Warranty
LECTRIC EBIKES ORIGINAL PURCHASER FAIR USE WARRANTY
LECTRIC EBIKES should be operated in accordance with the LECTRIC EBIKES User Manual.
Lectric eBikes warrants to the original registered purchaser that LECTRIC EBIKES shall be free
from all defects in material and workmanship for a period of 12 months from the date of
shipment, when used for the purpose intended. All other obligations and conditions or liabilities,
including obligations for consequential damages, are hereby excluded. Shipping charges are
not refundable. This warranty gives you specific rights and purchasers may also have other
rights, which vary by country.
Parts covered by the warranty: frame, forks, stem, handlebar, headset, seatpost, saddle,
brakes, lights, bottom bracket, crank set, pedals, rims, wheel hub, freewheel, cassette,
derailleur, shifter, motor, throttle, controller, wiring harness, LCD display, kickstand, reflectors
and hardware. The battery warranty does not include damage from power surges, use of
improper charger, improper maintenance or other such misuse, normal wear or water damage.
We will replace any parts deemed to have been damaged during shipping. Shipping damage
must be reported to Lectric eBikes within a reasonable amount of time after shipment arrival.
Replacement parts will not be sent until photographed proof has been provided to Lectric
eBikes. Lectric eBikes may request additional proof such as video and photography to best
assist with processing of the warranty claim.
The battery warranty does not include damage from power surges, use of improper charger,
improper maintenance or other such misuse, normal wear or water damage.
Wear Items – including the chain, tires, wheels, tubes, brake pads, cables and housing, grips,
spokes, are considered a wear item. These item's do wear down and are not covered by
warranty. You are responsible for replacing these wear items.
Any unauthorized alterations, tampering or repairs are not covered by this warranty. Warranty
return shipping is the responsibility of the original registered purchaser. We may elect to replace
the battery charger or the Lectric eBike at no extra cost to you, with the same model or similar
model rather than to repair it.
For warranty services, please contact LECTRIC EBIKES Online Support by
[email protected]. LECTRIC EBIKES’s or parts returned without proper documentation
may be delayed service or denied warranty coverage. Warranty return shipping costs, duty and
taxes are the responsibility of the claimant. All unauthorized returns will be refused.
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