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Lenovo 064729U, User Manual

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36

Chapter 5. Troubleshooting

Frequently asked questions 

 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 

This section lists frequently asked questions and tell where you can find detailed 
answers. For details about each publication included in the package with your 
computer, see Lenovo IdeaPad S10-3 

Setup Poster

. 

What safety precautions should I follow when using my computer?

See “Important safety information” on page iii of this guide.

How can I prevent problems with my computer?

See “Appendix B. Use, and care Information” on page 58 of this guide. 
More tips can be found in Chapter 1 and 2.

What are the main hardware features of my new computer?

More information can be found in Chapter 1 and 2.

Where can I find the detailed specifications for my computer?

See http://consumersupport.lenovo.com.

I need to upgrade a device 

or

 I need to replace one of the following: the hard 

disk drive, memory, or the keyboard.

See “Appendix D. Customer replaceable units (CRUs)” on page 85 of this 
guide.

Summary of Contents for 064729U

Page 1: ...S10 3 UserGuide V1 0 cover_1 4 Lenovo IdeaPad S10 3 User Guide V1 0 ...

Page 2: ...e features described in this guide are common to most models Some features may not be available on your computer and or your computer may include features that are not described in this user guide LENOVO products data computer software and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C F R 2 101 with limited ...

Page 3: ...oid any errors in making sure that the information provided in this manual is accurate and reliable However due to the short length of the user guide it is impossible to cover all topics in great depth For this reason we apologize for any omissions you might find Lenovo is always trying to improve the performance and reliability of its products For that reason the hardware and software components ...

Page 4: ...nd operating system when calculating hard disk capacity Hard disk manufacturers use a radix of 1000 i e 1G 1 000MB 1MB 1 000KB 1KB 1 000 bytes However when identifying hard disk capacity operating systems use a radix of 1024 i e 1GB 1 024MB 1MB 1 024KB 1KB 1 024 bytes The standard adopted by your computer is that of the hard disk manufacturers Since the standards adopted by the hard disk manufactu...

Page 5: ... to store hard disk mirror and OneKey Rescue system program files The size of the reserved space for this partition varies according to the model operating system and software of the computer For the sake of safety this partition is not apparent which is commonly referred to as a hidden partition In addition after the hard disk is partitioned or formatted the system will assign a certain amount of...

Page 6: ......

Page 7: ...select models only 24 Chapter 3 Using the Internet 26 Wired connection 26 Wireless connection 28 Chapter 4 OneKey Rescue system 33 OneKey Rescue system 33 Chapter 5 Troubleshooting 36 Frequently asked questions 36 Troubleshooting 39 Chapter 6 Upgrading and replacing devices 47 Replacing the battery 47 Replacing memory 49 Appendix A Getting help and service 53 Getting help on the Web 54 Calling the...

Page 8: ...formation 90 Wireless related information 92 TV tuner information 96 Electronic emissions notices 99 WEEE and recycling statements 106 Turkish statement of compliance 106 EU WEEE statements 107 Japan recycling statements 108 Notice for users in the U S A 110 Notice on deleting data from your hard disk 110 Appendix F Features and specifications 112 Trademarks 114 Index 115 ...

Page 9: ...n see Appendix C Lenovo limited warranty on page 71 Read this first Personal computers are electronic devices Power cords power adapters and other features can create potential safety risks that can result in physical injury or property damage especially if misused The safety risks are categorized as follows Danger Physical injury or even death may be caused Attention Property damage or even minor...

Page 10: ...nspect the covers of the computer and the AC adapter especially parts with the following labels attached for any crack or damage Danger Hazardous voltage current and energy levels are present inside any component that has this label attached ...

Page 11: ...orm Attention Lightning storms may damage the computer and result in an electric shock Ensure your computer and other components maintain good ventilation Danger Placing the working computer or other parts on a bed sofa or other flexible surface may block the ventilation slots causing overheating of your computer or other parts and increases the risk of fire Turn off wireless devices where they ma...

Page 12: ...n electric shock or fire Do NOT use a power outlet power cord power adapter or battery pack that appears to be damaged or corroded Do NOT share an electrical outlet with other home or commercial appliances that draw large amounts of electricity If power strips are used the load should NOT exceed the power strip s input rating Unplug the power cord if there are any cracking hissing or popping sound...

Page 13: ... lap or any other part of your body in contact with a hot section of the working computer for any extended length of time Attention Extended contact with your body even through clothing could cause discomfort or even a skin burn Do not drop bump scratch hit or place heavy objects on the liquid crystal display LCD of your computer Attention Direct contact with liquid crystal material from a broken ...

Page 14: ...r a list of service and support phone numbers go to http consumersupport lenovo com Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace units CRUs Closely follow all instructions when installing or replacing parts Disconnect the attached power cords battery pack and all the cables before you open the device covers unless instructed oth...

Page 15: ...1 Chapter 1 Getting to know your computer Top view Note The illustrations in this manual may differ from the actual product Please refer to the actual product a b a h e c d i g f ...

