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11: Troubleshooting and Contact Information

SDS1101/2101 User Guide

74

Problem/Message

Reason

Solution

When you try to enter the setup
mode on the device server using
the serial port, you get no
response.

The issue is most likely
something covered in the
previous problem, or
possibly, you have Caps
Lock on.

Double-check everything in the
problem above. Confirm that Caps
Lock is not on.

You can ping the device server,
but not Telnet to the device server
on port 9999.

There may be an IP
address conflict on your
network

You are not Telneting to
port 9999.

The Telnet configuration
port (9999) is disabled
within the device server
security settings.

Turn the device server off and then
issue the following commands at the
DOS prompt of your computer:

ARP -D X.X.X.X (X.X.X.X is the IP of
the device server).

PING X.X.X.X (X.X.X.X is the IP of
the device server).

If you get a response, then there is a
duplicate IP address on the network.
If you do not get a response, use the
serial port to verify that Telnet is not
disabled.

With DeviceInstaller, you get the

Wrong Password

error when you

try to upgrade the firmware.

The file you are attempting
to load is the incorrect
firmware file for the SDS.

Download the correct firmware file
from the Lantronix website.

The device server appears to be
set up correctly, but you are not
communicating with your device
attached to the device server
across the network.

If you are sure that the
serial port setting is
correct, then you may not
be connecting to the
correct socket of the
device server.

Another possibility is that
the device server is not set
up correctly to make a
good socket connection to
the network.

On SDS1101 you can check to see
whether there is a socket connection
to or from the SDS by looking at the
Status LED.

If the Status LED is blinking
consistently, then there is a good
socket connection.

For SDS1101/2101, use the Connect
Mode option C0 for making a
connection to the SDS from the
network. Use Connect Mode option
C1 or C5 for a connection to the
network from the SDS.

When connecting to the Web-
Manager within the device server,
the "No Connection With The
Device Server" message displays.

Your computer is not able
to connect to port 30718
(77FEh) on the device
server.

Make sure that port 30718 (77FEh)
is not blocked with any router that
you are using on the network. Also,
make sure that port 77FEh is not
disabled within the Security settings
of the device server.

Technical Support

If you are experiencing an error that is not described in this chapter, or if you are
unable to fix the error,

you have the following options:

To check our online knowledge base or send a question to Technical Support, go to

http://www.lantronix.com/support

.

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Summary of Contents for SDS1101

Page 1: ...Part Number 900 451 Revision C February 2010 SDS1101 2101 User Guide ...

Page 2: ...ant to Part 15 of FCC Rules These limits are designed to provide reasonable protection against such interference when operating in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with this guide may cause harmful interference to radio communications Changes or modifications to this device not explicitly appro...

Page 3: ...SDS1101 2101 User Guide 3 Revisions Date Rev Comments 8 06 A Initial document 1 09 B Include SDS2101 product updated to firmware v6 5 0 0 2 10 C Update document with corrections ...

Page 4: ...ng the Unit to the Manage List __________________________________ 19 Accessing the SDS1101 2101 Using DeviceInstaller ____________________ 19 Viewing the Current Configuration___________________________________ 19 Next Step ______________________________________________________ 21 Assigning the IP Address Serial Port Login_______________________________ 21 4 Configuration Using Web Manager 23 Acce...

Page 5: ...Auto Increment Source Port ___________________________________________ 54 Remote IP Address _________________________________________________ 54 Remote Port _______________________________________________________ 54 DisConnMode______________________________________________________ 54 Flush Mode Buffer Flushing __________________________________________ 55 Pack Control _____________________________...

Page 6: ...de Using the Serial Port __________________________ 69 Entering Monitor Mode Using the Network Port ________________________ 69 Monitor Mode Commands _________________________________________ 69 11 Troubleshooting and Contact Information 71 SDS1101 LEDs ____________________________________________________ 71 SDS2101 LEDs ____________________________________________________ 72 Problems and Error Me...

Page 7: ...on Settings _____________________________________ 36 Figure 5 1 MAC Address_______________________________________________ 39 Figure 5 2 Setup Menu Options _________________________________________ 39 Figure 6 1 Network Settings ____________________________________________ 41 Figure 6 2 Change Telnet Configuration Password __________________________ 42 Figure 7 1 Serial Port Settings _____________...

Page 8: ...______________________________________ 56 Table 7 11 Pack Control Options ________________________________________ 56 Table 9 1 Firmware Files_______________________________________________ 66 Table 10 1 Monitor Mode Commands_____________________________________ 70 Table 10 2 Command Response Codes___________________________________ 70 Table 11 1 SDS1101 LEDs ______________________________________...

