Possible problems and their solutions
In case of system failure perform its diagnostics or contact your dealer.
The control LCD display is not on:
- always make sure the battery is charged
- check whether the battery is inserted correctly, whether the battery switch is on
- check the connections of the control unit and the display
The motor does not start when the walk assistance button is pressed
- check the connection of the motor cable (at the motor and the control unit)
- check the connections of the control unit and the display
The motor does not start when rotating the pedal cranks (pedalling)
- check the connection of the pedalling sensor to the control unit
- check the distance between the pedalling sensor and the magnet disk (max. 4 mm)
- check whether the disk is firmly attached to the central axle and does not spin freely
- in case of use of compact-type pedalling sensor