Page 16: ...conferencing voice narration or simple audio recordings Computer display The LCD display with LED backlight provides brilliant visual output OneKey Rescue system button Press this button to open OneKey Rescue system If OneKey Rescue system has been preinstalled when the computer is powered off Note For details see Chapter 4 OneKey Rescue system on page 33 Quick Start button When the computer is po...

Page 17: ...tails see Connecting a universal serial bus USB device on page 23 Fan louvers Dissipate internal heat Note Make sure that none of the fan louvers are blocked or else overheating of the computer may occur Memory card slot Insert memory cards not supplied here Note For details see Using memory cards not supplied on page 21 Integrated wireless device switch Use this switch to turn on off the wireless...

Page 18: ...s of time may damage your hearing Microphone jack Connects to external microphones USB port Connects to USB devices Note For details see Connecting a universal serial bus USB device on page 23 RJ 45 port The port connects the computer to an Ethernet network Note For details see Wired connection on page 26 Lanyard hole Used for attaching a lanyard not supplied e d a b c ...

Page 19: ...Chapter 1 Getting to know your computer 5 Bottom view d a b c b e f ...

Page 20: ...ss Card slot compartment Battery pack For details see Using AC adapter and battery on page 10 SIM card slot select models only Insert a SIM card not supplied for using Mobile Broadband Notes After removing the battery pack you can insert a SIM card into this slot For details see Using Mobile Broadband select models only on page 30 Battery latch spring loaded The spring loaded battery latch keeps t...

Page 21: ...insert the battery pack and connect the computer to an electrical outlet The battery is automatically charged while the computer is running on AC power Install the battery pack Refer to the supplied Setup Poster to install the battery pack Connect the computer to an electrical outlet 1 Connect the power cord to the AC adapter 2 Connect the AC adapter to the AC power adapter jack of the computer 3 ...

Page 22: ...agreement Configuring the Internet connection Registering the operating system Creating a user account Putting your computer into sleep state or shutting it down When you finish working with your computer you can put it into sleep state or shut it down Putting your computer into sleep state If you will be away from your computer for only a short time put the computer into sleep state When the comp...

Page 23: ...key on the keyboard Shutting down your computer If you are not going to use your computer for a day or two shut it down To shut down your computer click and select Shut down from the Start menu Note Wait until the power indicator light starts blinking indicating that the computer is in sleep state before you move your computer Moving your computer while the hard disk is spinning can damage the har...

Page 24: ...You need to charge the battery in any of the following situations When you purchase a new battery If the battery status indicator starts blinking If the battery has not been used for a long time Note As each computer user has different habits and needs it is difficult to predict how long a battery charge will last There are two main factors The amount of energy stored in the battery when you comme...

Page 25: ...ng the battery pack make sure the computer has been shut down Notes You are advised to insert the battery pack when using your computer to prevent small particles from entering the inside of your computer To increase the life of the battery pack the computer does not start recharging the battery immediately after it drops from fully charged Charge the battery at a temperature between 50 F and 80 F...

Page 26: ...ttention to the following points Replace only with a battery of the type recommended by Lenovo Keep the battery pack away from fire Do not expose the battery pack to water or rain Do not attempt to disassemble the battery pack Do not short circuit the battery pack Keep the battery pack away from children Do not put the battery pack in trash that is disposed of in landfills When disposing of the ba...

Page 27: ...t the cursor to move Bottom left area The function corresponds to that of the left mouse button on a conventional mouse which can be implemented by clicking this area Bottom right area The function corresponds to that of the right mouse button on a conventional mouse which can be implemented by clicking this area Note You can enable disable the touchpad using Fn F6 a b c ...

Page 28: ...ur computer has function keys incorporated in its standard keyboard Function key combinations Through the use of the function keys you can change operational features instantly To use this function press and hold Fn then press one of the function keys a b ...

Page 29: ...less devices settings enable disable Fn F6 Enable Disable the touchpad Fn F7 Start Pause playback of Windows Media Player Fn F8 Stop playback of Windows Media Player Fn F9 Skip to the previous track Fn F10 Skip to the next track Fn F11 Activate the F12 function You can press Fn F11 during computer startup to open the boot selection menu Fn PrtSc Activate the system request Fn Pause Activate the br...

Page 30: ...16 Chapter 2 Learning the basics Special buttons ...

Page 31: ...tart button When the computer is powered off press this button to enter Lenovo Quick Start if it has been installed Under Windows operating systems press this button to launch a self defined program file or a Website Note For details see OneKey Rescue system on page 33 Note For details see Using Lenovo Quick Start select models only on page 24 Note To re define the Quick Start button select Self d...

Page 32: ...the basics System status indicators These indicators inform you of the computer status b c d e a Caps lock indicator Power status indicator Battery status indicator Wireless communication indicator Hard disk drive indicator ...

Page 33: ... software which takes a digital snapshot extracts key features of your face and creates a digital map that becomes the system s password If you want to activate VeriFace for the first time click the VeriFace icon on the desktop to register your facial image For more details on VeriFace see the software help Note The face registration and verification works best in an environment with steady and ev...