Page 9: ...using a Telnet connection through the network or a terminal or terminal emulation program through the serial port 6 Setup Mode Server Configuration Details the network server settings 7 Setup Mode Channel Configuration Details the serial port settings 8 Setup Mode Advanced Settings Details expert and security settings and explains how to reset the unit to factory default values 9 Firmware Upgrades...

Page 10: ...y values to hexadecimals Additional Documentation Visit the Lantronix web site at www lantronix com support documentation for the latest documentation and the following additional documentation SDS1101 SDS2101 Quick Start Provides the steps for getting the SDS1101 2101 up and running DeviceInstaller Online Help Provides instructions for using the Windows based utility to configure the SDS1101 2101...

Page 11: ...a communications using Rijndael Advanced Encryption Standards AES and is certified by the National Institute of Standard and Technology NIST to meet Federal Information Processing Standards FIPS required for data communication on US government and government contractor s networks Security alarms Access control devices Fire control panels Time attendance clocks and terminals ATM machines Data colle...

Page 12: ...sed Windows applications Virtual COM ports mapped to remote device servers on the network can replace direct serial connections Figure 2 2 Direct TCP IP or Redirector Configuration Note For step by step instructions on configuring the SDS for serial tunneling or for use with the Com Port Redirector see SDS Configuration Tutorials on the Lantronix web site www lantronix com support SDS Device Serve...

Page 13: ...idth to eliminate dedicated modems and phone lines Built in Web Server The SDS includes a built in web server for configuring the unit and displaying operating and troubleshooting information on the attached links to online support Configuration Methods After installation the SDS requires configuration For the unit to operate correctly on a network it must have a unique IP address on the network T...

Page 14: ...Bar code Serial number Product ID name Product description Hardware address also referred to as the Ethernet or MAC address The first three bytes of the hardware address are fixed and read 00 20 4A identifying the unit as a Lantronix product The fourth fifth and sixth bytes are unique numbers assigned to each unit Figure 2 3 Sample Hardware Address 00 20 4A 14 01 18 or 00 20 4A 14 01 18 ...

Page 15: ...kage Contents Verify and inspect the contents of the SDS1101 2101 package using the following list If any item is missing or damaged contact your place of purchase immediately SDS1101 or SDS2101 Six foot DB9F to DB25M modem cable SDS1101 or DB9F to DB9F Null Modem Cable SDS2101 Power supply CD with documentation and software utilities Fastening kit Quick Start Guide ...

Page 16: ... sections that follow for details about connectors and pinouts 1 Connect a serial device to your unit 2 Connect an Ethernet cable to the RJ45 port 3 Supply power to your unit using the power supply that was included in the packaging Note The required input voltage is 9 30 VDC center or 10 24 VAC 1 5W maximum power required 4 Supply power to the serial device Note If you encounter a problem please ...

Page 17: ... administrator generally provides the IP address subnet mask and gateway Note The factory default IP address is 0 0 0 0 to enable DHCP BOOTP and AutoIP When the units boots it sends a DHCP broadcast to try and get an IP address If it receives no reply from a DHCP server the SDS tries BOOTP If the SDS does not receive a response from BOOTP it reverts to an AutoIP address IP Address _______ _______ ...

Page 18: ...e it can work correctly on a network The unit s IP address is normally set to 0 0 0 0 at the factory The hardware address is on the product label The unit is DHCP enabled as the default To assign an IP address manually 1 Click Start Programs Lantronix DeviceInstaller DeviceInstaller If your PC has more than one network adapter a message displays Select an adapter and click OK Note If the unit alre...

Page 19: ...ng DeviceInstaller 1 Click Start Programs Lantronix DeviceInstaller DeviceInstaller 2 Click the SDS folder The list of available Lantronix SDS1101 SDS2101 devices displays 3 Expand the list of SDS1101s or SDS2101s by clicking the symbol next to the SDS1101 or SDS2101 icon Select the SDS unit by clicking on its IP address to view its configuration Viewing the Current Configuration DeviceInstaller p...

Page 20: ...ent subnet mask To change the subnet mask see Assigning an IP Address Gateway Non configurable field Displays the SDS s current gateway To change the gateway see Assigning an IP Address Number of COB partitions supported Non configurable field Displays the number of COB partitions supported Number of Ports Non configurable field Displays the number of ports on the SDS TCP Keepalive Non configurabl...

