Troubleshooting
Symptoms
Possible Cause
Solution
Motor and light do
not operate
Power plug is not inserted completely
Check the plug and insert it
properly
The light bulbs are blown
Replace the bulbs
The wire and / or cable is disconnected
Contact us
The light’s transformer is damaged
Contact Us
Motor cannot
operate but the lights
are working
The impeller has stopped
Contact Us
The capacitor is disconnected and/or
damaged
Contact Us
The motor is damaged
Contact Us
The range hood
vibrates or shakes
while in operation
The Cooker hood is not installed levelly
or the wall which it is installed upon is
not solid
Relocation of the cooker hood
or strengthening the wall is
required
The motor is not properly installed
Contact Us
The damaged impeller is affecting the
levelness of the range hood
Contact Us
Only one or two
buttons can function
while others are not
working
The control panel is not functioning
properly
Contact Us
Connection with the control board is
loose
Contact Us
Weak / Low
Extraction
Performance
The range hood is installed too high
from the cooking hob
Re-install the cooker hood to a
lower position
There are blockages in the ducting hose
Remove the dirt/blockages
inside the duct
Air convection is too strong around the
appliance
Avoid opening too many
windows or doors to improve
the extraction performance
Oil leakage
The cooker hood is not installed levelly
Re-install the hood to a much
level position
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