Page 34: ...omputer Enter your password at the prompt The computer cannot be used unless you enter the correct password For details about how to set the password see the help to the right of the screen in BIOS Setup Utility Note This password can be from one to eight alphanumeric characters in any combination Note To enter BIOS Setup Utility press F2 when the Lenovo logo appears on the screen while the comput...

Page 35: ...ities Using memory cards not supplied Your computer supports the following types of memory cards Secure Digital SD card High Capacity Secure Digital SDHC card MultiMediaCard MMC Memory Stick MS Memory Stick PRO MS PRO Notes Insert ONLY one card in the slot at a time This card reader does not support SDIO devices e g SDIO Bluetooth etc ...

Page 36: ...y card 1 Push the memory card until you hear a click 2 Gently pull the memory card out of the memory card slot Note The dummy card is used for preventing dust and small particles from entering the inside of your computer when the memory card slot is not in use Retain the dummy card for future use Note Before removing the memory card disable it via Windows safely remove hardware and eject media uti...

Page 37: ...integrated wireless device switch to 2 Press Fn F5 to make configuration Note When using a high power consumption USB device such as USB ODD use the external device s power adapter Otherwise the device may not be recognized and system shut down may result Note The actual maximum range may vary due to interference and transmission barriers To get the best possible connection speed place the device ...

Page 38: ...ntering the traditional operating system Notes If Lenovo Quick Start is not installed a prompt notice will appear on the screen when you start it The Web browser of Lenovo Quick Start is designed for you to get an instant access to online information and does not fully support video streaming You may experience low frame rate when watching online video in Lenovo Quick Start To view online video re...

Page 39: ...To launch Lenovo Quick Start do the following Turn off the computer Press the QS button Lenovo Quick Start screen will appear within a few seconds Exiting Lenovo Quick Start Click to restart the computer to the main operating system Click to turn off the computer ...

Page 40: ...ction use physical wiring to connect Wireless network technology connect without wiring Wired connection Wired connections are a reliable and safe way to connect the computer to the Internet Generally the following two accessing methods are widely used Cable Cable Internet services use a cable modem connected to the residential cable TV line DSL DSL is a family of related technologies that bring h...

Page 41: ...tware configuration Consult your Internet Service Provider ISP for details on how to configure your computer Note The above diagrams are for reference only Actual connection method may vary TV cable Splitter Cable modem Not supplied Telephone line Splitter DSL modem ...

Page 42: ...gs An access point is necessary for the connection WiMAX WiMAX networks connect several Wireless LAN systems to cover a metropolitan area providing high speed broadband access without the need for cables Mobile Broadband The Mobile Broadband network provides Internet access to computers cell phones and other devices over a large geographic area Mobile networks are used for data transmission and ac...

Page 43: ...tions do the following 1 Slide the integrated wireless device switch to 2 Press Fn F5 to make configuration Hardware connection Software configuration Consult your Internet Service Provider ISP and search Windows Help and Support Center for details on how to configure your computer Access point Wi Fi WiMax network Not supplied ...

Page 44: ...mobile operators to provide Mobile Broadband services The Lenovo Mobile Broadband module may support one or more of the following standards GSM Global System for Mobile Communications TD SCDMA Time Division Synchronous Code Division Multiple Access SCDMA Synchronous Code Division Multiple Access EV DO Evolution Data Optimized HSPA High Speed Packet Access Mobile Broadband is a subscription service...

Page 45: ...r then disconnect the AC adapter and all cables from the computer 2 Close the computer display and turn it over 3 Remove the battery 4 Insert the SIM card to the card slot until it clicks into place as shown in the illustration Note In general your mobile service provider provides this utility Note Inserting the SIM card in the wrong direction may damage the SIM card slot Notched Corner ...

Page 46: ...ter and all cables from the computer 2 Close the computer display and turn it over 3 Remove the battery 4 Push the SIM card in until you hear a click and then pull the SIM card out 5 Put the battery back in place Turn the computer over and reconnect the cables Note Never insert or remove the SIM card while the computer is on Doing so may cause permanent damage to the SIM card as well as the SIM ca...

Page 47: ...ystem without starting the Windows operating system Attention In order to utilize the features of the OneKey Rescue system your hard disk already includes a hidden partition by default to store the system image file and OneKey Rescue system program files This default partition is hidden for security reasons and is the reason the available disk space is less than it claims The exact available hard ...

Page 48: ...ices or by creating recovery discs For more instructions see the help file of Lenovo OneKey Recovery Notes The backup process and creation of recovery discs may take some time connect the AC adapter and battery pack to your computer After the recovery discs are burned please number them so that you can use them in the correct order Computers without an integrated optical drive support the creation...

Page 49: ... the steps below to access OneKey Rescue system Shut down your computer Press the key to launch OneKey Rescue system Within the program you can choose to restore your system partition to the original factory status or to a previously generated backup Note The recovery process is irreversible Make sure to back up any critical data before using the recovery feature ...

Page 50: ...on page iii of this guide How can I prevent problems with my computer See Appendix B Use and care Information on page 58 of this guide More tips can be found in Chapter 1 and 2 What are the main hardware features of my new computer More information can be found in Chapter 1 and 2 Where can I find the detailed specifications for my computer See http consumersupport lenovo com I need to upgrade a de...