Page 21: ... using a Web browser 1 Click the Web Configuration tab 2 Do one of the following To view the Web Manager in the current DeviceInstaller window click the Go button To open the Web Manager in a web browser click the External Browser button The Web Manager displays A user and password dialog box displays 3 By default no user and password are configured so just press OK 4 Continue with 4 Configuration...

Page 22: ...aracters Note The easiest way to enter Setup Mode is to hold down the x key at the terminal or emulation while powering up the unit 3 Select 0 Server Configuration and follow the prompts until you get to IP address 4 Enter the new IP address subnet mask and gateway if applicable 5 Do one of the following Continue with 5 Configuration via Telnet or Serial Port Setup Mode Select 9 to save and exit S...

Page 23: ...guration options Accessing SDS1101 2101 Using DeviceInstaller Note Make note of the hardware MAC address You will need it to locate the SDS using DeviceInstaller For more information on the hardware address see Hardware Address Follow the instructions on the product CD to install and run DeviceInstaller 1 Run DeviceInstaller and search for the list of available Lantronix device servers 2 Click the...

Page 24: ...in menu is in the left pane of the Web Manager window for both the SDS1101 and SDS2101 Network Configuration The unit s network values display when you select Network from the main menu The following sections describe the configurable parameters on the Network Settings page Figure 4 2 Network Settings ...

Page 25: ...iding the IP address Note Disabling BOOTP DHCP and AutoIP all three checkboxes is not advised as the only available IP assignment method will then be ARP or serial port 4 When you are finished click the OK button 5 On the main menu click Apply Settings Static IP Address Configuration You can manually assign an IP address to the unit and enter related network settings To assign an IP address manual...

Page 26: ... auto negotiates the speed and duplex with the hardware endpoint to which it is connected This is the default If this option is not selected complete the fields that become available Speed The speed of data transmission The default setting is 100 Mbps Duplex The direction of data transmission The default setting is Full 3 When you are finished click the OK button 4 On the main menu click Apply Set...

Page 27: ...r Telnet access Advanced ARP Cache Timeout secs When the unit communicates with another device on the network it adds an entry into its ARP table ARP Cache timeout defines the number of seconds 1 600 before it refreshes this table The default setting is 600 TCP Keepalive secs TCP Keepalive time defines how many seconds the unit waits during an inactive connection before checking its status If the ...

Page 28: ... Size The Maximum Transmission Unit MTU is the largest physical packet size a network can transmit for TCP and UDP Enter between 512 and 1400 bytes The default setting is 1400 bytes 3 When you are finished click the OK button 4 On the main menu click Apply Settings Host List Configuration The SDS scrolls through the host list until it connects to a device listed in the host list table After a succ...

Page 29: ...the duration in seconds the SDS should abandon attempting a connection to the host list The default setting is 250 Host Information Host Address Enter or modify the host s IP address Port Enter the target port number 3 When you are finished click the OK button 4 On the main menu click Apply Settings Channel 1 Channel 2 SDS2101 only Configuration The Channel configuration defines how the serial por...

Page 30: ...vers Port Settings Protocol From the drop down menu select the protocol type for the selected channel The default setting is RS232 Flow Control Flow control manages data flow between devices in a network to ensure it is processed efficiently Too much data arriving before a device is prepared to manage it causes lost or retransmitted data None is the default Baud Rate The unit and attached serial d...

Page 31: ... the maximum time for inactivity The default time is 12 milliseconds Match 2 Byte Sequence Use to indicate the end of a series of data to be sent as one group The sequence must occur sequentially to indicate end of the data collection to the SDS The default setting is No Match Bytes Use to indicate the end of a series of data to be sent as one group Set this value to 00 if specific functions are n...

Page 32: ...the output buffer with a connection initiated from the network to the device The default setting is No At Time of Disconnect Select Yes to clear the output buffer when the network connection to or from the device is disconnected The default setting is No 3 When you are finished click the OK button 4 On the main menu click Apply Settings Connection Settings TCP To configure a channel s TCP settings...

Page 33: ... menu select TCP Connect Mode Passive Connection Accept Incoming Select Yes to accept incoming connections The default setting is Yes Password Required Determines whether a password is required for an incoming passive connection This field is not available when a password is set for Telnet mode The default setting is No Password If Password Required was set to Yes enter the password for passive co...

Page 34: ...art Character enter the start character in this field The default setting is 0D Modem Mode Indicates the on screen response type when in Modem Mode if Modem Mode is enabled The default setting is None Show IP Address After Ring Indicates whether to display the remote IP address upon connection The default setting is Yes Endpoint Configuration Local Port Enter the local port number Auto increment f...

