23
Preliminary
Troubleshooting
Troubleshooting the Memory Settings
If the Memory setting does not save and the error tone (three quick beeps) is heard after holding
a memory key (or button if using a wireless remote), the Memory program may need to be reset.
1. Press and release the Home key (or button). The furniture automatically moves to its Home
position to clear and reset its programmed baseline position, which is Home.
2. Move the furniture to the desired recline position. Press and hold a Memory key (or button). The
Memory setting will now save and play the appropriate tone for the button pressed, which is a
single or double beep.
If the furniture moves to the Home position instead of a Memory position, check the Memory
setting.
1. If the Memory I or Memory II setting is not yet saved, the furniture is programmed to move to its
Home position rather than remain idle (unless it is already in the Home position).
Move the furniture to the desired recline position. Press and hold a Memory key (or button). The
Memory setting will now save and play the appropriate tone for the button pressed, which is a
single or double beep.
2. If a Memory setting is saved and the furniture moves to the Home position, there is an issue with
the furniture’s position tracking program. When the furniture completes an automatic Home drive
cycle, it clears itself and resets its position. All stored Memory settings are retained during the
Home cycle.
When the Home drive is complete, press and release the Memory I or Memory II key (or button)
and the furniture moves to the stored setting.
Troubleshooting the Optional Wireless Remote
If the furniture does not respond to any button presses made from the wireless remote:
1. Make sure the Do Not Disturb button is in the off position, and not turned on.
2. Replace the batteries in the remote. Refer to the battery installation instructions on page 18.