Page 51: ...f warranty service see Appendix C Lenovo limited warranty on page 71 How can I install the device drivers A compatible device driver is a requirement to ensure correct operation and performance of each component in your computer If your computer is pre installed with an operating system Lenovo provides all the driver you need in your hard disk What can I do if the backup process fails If you can s...

Page 52: ...ature when your system fails or you need to re install your operating system This will restore your computer back to the initial status when you first booted up your computer after receiving it from the store If there is critical data on your current partition back it up before you run this recovery feature ...

Page 53: ...dapter is connected to the computer and the power cord is plugged into a working electrical outlet The computer power is on Press the power button again for confirmation The memory is installed correctly If these items are properly set and the screen remains blank have the computer serviced When I turn on the computer only a white cursor appears on a blank screen Restore backed up files to your Wi...

Page 54: ...ervicer or a marketing representative to have the password changed If you forget your HDD password a Lenovo authorized servicer cannot reset your password or recover data from the hard disk You must take your computer to a Lenovo authorized servicer or a marketing representative to have the hard disk drive replaced Proof of purchase is required and a fee will be charged for parts and service If yo...

Page 55: ... and to protect the processor and other internal components Check the settings for sleep mode The computer enters sleep mode immediately after Power on self test POST Make sure that The battery is charged The operating temperature is within the acceptable range See Appendix B Use and care Information on page 58 Note If the battery is charged and the temperature is within range have the computer se...

Page 56: ...depleted Check the power indicator If your computer is in sleep mode connect the AC adapter to the computer then press any key or the power button If your computer is in hibernation mode or power off state Connect the AC adapter to the computer then press the power button to resume operation Note If the system still does not return from sleep mode your system has stopped responding and you cannot ...

Page 57: ...the sleep mode If the problem persists follow the solution in the following problem The screen is unreadable or distorted The screen is unreadable or distorted Make sure that The display device driver is installed correctly The screen resolution and color quality are correctly set The monitor type is correct Incorrect characters appear on the screen Did you install the operating system or applicat...

Page 58: ...y Discharge and recharge the battery The operating time for a fully charged battery is short For details see Handling the battery in Chapter 2 The computer does not operate with a fully charged battery The surge protector in the battery might be active Turn off the computer for one minute to reset the protector then turn on the computer again The battery does not charge For details see Handling th...

Page 59: ... system partition such as the partition size or the drive capacity of C has been modified Other problems The computer does not respond To turn off your computer press and hold the power button for 4 seconds or more If the computer still does not respond remove the AC adapter and the battery Your computer might lock when it enters sleep mode during a communication operation The computer does not st...

Page 60: ...ernal device cables other than USB while the computer power is on otherwise you might damage your computer When using a high power consumption external devices such as an external USB optical disk drive use external device power adapter Otherwise the device may not be recognized or system shut down may result ...

Page 61: ...the AC adapter and all cables from the computer 2 Close the computer display and turn the computer over 3 Unlock the manual battery latch Hold the spring loaded battery latch in the unlocked position remove the battery pack in the direction shown by the arrow Note Use only the battery provided by Lenovo Any other battery could ignite or explode b c a ...

Page 62: ... Upgrading and replacing devices 4 Install a fully charged battery 5 Slide the manual battery latch to the locked position 6 Turn the computer over again Connect the AC adapter and the cables to the computer again ...

Page 63: ...owing 1 Touch a metal table or a grounded metal object to reduce any static electricity in your body which could damage the SO DIMM Do not touch the contact edge of the SO DIMM 2 Turn off the computer Disconnect the AC adapter and all cables from the computer 3 Close the computer display and turn the computer over 4 Remove the battery pack Note Use only the memory types supported by your computer ...

Page 64: ...Chapter 6 Upgrading and replacing devices 5 Remove the Hard disk Memory Mini PCI Express Card slot compartment cover a Loosen the screws that secure the compartment cover b Remove the compartment cover b a ...

Page 65: ...Insert the notched end of the DIMM into the socket Press the DIMM firmly and pivot it until it snaps into place Make sure that it is firmly fixed in the slot and does not move easily 8 After aligning the attachment clips with their matching gaps reinstall the compartment cover 9 Reinstall the battery 0 Turn the computer over and reconnect the AC adapter and the cables to the computer a b a ...

Page 66: ...S Setup Utility screen opens The Installed memory item shows the total amount of memory installed in your computer The following table provides a list of CRUs Customer Replaceable Units for your computer and informs you of where to find replacement instructions Setup Poster User Guide AC adapter O Power cord for AC adapter O Battery O O Bottom access doors O Memory O ...

Page 67: ...f you experience a problem with your computer and whom to call for service should it be necessary Microsoft Service Packs are the latest software source for Windows product updates They are available by means of a Web download connection charges may apply or from a disc For more specific information and links go to the Microsoft Web site at http www microsoft com Lenovo offers Up and Running techn...

Page 68: ...ng with your Lenovo computer even easier Calling the customer support center If you have tried to correct the problem yourself and still need help during the warranty period you can get help and information by telephone through the customer support center The following services are available during the warranty period Problem determination Trained personnel are available to assist you with determi...

