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Collecting Diagnostic Information
Diagnostic information includes logs and system configurations. You can export diagnostic information
to your PC.
1.
Click
Setup
>
System
>
Maintenance
.
2.
Under
Diagnosis Info
, click
Browse
to select the destination folder, and then click
Download
to
save the diagnostic information to the specified folder.
NOTE:
Diagnostic information is exported to the local folder in form of a compressed file. You need
to decompress the file using a tool such as WinRAR and then open the file using a text
editor.
Select Collect Image Debugging Info. Then the recording and the debugging information
can be displayed synchronously for convenient troubleshooting.