CLEANING
Please clean your docking station with a moist cloth only. Do not use alcohol or
aggressive cleaning solutions.
TROUBLE SHOOTING
Please check the connection carefully before turning on the device.
Problem
Possible Cause/Possible Solution
Smartphone does not
load via Qi
1. Is your smartphone Qi compatible?
2. Is the docking station connected to a power source?
3. Is the smartphone on the right position on the charging
interface?
4. Is your smartphone maybe not able to charge? *
Accessories won't
charge
1. Is the docking station connected to a power source?
2. Is the cable used USB compatible?
3. Did you try another port?
Unable to charge
keyboard
1. Make sure the USB power cable is connected properly to
the keyboard and the power source.
2. Make sure the wall charger is plugged into the power
outlet.
3. Make sure, you have the right output voltage.
You will find the needed information in the manual of your smartphone.
If the problems cannot be solved, please don't hesitate to contact us.