Page 35: ...ink Disconnect Mode On Mdm_Ctrl_In Drop Set to Yes for the network connection to or from the serial port to disconnect drop when Modem Control In DSR for SDS1101 transitions from a high state to a low state The default setting is No Hard Disconnect When set to Yes the TCP connection closes even if the remote site does not acknowledge the disconnect request With EOT Select Yes to drop the connectio...

Page 36: ...om the drop down menu Datagram Mode Datagram Type Configures the remote IP or network broadcast address and the remote port Enter 01 for directed or broadcast UDP The default setting is 00 Accept Incoming Select Yes to accept incoming UDP datagrams The default setting is Yes Endpoint Configuration Local Port Enter the local port number ...

Page 37: ...he local network of device servers Note Lantronix Tech Support supports Datagram type 01 Datagram Type FD is for OEM use 3 When you are finished click the OK button 4 On the main menu click Apply Settings Apply Settings 1 To save and apply the configuration changes to the device server click the Apply Settings button Note Clicking OK on each page does not change the configuration on the device OK ...

Page 38: ...iguration at any time The unit performs a reset after the configuration has been changed and stored This chapter tells you how to access Setup Mode and the general procedure for using it To complete the configuration continue with 6 Setup Mode Server Configuration 7 Setup Mode Channel Configuration and 8 Setup Mode Advanced Settings Note The menus in the configuration chapters show a typical devic...

Page 39: ...rial connection 1 Connect a console terminal or PC running a terminal emulation program to your unit s serial port The default serial port settings are 9600 baud 8 bits no parity 1 stop bit no flow control Note The SDS always uses the above serial settings at bootup 2 Reset the SDS unit by cycling the unit s power turning the power off and back on Immediately upon resetting the device enter three ...

Page 40: ... 40 To save all changes and reboot the device select option 9 Save and exit from the Change Setup menu All values are stored in nonvolatile memory To exit the configuration mode without saving any changes or rebooting select option 8 Exit without save from the Change Setup menu ...

Page 41: ...rk Enter each octet and press Enter between each section The current value displays in parentheses IP Address 000 000 000 000 _ If DHCP is used the third octet of the IP address sets the BootP DHCP AutoIP options The following table shows the bits you can manually configure to force the SDS to disable AutoIP DHCP or BootP To disable an option set the appropriate bit Table 6 1 BootP DHCP AutoIP opt...

Page 42: ...s Netmask A 24 255 0 0 0 B 16 255 255 0 0 C 8 255 255 255 0 Change Telnet Configuration Password Setting the Telnet configuration password prevents unauthorized access to the setup menu through a Telnet connection to port 9999 or through web pages The password must have 4 characters The default setting is N No Figure 6 2 Change Telnet Configuration Password Change telnet config password N _ An enh...

Page 43: ...tom DHCP Name You can create your own DHCP name If you are using an IP address of 0 0 0 0 then the last option in Server configuration is Change DHCP device name This option allows you to change the DHCP name to an alphanumeric name LTX in our example Change DHCP device name not set N Y Enter new DHCP device name LTX Numeric DHCP Name You can change the DHCP name by specifying the last octet of th...

Page 44: ... or Channel 2 option 2 on SDS2101 from the Change Setup menu to define how the serial port responds to network and serial communications The following sections describe the configurable parameters within the Channel configuration menu Figure 7 1 Serial Port Settings Baudrate The unit and attached serial device such as a modem must agree on a speed or baud rate to use for the serial connection Vali...

Page 45: ...85 4 wire 0 1 RS 485 2 wire 1 1 7 Bit 1 0 8 Bit 1 1 No Parity 0 0 Even Parity 1 1 Odd Parity 0 1 1 stop bit 0 1 2 stop bits 1 1 1 1 2 stop bits are implemented by the software This might influence performance The following table demonstrates how to build some common Interface Mode settings Table 7 2 Common Interface Mode Settings Common I F Mode Setting Binary Hex RS 232C 8 bit No Parity 1 stop bi...

Page 46: ... as incorrect operation may result Use Port 0 for the outgoing local port to change with each connection The port range is 50 000 59 999 Each subsequent connection increments the number by 1 it wraps back around to 50 000 Only use this automatic port increment feature to initiate a connection using TCP Set the port to a non zero value when the unit is in a passive mode or when using UDP instead of...

