Due to the encapsulated mirror design, the mirror is protected against direct
contact. But dirt on the dome such as a layer of dust, condensation or finger-
prints may cause considerable measuring errors.
5.3.2
Troubleshooting
Problem
Possible Cause(s)
Suggested Remedies
Missing points in
scan.
Dust, debris or finger-
prints on the dome.
Use a glass cleaning tis-
sue to clean the specific
areas.
Problem
Possible Cause(s)
Suggested Remedies
When switching on
the instrument or
starting a scan, the
system switches off
automatically.
Capacity of battery is too
low.
Recharge or change bat-
tery.
When switching on
the instrument or
starting a scan, the
system switches off
automatically even
though it was totally
recharged.
Battery charger is defec-
tive.
Check the function of the
battery charger. Please
note the charging status
displayed on the battery
charger.
Internal battery is no lon-
ger charging.
At the end of its life time
the internal battery has
lost most of its
capacity.The battery
needs to be replaced.
LED colour
Lighting
interval
Instrument status
3 Pulses,
every
30 seconds
System warning. For example, full
storage device, empty battery. Shut
down the instrument and reboot
again.
If status does not change, check
internal storage capacity and
power status of battery. Delete
data and/or exchange battery.
continuous
An unrecoverable system error
occurred. Shut down the instru-
ment and reboot again. If status
does not change, contact the Leica
support.
If you experience problems with your instrument, check the BLK2GO web page
at
Variable "fix_Support_Weblink" not defined.
for support information and con-
tacts.
Dirt on the dome
Basic troubleshooting
Advanced trouble-
shooting
Troubleshooting in
operation mode
Troubleshooting -
support contacts
30
Operation
