TROUBLESHOOTING
Q. Why is the Wall Panel not pairing?
A. If your Wall Panel has trouble pairing, check your Wi-Fi
username and password are correct. Ensure that you are
using 2.4Ghz Wi-Fi connections only as the 5Ghz bands
are not supported.
Q. Can I change the light panel colours individually?
A. No, when the panels have been connected together they
are all controlled as a whole via the APP.
Q. I can’t see any flashing light when pairing the Master
Controller.
You will need to connect at least 1 Wall Panel to the master
controller to see if the device is in pairing mode. If the wall
panel is blinking quickly then it is in pairing mode.