Page 69: ...o or non warranted parts Identification of software problem sources Configuration of BIOS as part of an installation or upgrade Changes modifications or upgrades to device drivers Installation and maintenance of network operating systems NOS Installation and maintenance of application programs To determine if your Lenovo hardware product is under warranty and when the warranty expires go to http c...

Page 70: ...ling for technical assistance please have the following information available Machine Type and Model Serial number of your computer and your proof of purchase Description of the problem Hardware and software configuration information for your system Note For the latest list of customer support center telephone numbers and hours of operation visit the Support Web site at http consumersupport lenovo...

Page 71: ... be available in all countries Service centers in certain countries might not be able to service all models of a particular machine type In some countries fees and restrictions might apply at the time of service To determine whether your computer is eligible for International Warranty Service and to view a list of the countries where service is available go to http consumersupport lenovo com Lenov...

Page 72: ... from plastic bags Keep your computer away from magnets activated cellular phones electrical appliances or speakers within 13 cm or 5 in Avoid subjecting your computer to extreme temperatures below 5 C 41 F or above 35 C 95 F Some appliances such as certain portable desktop fans or air purifiers can produce negative ions If a computer is close to such an appliance and is exposed for an extended ti...

Page 73: ...posing your computer to the air from an appliance that can produce negative ions Keep your computer and peripherals as far as possible from such an appliance Wherever possible ground your computer to facilitate safe electrostatic discharge Notice of static electricity When you handle options or CRUs or perform any work inside the computer take the following precautions to avoid static electricity ...

Page 74: ...packaging on a smooth level surface and place the part on it Do not place the part on the computer cover or other metal surface Be gentle with your computer Avoid placing any objects including paper between the display and the keyboard or under the keyboard Do not drop bump scratch twist hit vibrate push or place heavy objects on your computer display or external devices Avoid turning the display ...

Page 75: ... is full Be sure to turn off the power and close the LCD well When you leave the computer in your car place it on the back seat to avoid being insolated Carry the AC adapter and power cord with the computer Handle storage media and drives properly If your computer comes with an optical drive do not touch the surface of a disc or the lens on the tray Wait until you hear the CD or DVD click into the...

Page 76: ...walls antivirus software and anti spyware software and keep this software up to date Take care in setting passwords Remember your passwords If you forget a supervisor or hard disk password Lenovo authorized service providers will not reset it and you might have to replace your system board or hard disk drive Other important tips Do not put the battery pack in trash that is disposed of in landfills...

Page 77: ...ur computer over while the AC adapter is plugged in This could break the adapter plug Turn off your computer if you are replacing a device or else verify that the device is warm or hot swappable Before you install any of the following devices touch a metal table or a grounded metal object This action reduces any static electricity from your body The static electricity could damage the device Expre...

Page 78: ...ics as good lighting and proper seating for example can help you improve your performance and achieve greater comfort Note This example shows someone in a conventional setting Even if you work in a casual less conventional setting many of the tips in this section still apply Develop good habits and they will serve you well Head and neck in upright A suitable brightness avoid glare or reflection Ty...

Page 79: ...and using adequate lighting for example will help you maintain desirable levels of comfort and performance Questions about vision Your computer s visual display screen is designed to meet the highest standards and to provide you with clear crisp images and large bright displays that are easy to see yet easy on the eyes Of course any concentrated and sustained visual activity can be tiring If you h...

Page 80: ...might produce errors 2 Empty your recycle bin on a regular basis 3 Use Diskeeper Lite or the Microsoft Disk Defragmenter on your hard disk drive on a regular basis to improve data seek and read time To free up disk space uninstall unused application programs Clean out your Inbox Sent and Trash folders from your e mail client program At least once a week make a point to back up your data If critica...

Page 81: ...ges driver updates minor issues you have experienced and how you resolved them If you ever need to run a recovery operation on your computer by OneKey Rescue system see Chapter 4 OneKey Rescue system on page 33 If required you can find your country s customer support center at the following Web address http consumersupport lenovo com When calling the customer support center please make sure you ha...

Page 82: ...into a sponge 3 Squeeze excess liquid from the sponge 4 Wipe the cover with the sponge using a circular motion and taking care not to let any excess liquid drip 5 Wipe the surface to remove the detergent 6 Rinse the sponge with clean running water 7 Wipe the cover with the clean sponge 8 Wipe the surface again with a dry soft lint free cloth 9 Wait for the surface to dry completely and remove any ...

Page 83: ...e the keys one by one if you wipe several keys at a time the cloth may hook onto an adjacent key and possibly damage it Make sure that no liquid drips onto or between the keys 3 Allow to dry 4 To remove any crumbs and dust from beneath the keys you can use a camera blower with a brush or cool air from a hair drier Note Avoid spraying cleaner directly on the display or the keyboard ...

Page 84: ...keyboard when the cover was pressed from the outside 2 Wipe or dust the stain gently with a soft dry cloth 3 If the stain remains moisten a soft lint free cloth with water or a 50 50 mixture of isopropyl alcohol and water that does not contain impurities 4 Wring out as much of the liquid as you can 5 Wipe the display again do not let any liquid drip into the computer 6 Be sure to dry the display b...

