16. Issue:
My printouts contain the wrong Shop name and phone number.
Reason: The contact information page was incorrectly filled out
Fix: Access the contact information page by touching the on-screen start menu in the
lower left hand corner of the screen. Select information and then select user and the
contact information page should appear. Edit the information using the keyboard icon
located in the lower right of the screen.
You will need to reboot your Launch tool for the
change to take effect.
17. Issue:
The connector called for by the tool does not work, what should I do?
Reason:
The screen displays all connectors used on the particular vehicle make.
Fix: Use the connector guide supplied by your authorized distributor. It is updated
monthly and should be very accurate. If you find inaccurate information in the
connector guide, please contact your Authorized Distributor so it can be corrected.
X431 DIAGUN FAQ’s
Q: Is the Diagun wireless?
A: Yes, the Diagun communicates via Bluetooth to the connector.
Q: Do I have to use the connector?
A: Yes, if you are going to diagnose a vehicle, plug into the vehicle before turning on the
Diagun.
Q: How do I turn ON the Diagun?
A: Push the clear power button on the top of Diagun, on the right.
Q: How do I turn OFF the Diagun?
A: You need to push and hold down on the clear power button on the top of the Diagun,
on the right, until you see a quick picture of a power symbol.
Q: What’s inside the red box (Main Unit)?
A: Your Diagun, it’s OBDII Connector, the charger, an extension cable, and a packet of
manual, registration information, spare battery and packing slips.
Q: What’s inside the yellow box (Connector Kit)?
A: OBDI Connectors including the extension/converter cable.
Q: My connectors serial number does not match the Diagun’s serial number.