Page 47: ...h a specific start character 0 0 1 1 Manual connection 0 1 0 0 Autostart 0 1 0 1 Hostlist 0 0 1 0 d Datagram Type Directed UDP 1 1 0 0 e Modem Mode No Echo 0 0 1 1 Data Echo Modem Response Numeric 0 1 1 1 1 Data Echo Modem Response Verbose 0 1 1 1 0 Modem Response Only Numeric 0 0 1 1 1 1 Modem Response Only Verbose 0 0 1 1 1 0 a Incoming Connection Never Accept Incoming Rejects all external conne...

Page 48: ...e characters may be in the command string Between the first and last command string characters must be a full or partial destination IP address and may be a destination port number The IP address must be in standard decimal dot notation and may be a partial address representing the least significant 1 2 or 3 bytes of the remote IP address The period is required between each pair of IP address numb...

Page 49: ...e IP address and remote port specified when the firmware starts Hostlist If you enable this option the device server scrolls through the hostlist until it connects to a device listed in the hostlist table Once it connects the unit stops trying to connect to any others If this connection fails the unit continues to scroll through the table until it is able to connect to another IP in the hostlist H...

Page 50: ...7 Setup Mode Channel Configuration SDS1101 2101 User Guide 50 Figure 7 2 Hostlist Option ...

Page 51: ...sts When the UDP option is in effect the unit never attempts to initiate a TCP connection because it uses UDP datagrams to send and receive data e Modem Mode In Modem Emulation Mode the unit presents a modem interface to the attached serial device It accepts AT style modem commands and handles the modem signals correctly Normally there is a modem connected to a local PC and a modem connected to a ...

Page 52: ...d without error CONNECT A network connection has been established NO CARRIER A network connection has been closed RING n n n n A remote device having IP address n n n n is connecting to this device Numeric Response 0 OK 1 Connected 2 Ring 3 No Carrier 4 Error Received commands must begin with the two character sequence AT and be terminated with a carriage return character The unit ignores any char...

Page 53: ...mains in data transfer mode Table 7 8 Modem Mode Commands Modem Mode Command Function ATDTx x x x pppp or ATDTx x x x pppp Makes a connection to an IP address x x x x and a remote port number pppp ATDTx x x x Makes a connection to an IP address x x x x and the remote port number defined within the unit ATD0 0 0 0 Forces the unit into Monitor Mode if a remote IP address and port number are defined ...

Page 54: ...ith each new connection Remote IP Address This is the destination IP address used with an outgoing connection Remote IP Address 000 000 000 000 _ Note This option does not display when Hostlist is enabled from the ConnectMode prompt see Connect Mode for more information Remote Port You must set the remote TCP port number for the unit to make outgoing connections This parameter defines the port num...

Page 55: ... connection to the serial port from the network 3 The TCP connection closes even if the remote site does not acknowledge the disconnection 4 When there is a network connection to or from the serial port the state LED turns off instead of blinking 5 When Ctrl D or Hex 04 is detected the connection is dropped Both Telnet Com Port Cntrl and Disconnect with EOT must be enabled for Disconnect with EOT ...

Page 56: ...ets are sent to the network The standard algorithm is optimized for applications in which the unit is used in a local environment allowing for very small delays for single characters while keeping the packet count low The alternate packing algorithm minimizes the packet count on the network and is especially useful in applications in a routed Wide Area Network WAN Adjusting parameters in this mode...

Page 57: ...ion after a transmit condition is found If this option is set the unit sends immediately after recognizing the transmit condition sendchar or timeout The default setting is 0 Note A transmission might occur if status information needs to be exchanged or an acknowledgment needs to be sent DisConnTime Inactivity Timeout Use this parameter to set an inactivity timeout The unit drops the connection if...

Page 58: ...tion in Disconnect Mode With this option enabled you can use the terminal name for the Telnet terminal type Enter only one name With terminal type option enabled the unit also reacts to the EOR end of record and binary options useful for applications like terminal emulation to IBM hosts Channel Port Password This parameter appears only if the channel port password option is enabled in Disconnect M...

Page 59: ...the unit gets no response it drops that connection The default setting is 45 TCP Keepalive time in s 1s 65s 0s disable 45 _ ARP Cache timeout in seconds Whenever the unit communicates with another device on the network it adds an entry into its ARP table The ARP Cache timeout option allows you to define how many seconds 1 600 the unit will wait before timing out this table The default setting is 6...

Page 60: ...n the OEM setup record The default setting is N No Enable alternate MAC N _ Ethernet connection type The SDS allows for the Ethernet speed and duplex to be manually configured Enter 0 for auto negotiation default To select the speed and duplex enter one of the following 2 10Mbit half duplex 3 10Mbit full duplex 4 100Mbit half duplex or 5 100Mbit full duplex Ethernet connection type 0 _ Security Se...