Page 85: ...s Lenovo informs you otherwise in writing The warranty period and type of warranty service that apply to your product are designated below under the section titled Warranty information THIS WARRANTY IS YOUR EXCLUSIVE WARRANTY AND REPLACES ALL OTHER WARRANTIES OR CONDITIONS EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PART...

Page 86: ... www lenovo com support phone Warranty service may not be available in all locations and may differ from location to location Charges may apply outside a Service Provider s normal service area Contact a local Service Provider for location specific information What your service provider will do to correct problems When you contact a Service Provider you must follow the problem determination and res...

Page 87: ...lation of a CRU by you your Service Provider will arrange for service under the type of warranty service designated for the product under the section titled Warranty information If your Service Provider determines that it is unable to repair your product your Service Provider will replace it with one that is at least functionally equivalent If your Service Provider determines that it is unable to ...

Page 88: ...ll be in good working order and at least functionally equivalent to the original product or part The replacement product or part shall be warranted for the balance of the period remaining on the original product Before your Service Provider replaces a product or part you agree to 1 remove all features parts options alterations and attachments not under warranty service 2 ensure that the product or...

Page 89: ...Data that you did not delete you are in compliance with all applicable laws Use of personal information If you obtain service under this warranty Lenovo will store use and process information about your warranty service and your contact information including name phone numbers address and e mail address Lenovo will use this information to perform service under this warranty and to improve our busi...

Page 90: ...on unsuitable physical or operating environment natural disasters power surges or improper maintenance by you damage caused by a non authorized service provider failure of or damage caused by any third party products including those that Lenovo may provide or integrate into the Lenovo product at your request and any technical or other support such as assistance with how to questions and those rega...

Page 91: ...liability you may be entitled to recover damages from Lenovo In each such instance regardless of the basis of your claim against Lenovo including breach negligence misrepresentation or other contract or tort claim except and to the extent that liability cannot be waived or limited by applicable laws Lenovo shall not be liable for more than the amount of actual direct damages suffered by you up to ...

Page 92: ...ietnam or Sri Lanka disputes arising out of or in connection with this warranty shall be finally settled by arbitration held in Singapore and this warranty shall be governed construed and enforced in accordance with the laws of Singapore without regard to conflict of laws If you acquired the product in India disputes arising out of or in connection with this warranty shall be finally settled by ar...

Page 93: ...VE OTHER RIGHTS UNDER APPLICABLE LAW OR WRITTEN AGREEMENT WITH LENOVO NOTHING IN THIS WARRANTY AFFECTS STATUTORY RIGHTS INCLUDING RIGHTS OF CONSUMERS UNDER NATIONAL LEGISLATION GOVERNING THE SALE OF CONSUMER GOODS THAT CANNOT BE WAIVED OR LIMITED BY CONTRACT European Economic Area EEA Customers in the EEA may contact Lenovo at the following address EMEA Service Organisation Lenovo International B ...

Page 94: ...dix C Lenovo limited warranty Lenovo Turkey address LENOVO TECHNOLOGY B V TURKIYE ISTANBUL SUBESI Beybi Giz Plaza Dereboyu cad Meydan Sok No 28 Kat 10 Daire 35 Maslak Posta Kodu 34398 Tel 3658900 99 Fax 2902750 ...

Page 95: ...a Cyprus Slovenia Estonia Luxembourg Iceland Netherlands Norway Romania Spain Sweden Switzerland the United Kingdom Saudi Arabia UAE Australia New Zealand Japan 1 3 United States of America Canada Mexico Brazil Argentina Colombia Peru Venezuela Bolivia Uruguay Chile Paraguay Ecuador parts and labor 1 year limited warranty battery pack 1 year 1 4 Taiwan Russia Ukraine the Republic of Kazakhstan Sri...

Page 96: ...some technical skill and tools Installation of Self service CRUs is your responsibility You may request that a Service Provider install Optional service CRUs under one of the other types of warranty service designated for your product An optional service offering may be available for purchase from Lenovo to have Lenovo install Self service CRUs for you You may find a list of CRUs and their designa...

Page 97: ...er will be provided to you for you to return your product to a designated service center A courier will pick up your product and deliver it to the designated service center Following its repair or exchange the service center will arrange the return delivery of the product to you 4 Customer Carry In or Mail In Service Under Customer Carry In or Mail In Service your product will be repaired or excha...

Page 98: ...ment product becomes your property in exchange for the failed product which becomes the property of Lenovo You must pack the failed product in the shipping carton used to ship the replacement product and return it to Lenovo Transportation charges both ways are paid by Lenovo Failure to use the carton in which the replacement product was received may result in your responsibility for damage to the ...

Page 99: ...al by the customer Customers are responsible for replacing all external CRUs Internal CRUs can be removed and installed by customers or by a Lenovo service technician during the warranty period Your computer contains the following types of external CRUs External CRUs pluggable These CRUs unplug from the computer Examples of these types of CRUs include the AC adapter and power cord External CRUs wi...

