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Leggett & Platt Prodigy 2.0 FAQs

 

 

Service

 

 
1. What happens if I get my adjustable bed base home and I'm not satisfied with 
it?
 
A. 

Return policies are set by  individual retailers. Be sure to ask your salesperson 

about the store's policies. 
 
2. Do I have to set up or assemble my adjustable bed base? 
A. 

In most cases, the people who deliver your adjustable bed base will put it 

together and set it up for you. Be sure to ask your salesperson about the store's 
policies. 
 
3. Where can I find the serial number for my adjustable bed base? 
A. 

The serial number should begin with a C, G, L, or W, followed by six digits. It is 

located: 
1) on the front of the owner's manual 
2) on the back of the remote control 
3) on the underside of the base. 
Split King bases will have two serial numbers. 
 
4. What do I do if I lose the remote control? 
A. 

You can purchase a replacement remote control directly from us. Be sure to 

have your adjustable bed base's serial number handy so we can help you find the 
right remote control for your model. 
 
 
 

Summary of Contents for Prodigy 2.0

Page 1: ...Be sure to ask your salesperson about the store s policies 3 Where can I find the serial number for my adjustable bed base A The serial number should begin with a C G L or W followed by six digits It is located 1 on the front of the owner s manual 2 on the back of the remote control 3 on the underside of the base Split King bases will have two serial numbers 4 What do I do if I lose the remote con...

Page 2: ...rol manual Unplug power cord wait 30 seconds and plug in to reset electronic components Electrical circuit breaker may be tripped Check electrical service breaker box to verify Defective surge protection device or electrical outlet Test outlet by plugging in another working appliance 3 Adjustable bed base will not function after power outage A Unplug power cord wait 30 seconds and plug back in 4 R...

Page 3: ...et for rubber caster cup order information If adjustable base is installed over a bed frame verify massage motors are not causing bed frame or bed frame components to vibrate Verify that headboard attachment hardware is tightened firmly if used Verify leg extensions are tightened firmly if used Verify there is nothing under the base that could cause noise during adjustable base operation If air ma...

Page 4: ... be obstructed Elevate base and check for obstruction Remove obstruction If using the GW02 remote control and clock appears dim replace batteries in remote control 10 Bed is not level Caster or leg may be damaged Replace caster or leg Verify all legs on same surface ...

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