QUICK OPERATION GUIDE
MID-771
19
FAQ
I can’t turn my MID-771 ON?
1.Ensure your MID-771 is charged
2. Connect the power adaptor, and then check again after sufficient
charge time
3. Reset the device using the reset button
I can’t hear anything through
my headset, or the sound
quality is very bad
1.Please ensure volume is turned up
2. Check the music file on another device to make sure it is not damaged.
3. Try using another pair of headphones
I can’t copy files or play music
1.Please check the connection to you computer
2.Ensure there is enough spare memory
3.Check the USB cable is not damaged using another device
4.Check the USB connection is inserted correctly
My MID-771 displays a
network or service error
message
1. Check the strength of the WiFi signal
2. Check that the WiFi service is available and operating correctly
3. When using apps like Face Book and Google play (with a lot of
content) for the first time, a few extra minutes will be required to load all
the content.
My touch screen is slow and
not working correctly
1. Make sure the protective film has been removed from the screen
2. Ensure that your fingers are dry and clean.
3. Restart your MID-771 (or wait 5mins if turning on for the first time)
4. Ensure the touch screen is not scratched or damaged
My MID-771 is frozen or a
severe error has occurred
1. Try closing Apps or resetting
2. Restore or reset the MID-771 to factory default settings.
3. Reset the device using the reset button
My MID-771 becomes hot
when is use or while charging
1. Some applications can consume more power than others causing the
MID-771 to become warm while in use or if used for extended amounts
of time. This is normal and won’t affect the life or performance of your
MID-771.
An error occurs when I open
my music files
1. Remove some files to make more storage space
2. Make sure the music files aren’t protected by digital rights
management (DRM). If the files have DRM protection, make sure that
you have the license or key.
3. Make sure that file type is compatible.
The available memory on my
MID-771 is less than 8GB. Why
is that so?
Some of this space is required to pre-load Apps and other Software. Space
is required for the OS (Operating System).
My MID tablets internal
memory is almost full; can I
install or move the Apps to
external SD card?
Latest Android OS will only allow apps to be installed on internal
memory. To free up the internal space: 1) Uninstall some un-used
apps. 2) Move photos, music or video files to SD card.
My tablet screen has cracked;
will it be covered by warranty?
No, physical damage is not covered by warranty.