Page 100: ...ncealed by an access panel that is typically secured by either one or two screws Once the access panel is removed only the specific CRU is visible Examples of these types of CRUs include memory modules and hard disk drives Internal CRUs located within the product These CRUs are accessible only by opening the computer s outer case Examples of these CRUs include PCI Express Mini Cards and the integr...

Page 101: ...d However it is the user s responsibility to evaluate and verify the operation of any other product program or service Lenovo may have patents or pending patent applications covering subject matter described in this document The furnishing of this document does not give you any license to these patents You can send license inquiries in writing to Lenovo United States Inc 1009 Think Place Building ...

Page 102: ...thing in this document shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or third parties All information contained in this document was obtained in specific environments and is presented as an illustration The result obtained in other operating environments may vary Lenovo may use or distribute any of the information you supply in any way...

Page 103: ...the applicable data for their specific environment The software interface and hardware configuration described in all the manuals included with your computer may not match the actual configuration of the computer you purchased Export classification notice This product is subject to the United States Export Administration Regulations EAR and has an Export Classification Control Number ECCN of 4A994...

Page 104: ...novo computers of the following machine types if the ENERGY STAR mark is affixed have been designed and tested to conform to the ENERGY STAR 5 0 program requirements for computers 20039 647 By using ENERGY STAR compliant products and taking advantage of the power management features of your computer you reduce the consumption of electricity Reduced electrical consumption contributes to potential f...

Page 105: ...or a specified duration To awaken your computer from a sleep mode press any key on your keyboard For more information about these settings refer to your Windows Help and Support information system Table 1 ENERGY STAR power management features by operating system Windows 7 Power plan Energy Star Turn off the display After 10 minutes Put the computer to sleep After 25 minutes Advanced power settings...

Page 106: ...t to The IEEE 802 11a b g n Standard on Wireless LANs as defined and approved by the Institute of Electrical and Electronics Engineers The Wireless Fidelity WiFi certification as defined by the Wi Fi Alliance Bluetooth Daughter Card is designed to be interoperable with any Bluetooth product that is compliant to Bluetooth Specification 2 1 EDR as defined by the Bluetooth SIG Following profiles are ...

Page 107: ...tic energy like other radio devices However the level of energy emitted is far much less than the electromagnetic energy emitted by wireless devices like for example mobile phones Due to the fact that wireless LAN PCI Express Mini Card and Bluetooth Daughter Card operate within the guidelines found in radio frequency safety standards and recommendations Lenovo believes the integrated wireless card...

Page 108: ...ere the risk of interference to other devices or services is perceived or identified as harmful If you are uncertain of the policy that applies on the use of wireless devices in a specific organization e g airport or hospital you are encouraged to ask for authorization to use wireless LAN PCI Express Mini Card or Bluetooth Daughter Card prior to turning on the computer Safety information related t...

Page 109: ...s Some equipments in hospitals are sophisticated and are susceptible to electromagnetic interference Do not enable Mobile Broadband feature near medical equipment without requesting permission 5 The Mobile Broadband communication may affect the operation of implanted cardiac pacemakers and other medically implanted equipment Patients with cardiac pacemakers should be well aware that use of Mobile ...

Page 110: ... not applicable it is recommended that users installers follow guidelines similar to those that follow The TV tuner should connect to TNV 1 circuit only When install the coaxial cable to the TV tuner should make sure its metal shield is reliable connected to protective earthing system of the building Note to CATV system installer This reminder is provided to call the CATV system installer s attent...

Page 111: ...ounding Ground clamp Antenna lead in wire Antenna discharge unit NEC Section 810 20 Grounding conductors NEC Section 810 21 Power service grounding electrode system NEC Article 250 Part H Ground clamps Electronic service equipment a c b d e f g ...

Page 112: ...video product due to lightning and power line surges Power lines An outside antenna system should not be located in the vicinity of overhead power lines or where it can fall into such power lines or circuits When installing an outside antenna system extreme care should be taken to keep from touching such power lines or circuits as contact with them may be fatal Risk of Hazard Connecting Class l Eq...

Page 113: ...ful interference to radio communications However there is no guarantee the interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the r...

Page 114: ...te the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Responsible party Lenovo United States Incorporated 1009 Think Place Building One Morrisville NC 27560 U S A Telepho...

Page 115: ...9 336 EWG zur Angleichung der Rechtsvorschriften über die elektromagnetische Verträglichkeit in den EU Mitgliedsstaaten und hält die Grenzwerte der EN 55022 Klasse B ein Um dieses sicherzustellen sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu betreiben Des Weiteren dürfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden Lenovo übernimmt keine Verantwortung f...

Page 116: ...t dem Deutschen Gesetz über die elektromagnetische Verträglichkeit von Betriebsmitteln EMVG vom 20 Juli 2007 früher Gesetz über die elektromagnetische Verträglichkeit von Geräten bzw der EMV EG Richtlinie 2004 108 EC früher 89 336 EWG für Geräte der Klasse B Dieses Gerät ist berechtigt in Übereinstimmung mit dem Deutschen EMVG das EG Konformitätszeichen CE zu führen Verantwortlich für die Konformi...

