5
1-2 UNPACKING AND INVENTORY
The laminator arrives fully assembled, except that some parts such as feed trays
may be packed off the machine to avoid shipping damage. Upon arrival, inspect
the unit immediately and thoroughly using the packing list that accompanies the
shipment. Please follow these steps to correct any problem with your shipment.
Ledco Inc. cannot accept any responsibility for damage or loss unless you notify
us within ten days of receipt of shipment and follow these procedures:
BREAKAGE OR DAMAGE
It is imperative that any shipping damage is reported and a claim is filed with the
delivering carrier immediately upon receipt of damaged shipment. The
procedure for reporting damage depends on the method of shipment. Please
note damage on bill of lading.
FREIGHT, EXPRESS, or TRUCK DELIVERY
According to the contract terms and conditions of the carrier, the responsibility of
the shipper ends at the time and place of shipment. The carrier then assumes
full responsibility for the shipment.
1. Notify Ledco
IMMEDIATELY
.
2. Hold damaged goods with container and packing for inspection by the
examining agent. Ledco will arrange the inspection.
DO NOT RETURN ANY GOODS TO LEDCO PRIOR TO INSPECTION AND
AUTHORIZATION BY LEDCO.
3. Submit a copy of the inspector’s report to Ledco. Ledco will file the claim
with the carrier. Ledco will replace your machinery if necessary. You will be
credited for the damaged machinery when the claim is processed.
SHORTAGE
1. Check the packing list notations. The apparent shortage may have been
marked as an intentional short-shipped (back-ordered) item.
2. Re-inspect the container and packing material, particularly for smaller
items.
3. Make certain that the item was not removed by unauthorized personnel
prior to complete unpacking and inventory.
4. Call us and send immediate, written notification of the shortage.
INCORRECT SHIPMENT
1. If the material you receive does not correspond with your order, notify
Ledco immediately. Include the order number and item(s).
2. Hold items until return instructions are received.
RETURNS:
DO NOT RETURN DAMAGED OR INCORRECT ITEMS
UNTIL YOU HAVE RECEIVED SHIPPING INSTRUCTIONS AND
AN AUTHORIZATION NUMBER FROM LEDCO.