Page 61: ...P Community Name public The default entry is public The current value is displayed in parentheses Disable Telnet Setup Note If you choose to disable this option keep in mind that disabling both Telnet Setup and Port 77FE will prevent users from accessing the setup menu from the network This setting defaults to the N No option The Y Yes option disables access to Setup Mode by Telnet port 9999 It on...

Page 62: ...Setup The Y Yes option disables configuration using the Web Manager This setting defaults to the N No option Disable Web Setup N Disable ECHO Ports This setting controls whether port 7 echoes characters it receives The default setting is Y Yes which disables ECHO ports Disable ECHO ports Y Enable Enhanced Password This setting defaults to the N No option which allows you to set a 4 character passw...

Page 63: ...cters 5 Continue pressing Enter until you return to the Change Setup menu 6 At the Change Setup menu select option 9 to save and exit Encryption only applies to the port selected for data tunneling default 10001 regardless of whether you are using TCP or UDP Generally one of these situations applies Encrypted SDS to SDS communication Be sure to configure both SDS devices with the same encryption k...

Page 64: ... TCP port number 10001 Connect Mode C0 always accept incoming connection no active connection startup Hostlist retry counter 3 Hostlist retry timeout 250 msec Start character for serial channel 1 0x0D CR All other parameters 0 Channel 2 Configuration Defaults SDS2101 only Baudrate 9600 I F Mode 4C 1 stop bit no parity 8 bit RS 232C Own TCP port number 10002 Connect Mode C0 always accept incoming c...

Page 65: ...lternate MAC No for OEM use only Ethernet Connection Type 0 auto negotiate Security Settings Defaults Disable SNMP No SNMP community name public Disable Telnet setup No Disable TFTP Firmware Update No Disable Port 77FEh No Disable Web Server No Disable Web Setup No Disable ECHO ports Yes Enable Encryption No Enable Enhanced Password No ...

Page 66: ... cob SDS2101_6500 rom SDS2101_webm_1600 cob Please refer to the DeviceInstaller online Help for information about reloading firmware using DeviceInstaller The other methods are discussed below Using TFTP Graphical User Interface To download new firmware from a computer 1 Use a TFTP client to send a binary file to the unit ROM to upgrade the unit s internal operational code and COB to upgrade its i...

Page 67: ...ommand sequence to download the rom file and the cob file SDS1101 tftp i 192 168 1 111 put SDS1101_6102 rom D3 tftp i 192 168 1 111 put SDS1101_webm_1404 cob WEB1 SDS2101 tftp i 192 168 1 121 put SDS2101_6500 rom D4 tftp i 192 168 1 121 put SDS2101_webm_1600 cob WEB1 Recovering the Firmware Using the Serial Port and DeviceInstaller If for some reason the firmware is damaged you can recover the fir...

Page 68: ...isplays 5 For Firmware File click the Browse button and go to the location where the firmware file resides Note Make sure the SDS1101 2101 on which you are recovering firmware is connected to this selected port on your PC 6 Click OK to download the file 7 When prompted reset the device Status messages and a progress bar at the bottom of the screen show the progress of the file transfer When the fi...

Page 69: ... 0 prompt indicates that you have successfully entered Monitor Mode Entering Monitor Mode Using the Network Port To enter Monitor Mode using a Telnet connection 1 Establish a Telnet session to the configuration port 9999 The following is an example of the message that appears 2 Type M upper case immediately A 0 prompt indicates that you have successfully entered Monitor Mode Monitor Mode Commands ...

Page 70: ...memory page Gets a memory page of configuration information from the device S0 S1 Se Sf Set configuration to memory page Sets a memory page of configuration information on the device GM Get MAC address Shows the unit s 6 byte MAC address SS Set Security record Sets the Security record without the encryption key and length parameters The entire record must still be written but the encryption specif...

Page 71: ...irm that you are using a good network connection SDS1101 LEDs The SDS1101 has the following LEDs which help you diagnose problems Power LED green Ethernet 10 100 Link yellow 10 Mb green 100 Mb Ethernet Half Full Duplex Activity yellow Half Duplex green Full Duplex Diagnostic red Status green Simultaneously lit Diagnostic red and Status green LEDs mean something is wrong If the Diagnostic LED is li...

Page 72: ...f No data activity Blinking data being transmitted from SDS2101 on channel 1 RX Serial 2 Activity LED Green Off No data activity Blinking data being received by SDS2101 on channel 2 TX Serial 2 Activity LED Yellow Off No data activity Blinking Data being transmitted from SDS2101 on channel 2 Ethernet Link LED on the left Bi color Off No Ethernet link established Solid Yellow 10Mbps Ethernet link e...