Page 117: ... from other manufacturers This product has been tested and found to comply with the limits for Class B Information Technology Equipment according to European Standard EN 55022 The limits for Class B equipment were derived for typical residential environments to provide reasonable protection against interference with licensed communication devices Properly shielded and grounded cables and connector...

Page 118: ...104 Appendix E Notices Lenovo Product Service Information Japanese VCCI Class B Statement ...

Page 119: ...Japan Compliance Statement for Power line Harmonics A statement of compliance to the IEC 61000 3 2 harmonics standard is required for all products connecting to the power mains and rated less than 20A per phase Korea Class B ...

Page 120: ...gs can be found on Lenovo s Internet site at http www lenovo com lenovo environment recycling Turkish statement of compliance The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment EEE Türkiye EEE Yönetmeliğine Uygunluk Beyanı Bu Lenovo ürünü T C Çevre ve Orman Bakanlığı nın ...

Page 121: ...n This label is applied to various products to indicate that the product is not to be thrown away but rather reclaimed upon end of life per this Directive Users of electrical and electronic equipment EEE with the WEEE marking per Annex IV of the WEEE Directive must not dispose of end of life EEE as unsorted municipal waste but use the collection framework available to them for the return recycle r...

Page 122: ...motion of Effective Utilization of Resources Lenovo Japan provides through its PC Collecting and Recycling Services for the collecting reuse and recycling of disused computers and monitors For details visit the Lenovo Web site at www ibm com jp pc service recycle pcrecycle http www ibm com jp pc service recycle pcrecycle Pursuant to the Law for Promotion of Effective Utilization of Resources the c...

Page 123: ...um ion battery pack or a nickel metal hydride battery pack If you are a company employee who uses a Lenovo notebook computer and need to dispose of a battery pack contact the proper person in Lenovo sales service or marketing and follow that person s instructions You also can refer to the instructions at www ibm com jp pc environment recycle battery http www ibm com jp pc environment recycle batte...

Page 124: ...e data on your computer some of it sensitive is stored on a storage device called the hard disk Before you dispose of sell or hand over your computer you need to delete that data Handing your computer over to someone else without deleting the loaded software such as operating systems and application software may even violate License Agreements You are advised to check the terms and conditions of t...

Page 125: ...s possible to read the data by use of special software for data recovery There is a risk that people of bad faith may read and misuse the critical data on hard disks for unexpected purposes To prevent the leakage of data it becomes very important that you take responsibility for deleting all the data from the hard disk when you dispose of sell or hand over your computer You can destroy the data ph...

Page 126: ...hange specifications at any time without notice Form Factor Size Appr 265 mm x 165 mm Depth 16 0 24 0mm Weight Appr 1 1Kg System CPU Intel Atom processor Memory DDR II SO DIMM LCD 10 1 WXGA LED Backlight HDD 2 5 SATA 160 250 360G or SSD 16 32G Keyboard 6 row Lenovo Keyboard Integrated Camera 1 3 mega pixel camera Battery 48Wh 6 cell Li ion Battery 28Wh 3 cell Li ion Battery 24Wh 3 cell Li ion Batt...

Page 127: ...Appendix F Features and specifications 113 I O Ports USB USB 2 0 port x 3 Communication RJ 45 port Audio Headphone Mic in Jack Video D sub port Memory card slot 5 in 1 slot x 1 MMC SD MS MS PRO SDHC ...

Page 128: ...of Lenovo in the United States other countries or both Lenovo IdeaPad VeriFace OneKey Microsoft and Windows are trademarks of Microsoft Corporation in the United States other countries or both Other company products or service names may be trademarks or service marks of others ...

Page 129: ...leaning Computer cover 68 Computer display 70 Computer keyboard 69 Customer Replaceable Unit CRU parts list 85 Customer support center 54 Display Cleaning 70 FCC Statement 99 Frequently Asked Questions 36 Function key combinations 14 Hard disk drive Problems 44 Help Customer support center 54 Help and service 53 on the Web 54 Hibernation mode problems 45 A B C D F H ...

Page 130: ...e 66 Microphone Built in 2 Notice Electronic emissions 99 for US users 110 OneKey Rescue system button 2 Password Problems 40 Using 20 Power button 2 Problems Battery 44 Computer screen 43 Display 39 Hard disk drive 44 Hibernation mode 45 Password 40 Sleep mode 45 Sound 44 Startup 45 K L M N O P ...

Page 131: ...urity 19 Storage media Handling 61 Touch pad 13 Trademarks 114 Troubleshooting 39 USB port 3 VeriFace 19 Warranty information 81 Web Help 54 Wireless LAN Antennas 2 Interoperability 92 Usage environment 93 S T U V W ...

Page 132: ......

Page 133: ...STORE For technical assistance contact a Lenovo support specialist 24 hours a day by calling toll free 1 877 4 LENOVO 1 877 453 6686 Additionally you can find support information and updates on the Lenovo Web site located at http consumersupport lenovo com Only for the users from the United States ...

Page 134: ...New World New Thinking TM www lenovo com Lenovo China 2009 P N 147003021 Printed in China ...

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