22
Table 3. Thermostat Smart Devices Alert Codes
Alert
ID
Priority
Message
Troubleshooting
Clear Condition
80003 Service soon XX: Lost communication
with wireless Device
Smart device is connected to the
network but has failed to send
information within:
• Ninety (90) minutes for battery
powered devices
• Three (3) minutes for line
powered units.
Cycle power to the Smart Room
Sensor (see
Troubleshooting" on page 17 for
procedure)
If cycling power does not resolve
issue then:
• Remove device from the smart
device network.
• Perform a factory reset of the
device. See
for procedure.
• Attempt to add device back to
smart device network.
If recycling power or factory
reset does not resolve issue
then replace device.
Automatically clears when
communications are
restored.