Page 73: ... is correct The Ethernet address may only include numbers 0 9 and letters A F In Windows and usually in Unix the segments of the Ethernet address are separated by dashes In some forms of Unix the Ethernet address is segmented with colons The IP address you are trying to assign is not on your logical subnet Confirm that your PC has an IP address and that it is in the same logical subnet that you ar...

Page 74: ...ite The device server appears to be set up correctly but you are not communicating with your device attached to the device server across the network If you are sure that the serial port setting is correct then you may not be connecting to the correct socket of the device server Another possibility is that the device server is not set up correctly to make a good socket connection to the network On ...

Page 75: ...umentation are available at www lantronix com support When you report a problem please provide the following information Your name and your company name address and phone number Lantronix model number Lantronix MAC number Software version on the first screen shown when you Telnet to port 9999 Description of the problem Status of the unit when the problem occurred please try to include information ...

Page 76: ...l port that supports RS 232 and RS 485 422 serial standards software selectable up to 230 Kbaud Figure 12 1 Serial Interface Serial Connector Pinouts The unit s female DB25 connector provides an RS 232C RS 485 or RS 422 DCE serial port The default serial port settings are 9600 baud 8 bits no parity and 1 stop bit Figure 12 2 DB25 Female DCE Interface RS232 DB25 Serial Port ...

Page 77: ...RS485 2 wire mode Modem Cable When attaching the DB25 of the SDS1101 to the DB9 com port on a PC use a standard straight through serial cable The figure below shows the pinouts for a DB25 to DB9 straight through cable often referred to as a Modem Cable To configure the SDS using the DB9 serial port you need only pin out the TXD RXD and GND signals ...

Page 78: ...tions and Pinouts SDS1101 2101 User Guide 78 Figure 12 5 Modem Cable Network Port The unit s back panel contains a power plug and an RJ45 10 100 Ethernet port Figure 12 6 Network Interface RJ45 Ethernet Port Power Plug ...

Page 79: ...e 79 Ethernet Connector Pinouts The SDS1101 supports 10 100 Mbps half or full duplex Ethernet through an RJ45 connector Figure 12 7 RJ45 Ethernet Connector Power Plug Power input on the power plug is 9 30 VDC center or 10 24 VAC 1 5W maximum power required ug ...

Page 80: ...e RS 485 2 wire serial standards up to 230 Kbps and up to 921 Kbps if high performance is selected Figure 13 1 Serial Interface Serial Connector Pinouts The two Male DB9 DTE connectors provide an RS 232C RS 422 4 wire RS 485 2 wire interface The default serial port settings are 9600 baud 8 bits no parity 1 stop bit no flow control Figure 13 2 DB9 Male RS232 Serial DTE Connector Male DB9 Serial Por...

Page 81: ...IP address gateway and netmask are set to 00s To reset the unit to factory defaults 1 Place the end of a paper clip or similar object into the reset opening and press for a minimum of 3 seconds 2 Release the button and remove the paper clip The firmware restores factory default settings to the configuration and invokes a reset internally Ethernet Connector Pinouts Power Plug Power input on the pow...

Page 82: ...5 Watts maximum consumption 9 30 VDC on DB25F serial interface Network Interface 1 RJ45 10Base T 100Base TX Ethernet port Software selectable Ethernet speed 10 100 Auto Software selectable Half Full Auto duplex Dimensions Height 2 3 cm 0 9 in Width 6 4 cm 2 5 in Depth 9 0 cm 3 5 in Weight 0 20 kg 0 45 lb Temperature Operating range 0 to 60 C 32 to 140 F Note Operating range for SDS1101 IAP only 40...

Page 83: ... Immunity EN55024 1998 A1 2001 A2 2003 IEC_61000 4 2 1995 ESD 8KV Air Discharge Direct 4KV Contact Discharge Direct Indirect IEC_61000 4 3 1995 Radiated Immunity 3 0V m 1KHz AM Sine Wave at 80 IEC_61000 4 4 1995 EFT Burst 1 0KV Power Lines 0 5KV I O Lines IEC_61000 4 5 1995 Surge Immunity 1 0KV Common Mode 1 0 KV Differential Mode IEC_61000 4 6 1996 Conducted Immunity 3 0 Vrms 80 AM Modulated 1KHz...

