TF1100-EH transit-time handheld flowmeter manual
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PART-7 WARRANTY AND SERVICE
7.1 WARRANTY
The manufacturer provides one year warranty on all products, free of charge, but the users
should be responsible for the one-way transportation fee from the customer to the factory.
7.2 SERVICE
The manufacturer provides instrument installation for our customers, and the charges will be
made according the cost.
(1)
For any hardware failure of the instrument, we recommend that our customers send back
the instrument to our factory for service, due to the fact that the instrument is made of
microprocessors and it will be difficult to perform field maintenance. Before sending
back the instrument, please try to contact the factory first to make sure what the problem
is.
(2)
For other operational problems, please contact our local distributor by telephone, fax or
email. In most cases, the problem could be solved immediately.
