Lathem PAYCLOCK PC50, Quick Start Manual

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HASSLE-FREE
SUPPORT
Lathem’s Annual Support Plan is designed to provide your company with
an easy way to maintain and protect your investment in your time
and attendance system. Your time attendance system is a mission critical
component of your payroll process. Our support plan ensures that you
have the most comprehensive set of features available to keep
your system up and running. With so much riding on your time and
attendance system, a support plan that provides you with
peace of mind could be the best feature you will ever purchase.
The support plan is billed annually, and can be renewed by payment, or automatically
deducted from a credit card if so desired. Although this plan may be purchased at
anytime, support plans purchased beyond 30 days from the initial purchase of your
system are billed at a higher rate.
• Toll-free telephone support
If you have any questions with the operation or support of your system, you will have access to a trained factory
support representative via our toll free number. Our knowledgeable representatives are trained to answer your
questions quickly and effectively, so you won’t waste your time unnecessarily.
Without the support plan: Customer support calls will be billed on a per incident basis.
• Free software maintenance updates
While you are covered under the support plan, you will have availability to the latest software updates
and maintenance patches that make existing operations work easier.
Without the support plan: Updates and patches must be purchased separately.
• Next day shipping of exchange clock
If your clock goes down, or is damaged, you can rest assured knowing that with a simple phone call, an exchange
unit will be shipped out to you the next business day. This will dramatically reduce your “down time”, allowing you to
get back to business as usual, and process payroll on schedule.
Without the support plan: You must send in your clock for repair to be returned upon completion.
• Extended Hardware Warranty
The support plan will extend the standard warranty that came with your product. While under warranty or this plan,
your time clock will be covered for parts and labor to repair defects in materials or workmanship. If the problem
with your clock is covered under this extended warranty, you can simply keep the exchange clock.
Without the support plan: Parts & Labor are billed at standard rates.
To order call 404.691.0405 or
buy online at shop.lathem.com
LATHEM’S ANNUAL SUPPORT PLAN INCLUDES...
PURCHASE A SUPPORT PLAN TODAY!
Call
1-800-241-4990
or buy online at
shop.lathem.com
Call
1-800-241-4990
or buy online at
shop.lathem.com