Page 84: ...l DTR Modem Control In Flow Control Hardware CTS RTS Software XON XOFF Power Input 9 30 VDC on barrel connector 1 8W maximum consumption Network Interface 1 RJ45 10Base T 100Base TX Ethernet port Software selectable Ethernet speed 10 100 Auto Software selectable Half Full Auto duplex Dimensions Height 2 3 cm 0 9 in Width 7 3 cm 2 9 in Length 9 5 cm 3 75 in Weight 0 26 kg 0 6 lb Temperature Operati...

Page 85: ...998 A1 2000 A2 2003 Class A Radiated Emissions 30MHz 1000MHz VCCI V 3 2006 04 Class A Radiated Emissions 30MHz 1000MHz EN61000 3 2 2000 Class A Harmonic Current Emissions EN61000 3 3 1995 A1 2001 Fluctuations and Flicker Immunity EN55024 1998 A1 2001 A2 2003 IEC_61000 4 2 1995 ESD 8KV Air Discharge Direct 4KV Contact Discharge Direct Indirect IEC_61000 4 3 1995 Radiated Immunity 3 0V m 1KHz AM Sin...

Page 86: ...DS1101 2101 User Guide 86 Category Description transient over voltages Ethernet Port 1500 VAC isolation shielded with shield connected to chassis ground for signal integrity and ESD protection Agency Approvals UL CSA FCC CE TUV CTick VCCI ...

Page 87: ...unit AutoIP is an alternative to DHCP that allows hosts to obtain an IP address automatically in smaller networks that may not have a DHCP server A range of IP addresses from 169 254 0 1 to 169 254 255 1 has been explicitly reserved for AutoIP enabled devices Do not use this range of Auto IP addresses over the Internet If your unit cannot find a DHCP server and you have not manually assigned an IP...

Page 88: ...ng Windows 95 type ARP A at the DOS command prompt to verify that there is at least one entry in the ARP table If the local machine is the only entry ping another IP address on your network to build a new entry in the ARP table the IP address must be a host other than the machine on which you are working Once there is at least one additional entry in the ARP table use the following command to ARP ...

Page 89: ...e ways to convert binary numbers to hexadecimals Conversion Table Hexadecimal digits have values ranging from 0 to F which are represented as 0 9 A for 10 B for 11 etc To convert a binary value for example 0100 1100 to a hexadecimal representation the upper and lower four bits are treated separately resulting in a two digit hexadecimal number in this case 4C Use the following table to convert valu...

Page 90: ...als is to use a scientific calculator such as the one available on Windows operating systems For example 1 On the Windows Start menu click Programs Accessories Calculator 2 On the View menu select Scientific The scientific calculator displays 3 Select Bin Binary and type the number to convert 4 Click Hex The hexadecimal value displays ...

Page 91: ...SDS1101 2101 User Guide 91 C C W Wa ar rr ra an nt ty y For details on the Lantronix warranty replacement policy please go to our Web site at www lantronix com support warranty ...

Page 92: ... other normative documents Safety UL 60950 1 CSA 22 2 No 60950 1 03 EN 60950 1 TUV VCCI C TICK Electromagnetic Emissions FCC Part 15 Subpart B Class A ICES 003 Issue 4 February 2004 Class A AS NZS CISPR 22 2004 Class A EN55022 1998 A1 2000 A2 2003 CLASS A EN61000 3 2 2000 Class A EN61000 3 3 1995 A1 2001 VCCI V 3 2006 04 Class A SDS2101 only Electromagnetic Immunity EN55024 1998 A1 2001 A2 2003 IE...

Page 93: ...y Information This product has been designed to comply with the limits for a Class A digital device pursuant to Part 15 of FCC Rules These limits are designed to provide reasonable protection against such interference when operating in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with this guide may cause ...

Page 94: ...D Compliance and Disclaimer SDS1101 2101 User Guide 94 Manufacturer s Contact 167 Technology Drive Irvine CA 92618 USA Toll Free 800 526 8766 Phone 949 453 3990 Fax 949 450 7249 ...

Page 95: ...nager 28 Installation 16 Internal web server 13 IP address assigning 18 25 41 automatic assignment 25 factory default 17 gateway 41 other ways to assign 87 requirement 17 searching for on the network 19 show after ring 54 Label 14 LEDs 71 72 MAC address 14 Modem emulation 13 Modem Mode 51 Monitor Mode 69 Netmask 42 Network settings 24 Null modem cable 77 Package contents 15 Password for Telnet con...

Page 96: ...SDS1101 2101 User Guide 96 TFTP 66 Troubleshooting 9 71 UDP settings 35 Warranty 91 Web Manager 23 ...

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