Refund within the warranty period: For any material malfunction of the Product
confirmed through testing by LeEco or an authorized service provider within 30 days
starting from the next day after receipt of the Product, Purchaser has the option of
having the Product refunded at the purchase price. In case of refund, please provide the
original packaging, accessories, user’s manual and warranty card, and LeEco will bear the
corresponding shipping cost.
Replacement within the warranty period: In the event of any functional fault of the
Product within 30 days starting from the next day after receipt of the Product, subject to
the confirmation by LeEco or an authorized service provider through testing, Purchaser
has the option of having the Product repaired or replaced with a new product of the
same model and specifications, and LeEco will bear the corresponding shipping cost.
2.
3
.
Refund or
Replacement
Refund
30 days
Time
Limit
Description
Except for the above-mentioned two reasons, if
Purchaser requests a refund, s/he shall ensure
that the Product is returned in its original
conditions and packaging with all accessories
and accompanying documents.
The first day
starting from
the next day
after receipt
LeEco will bear the
corresponding
shipping cost
incurred for refund
and replacement.
Functional faults or quality defects as defined in
applicable laws and regulations (as determined
by after-sales personnel with corresponding
evaluation reports)
The first day
starting from
the next day
after receipt
Free service
Shipping damages, missing of parts,
inconsistence between the Product and its online
description, and other issues attributable to
LeEco USA (shipping damages refer to damages,
leakage of liquid, breakizng or functional faults
that are caused during shipment subject to
verification by LeEco USA. Missing of parts refers
to absence of original parts of the Product).
The first day
starting from
the next day
after receipt
Free service
30 days
Replacement
Functional faults or quality defects as defined in
applicable laws and regulations (as determined
by after-sales personnel with corresponding
evaluation reports)
The first day
starting from
the next day
after receipt
Free service
Notes
Service Type
