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Accumulator is a consumable
item. Repeated charging and long-
term use causes degradation in
accumulator characteristics (loss
of performance)
If the riding distance after a full
chargé is very short, please
replace the accumulator.
There is resistence while
pedalling.
Are the bicycle tires inflated to
correct pressure?
Use a pump to increase pressure
in tires.
Is the pedal assist mode switched
off?
Switch pedal assist mode on. If
pedal assist is still not working,
please contact your seller.
Acu-battery may be discharged.
Charge the acu-battery and then
check the level of pedal assist
again. If pedal assist is still not
working, please contact your
seller.
Did you activate the power switch
with your feet on pedals?
Switch the power on again
without pushing on the pedals. If
pedal assist is still not working,
please contact your seller.
All indicator lights of
acubattery are still on.
The indicator does not indicate
chargé level after the acu
-battery
is connected to the bicycle. The
chargé level is displayed during
charging.
This is not fault.
Accumulator loses power too
quickly.
The accumulator may be at the
end of its working life.
Replace the battery.
Accumulator cannot be
charged.
Is the cord of the charge supply
unit connceted to an electrical
outlet?
Disconnect and connect the
charge supply unit and repeat
charging. If it is still impossible
to chargé the accumulator,
please contact your seller.
Is the connector of the charging
cable correctly plugged into the
accumulator?
Disconnect and connect the
charging connector of the
charger and repeat charging. If it
still impossible to charge the
accumulator, please contact your
seller.
Are the connectors and connecting
socket of charge supply unit or
accumulator dirty?
Wipe the connector elements
with dry cloth and then repeat
charging. I fit is still impossible
to charge the accumulator,
please contact your seller.