Before seeking repair service, please inspect following items and confirm
whether fault symptom encountered can be solved.
Problem
No image or sound
(TV, Video,PC)
Inspection item
No sound
(TV, Video, PC)
Check the TV volume is not muted.
No video or sound,
or only noise (TV)
Check the antenna is properly connected.
Likely due to poor signal reception.
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Check that signal cable is connected.
Check the signal source unit is properly powered on.
Check the TV is not in standby mode.
Poor image(TV)
Check the antenna is properly connected.
Likely due to poor signal reception.
Double patterning
or triple patterning
of video (TV)
Check the antenna is pointed to correct direction.
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Poor image(Video)
Check correct video signal mode is selected.
Image blurring (TV)
Check the antenna connection is not loose.
Likely due to poor signal reception.
Stripe or thin hue
image
Check the TV is not suffering interference from other devices.
Keep away from other devices which may cause interference.
Troubleshooting
