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Troubleshooting
Common issue
Cause reason
Shooting way
Bad connection
Using mobile phone in an area where the
network connection is not good, such as
around a tower or basement, and radio
wave cannot be sent effectively.
Try to avoid.
Using mobile phone when network is
busy, such as an on-off duty time, line
busy.
Try to avoid.
Related to the distance of the send basis
of the network.
Ask your operator to provide a map of
your service area.
After sound or
cacophony
It is caused by network connection and
it’s a regional problem.
Hang up and redial the number.
Network connection is not good in some
areas.
Idle time becomes
short
Idle time is related to network settings.
If the mobile phone is in the area
where the network connection is not
good, please temporarily shut off your
phone.
