USER MANUAL
MP4-S5
8
TROUBLE SHOOTING / Q & A
I have loaded my AVI
files but when I try and
play them back the
screen goes black
The AVI must be resized/converted to play on your S5
player as the screen size is far smaller than your average
TV. Please use the software tools supplied to resize your
files to ensure smooth playback. Playback is still possible
with unconverted files, but it will take up to one minute
before the player can start playback.
No power
Check battery has been fully charged
Even after a full
charge, my battery
doesn’t last very long
If your S5 is not in use it is best to turn it fully off. As per its
design, it needs to always be on in order for the clock
feature to work correctly.
Unable to locate or
play files
Check that the file is in a compatible format
Check to see if the file is stored in the correct directory
There is no sound from
the ear buds
Check the volume level
Check the connection (earphone to the earphone jack)
Check if your music files and ear buds are compatible with
another MP3 player
Not charging
Check to make sure that your MP4-S5 is connected to a
USB port on your computer. Check that the USB port is
working for other devices.
Unable to store music
Check if you have enough space on your MP4-S5 to store
the music file
Check to make sure that the USB cable is connected to the
PC and to the MP4-S5 securely and correctly
Computer does not
recognise my MP4-S5
Check that the USB cable is properly connected to your
computer
Try plugging the USB cable into a different USB Port. The
ports at the rear are often the best, rather than a USB hub,
as they correct direct to the mother board
For further product information and instruction please visit our product
web page at
www.laserco.net
or email
Please note: As continual improvements are made to this product, slight operational
differences may occur. For the most up-to-date user manual, please visit our web site.
