LeCroy Advisor, User Manual

Page: 159 / 174

USB Advisor User Manual How to Contact LeCroy
LeCroy Corporation
151
How to Contact LeCroy
Limited Hardware Warranty
So long as you or your authorized representative ("you" or "your"),
fully complete and return the registration card provided with the
applicable hardware product or peripheral hardware products
(each a "Product") within fifteen days of the date of receipt from
LeCroy or one of its authorized representatives, LeCroy warrants
that the Product will be free from defects in materials and workmanship for a period of 13 months
(the "Warranty Period"). You may also complete your registration form via the internet by visiting
http://www.catc.com/support/register/. The Warranty Period commences on the earlier of the date
of delivery by LeCroy of a Product to a common carrier for shipment to you or to LeCroy's
authorized representative from whom you purchase the Product.
What this Warranty Does Not Cover
This warranty does not cover damage due to external causes including accident, damage during
shipment after delivery to a common carrier by LeCroy, abuse, misuse, problems with electrical
power, including power surges and outages, servicing not authorized by LeCroy, usage or
operation not in accordance with Product instructions, failure to perform required preventive
maintenance, software related problems (whether or not provided by LeCroy), problems caused by
use of accessories, parts or components not supplied by LeCroy, Products that have been modified
or altered by someone other than LeCroy, Products with missing or altered service tags or serial
numbers, and Products for which LeCroy has not received payment in full.
Coverage During Warranty Period
During the Warranty Period, LeCroy or its authorized representatives will repair or replace
Products, at LeCroy's sole discretion, covered under this limited warranty that are returned directly
to LeCroy's facility or through LeCroy's authorized representatives.
Type of Service Contact
Call for technical support… US and Canada: 1 (800) 909-2282
Worldwide: 1 (408) 727-6600
Fax your questions… Worldwide: 1 (408) 727-6622
Write a letter… LeCroy
Customer Support
3385 Scott Blvd.
Santa Clara, CA 95054
Send e-mail… support@catc.com
Visit LeCroy’s web site… http://www.lecroy.com/