8
TROUBLESHOOTING
If for some reason the unit stops working or malfunctions, please
follow these steps:
1. Turn the unit
Off
.
2. Interrupt the power supply by removing the batteries.
3. Let the unit stand for a few minutes, then replace the batteries.
4. Turn the unit
On
. The unit should now be ready to use again.
5. If the unit still does not work, install a new set of batteries.
Environmental Phenomena
Static electricity may cause the LeapStart
®
to malfunction.
In cases where LeapStart
®
is malfunctioning due to static
electricity, reset the system by pressing and holding the
Power Button
for 10 seconds until the unit turns on again. Or
remove and reinstall the batteries. In the unlikely event of an
electrostatic discharge, the unit may malfunction and lose
memory, requiring the user to reset the device by removing and
reinstalling the batteries.
IMPORTANT NOTE:
If the problem persists, please call our Consumer Services
Department at 1-800-701-5327 in the U.S. or email support@
leapfrog.com. Creating and developing
LeapFrog
®
products
is accompanied by a responsibility that we take very
seriously. We make every effort to ensure the accuracy of the
information, which forms the value of our products. However,
errors sometimes can occur. It is important for you to know
that we stand behind our products and encourage you to
contact us with any problems and/or suggestions you might
have. A service representative will be happy to help you.