TRIPLE E RECREATIONAL VEHICLES & LEISURE TRAVEL VANS
WARRANTY POLICY
(Effective October 1, 2010)
1. BASIC COVERAGE
A. Coach Warranty:
TWO YEAR LIMITED COACH WARRANTY
- Triple E Recreational Vehicles (hereafter known
as Triple E RV) warrants that all parts manufactured by Triple E RV to be free from defects
in material and workmanship for a period of twenty four (24) months or 24,000 miles/40,000
kilometers, whichever occurs first, after the date of purchase by the original retail purchaser
from an authorized dealer. Obligation under this warranty shall be limited to making good at
our factory, any part or parts thereof upon return to the factory. The odometer accumulation
on a vehicle driven from Triple E Recreational Vehicles to the dealership will be added to the
odometer warranty allowance. The remainder for the coach warranty is transferable to a sec-
ond owner upon written request to Triple E RV within 30 days of the coach resale date.
B. Structural Warranty:
THREE YEAR LIMITED STRUCTURAL WARRANTY
- Triple E RV warrants to the first retail
purchaser from an authorized dealer that the structural components of the Triple E RV de-
signed and fabricated part of our product will be free of substantial structural defects in material
and workmanship for a period for 36 months after the date of purchase by the original retail
purchaser from an authorized dealer. This is limited to, making good at our factory, any part or
parts thereof upon return to the factory. This warranty applies provided that all applicable sec-
tions of this warranty policy are met.
“Structural components” shall include the main steel frame and all steel members welded to
it, the studs and framing in the walls, the roof rafters and the fiberglass unibody (Serenity &
Libero). All other items are covered by the coach warranty. On motor homes and vans where
the chassis or van is designed and built by one of our suppliers, a separate warranty is pro-
vided by the chassis manufacturer and is the only warranty available for the chassis and the
components that they provide. Triple E RV warrants our connections to their chassis.
C. Component Warranty:
TRIPLE E RV partners with suppliers to provide components for our products. Each of these
suppliers offers warranty (and in some cases warranty extensions) for their components that
are separate from any warranty offered by the Triple E RV limited warranty and constitutes the
only warranty for these components It is the retail customers responsibility to complete and
mail the warranty registration cards supplied by these companies to be eligible for available
warranty. These cards can be found in the owner’s packet in the unit. Contact information for
many of our component suppliers is listed in Attachment A.
D. Chassis Warranty:
Chassis and all components supplied on the chassis as we receive it are covered under sep-
arate warranty by the original chassis manufacturer, i.e. Ford, Freightliner, General Motors,
Mercedes-Benz. Triple E RV is responsible for certain modifications made to the chassis that
are required to adapt our floor plans to the chassis. Please contact us for details about our
responsibilities before beginning repairs.
2. WHAT IS NOT COVERED
This warranty will not apply where a motor home or trailer has been altered outside our factory in
any way so as to, in our judgement, affect its stability or reliability, or which has been subject to
misuse, negligence or accident. The warranty will not apply if the unit has been in a rental pool.
Any loss resulting from abuse or misuse, failure to properly winterize, failure to have regular ser-
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