32
TROUBLESHOOTING
Error indicator is
yellow continuous.
The robotic lawnmower has been
tilted for a prolonged time in one
direction.
Remove and re-insert the isolator key.
Remove any obstacles. Restart the
mower.
The rear wheels have been lifted
due to an obstacle.
The mower has fallen over.
STOP button is pressed.
Remove and re-insert the isolator key.
Restart the mower.
The robotic lawnmower cannot
see grass.
Move the robotic lawnmower to the
lawn and restart it.
Error indicator is red
continuous.
Sensor error.
Remove and re-insert the isolator
key. Restart the mower. If the problem
remains, contact the After Sales
Helpline.
Overcurrent in the motor or motor
fault.
Remove and re-insert the isolator
key. Check for and remove any
obstacles around the rear wheels and
the blade disc. Increase the cutting
height. Check whether the grass is
too tall. If necessary, mow the grass
to below 60 mm with a conventional
lawn mower. Restart the mower. If the
problem remains, contact the After
Sales Helpline.
Operation system error.
Remove and re-insert the isolator
key. Restart the mower. If the problem
remains, contact the After Sales
Helpline.
Ultrasonic indicator
is yellow flashing.
The mower has a communication
issue with camera.
It is too dark for camera to work.
Operate the mower during daylight
hours only. Remove and re-insert the
isolator key. Restart the mower.
The battery indicator
is red flashing.
The temperature of battery pack
is abnormal.
Allow the machine to cool down to
reach a normal temperature. Then
restart the mower. If the problem
remains, contact the After Sales
Helpline.
Electric core fault. (The error
indicator is red continuous at the
same time.)
Remove and re-insert the isolator
key. Restart the mower. If the problem
remains, contact the After Sales
Helpline.
