16
Troubleshooting
If You Suspect Something is Wrong
Check and take steps as described below. If the described suggestions do not solve the
problem, contact your dealer. Only qualified personnel should service the product. Always refer
diagnostics and repair to professionals. Lectronix, Inc. shall not be liable for any accidents arising
out of neglect or attempts to repair the unit.
Warning
Do not use the unit if you suspect faulty operation. Never try
to repair the unit by yourself.
Common Problems
The following tables provide possible solutions to common system problems.
Problem
Possible Cause
Possible Solution
Unit will not turn on
No power to the unit
Check the wiring, rear connectors on the
unit and applicable fuses
Vehicle ignition switch is off
Turn on vehicle ignition switch
No Sound
Audio is muted
Un-mute the audio. Push and release the
volume knob
The speaker lines are not wired correctly, or
there is a break or poor contact.
Check the speaker wiring
Audio source is blank - (radio station is off the
air, CD or USB stick is defective or has no
music tracks)
Choose a different audio source with
content
Audio balance or fade is set to speakers that
are not connected
Access the Sound sub-menu in the
System menu and move the balance or
fade controls as needed
Unwanted noise in the
audio
The contact of the ground lead is poor.
Make sure that the ground lead is securely
connected to an unpainted part of the
chassis
Noise is made in step with
engine revolutions
Alternator noise comes from the vehicle.
Change the wiring position of the ground
lead and/or mount a noise filter on the
power supply
The speaker channels are
reversed between right
and left
The plus and minus terminals at right and left
channels of speakers are reversed.
Consult the wiring diagram and correct
wiring problems.
Radio
Problem
Possible Cause
Possible Solution
Poor reception or
noise
Antenna installation or wiring of the antenna
cable is faulty.
Check whether the antenna mounting position and
its wiring are correct.
Scanning for a radio
station finds no
stations
Too far from radio stations
Some areas of the country do not have strong
enough radio stations to be picked up by the scan
feature. Tune the radio manually to select a
weaker station
Stereo indicator
does not appear for
FM station
FM station is too weak
If an FM station is weak, the radio may play the
station in mono mode
