is typically secured by more than two screws Once the access panel is removed the specific CRU is visible Both types of CRUs are listed in the tables on the following page The ThinkCentre User Guide provides instruc...

Page 42: ...upply assembly Peripheral Component Interconnect PCI card The following table lists the CRU information for the following machine types 0268 1730 4166 4169 5030 5034 5037 5048 5069 and 7517 Self service CRUs Optional service CRUs Battery Card reader optional Front fan assembly optional Front audio and USB assembly Hard disk drive Heat sink and fan assembly Keyboard Internal speaker optional Memory...

Page 43: ...jurisdictions do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This information could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication Lenovo may make improvements and or changes in the prod...

Page 44: ...emarks Lenovo the Lenovo logo ThinkCentre and ThinkVantage are trademarks of Lenovo in the United States other countries or both Microsoft Windows and Windows Vista are trademarks of the Microsoft group of companies Other company product or service names may be trademarks or service marks of others Electronic emission notices For electronic emission information on Class B digital devices refer to ...

Page 45: ...act your authorized reseller or call the Customer Support Center In the United States call 1 800 426 7378 In Canada call 1 800 565 3344 You may be required to present proof of purchase The telephone company may ask you to disconnect the device from the network until the problem has been corrected or until you are sure the device is not malfunctioning 6 No customer repairs are possible to the devic...

Page 46: ...h connections themselves but should contact the appropriate electric inspection authority or electrician as appropriate NOTICE The Ringer Equivalence Number REN assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requi...

Page 47: ...ectrical and Electronic Equipment WEEE Turkish statement of compliance The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment EEE Chapter 7 Notices 43 ...

Page 48: ...49 For more information about ENERGY STAR ratings for Lenovo computers go to http www lenovo com By using ENERGY STAR compliant products and taking advantage of the power management features of your computer you reduce the consumption of electricity Reduced electrical consumption contributes to potential financial savings a cleaner environment and the reduction of greenhouse gas emissions For more...

Page 49: ...After 10 minutes Put the computer to sleep After 25 minutes Advanced power settings Turn off hard disk drives After 20 minutes Hibernate Never To awaken your computer from a Sleep or Standby mode press any key on your keyboard For more information about these settings refer to your Windows Help and Support information system Chapter 7 Notices 45 ...

Page 50: ...46 ThinkCentre Safety and Warranty Guide ...

Page 51: ......

Page 52: ...Part Number 0B39663 Printed in USA 1P P N 0B39663 0B39663 ...

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