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Landis+Gyr E350 Series, User Manual

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Operation 

© Gyr 

D000027979 en t – E350 Series 2, 3-Phase ZxF100Ax/Cx – User Manual 

5.2 Liquid 

Crystal Display (LCD) 

5.2.1 Basic 

Layout 

The basic layout shows all indication possibilities of the LCD. 

1

2

3 2 4

3

5

6

7

8

9

10

11

12

+Q

+P

-Q

-P

L

1

L

2

L

3

VA k arh

GJ

MJ

m

3

 

Fig. 5.3 Basic layout of LCD 
 
1 

Reactive no-load indication 

2 

Active energy direction indication (+P: import, -P: export) 

3 

Reactive energy direction indication (+Q: import, -Q: export) 

4 

Active no-load indication 

5 

Value field (eight 7 segment digits) 

6 Unit 

indications 

7 

6 arrow symbols for rate indication 

8 

Phase voltage indications (flashing if rotating field reversed) 

9 

Tamper alert indicator 

10 

Index field (five digits with 7, 8 or 11 segments)  

11 Disconnect 

icon 

12 

Media icons (water, heating, gas, electricity) 

5.2.2  Explanation of LCD Elements 

For the purpose of this document, flashing LCD segments will be shown in 
grey colour. 

 

 

Up to 8-digit values can be displayed in the value field. The 7 segment 
digits are able to display numeric data or limited alpha numeric text. 
Additional decimal points and colons enhance the 7 segment digits. This 
allows the representation of values with decimal places as well as date and 
time formats. 

 

VA k

arh

GJ

MJ

m

3

 

With the unit indications below and on the right side of the value field the 

following units can be displayed: V, A, kWh, kvah, kvarh, kW, kva, kvar, m

3

, 

MJ, GJ. The unit displayed indicates which register is being viewed. 

Value field 

Unit indications 

Summary of Contents for E350 Series

Page 1: ...Electricity Meters IEC MID Residential ZxF100Ax Cx E350 Series 2 3 Phase User Manual Date 23 08 2016 File name D000027979 E350 Series 2 ZxF100Ax Cx 3 ph User Manual en t docx Landis Gyr D000027979 en t ...

Page 2: ...for meters with firmware versions M21 to M23 added in section 1 2 Purpose of use Section 1 3 Advice deleted integrated into note in section 1 2 m 01 06 2011 Section 1 4 Characteristic expanded with remark about ZFF100 meters phase fail behaviour Section 2 3 Safety Instructions expanded with remark that PE must not be switched with supply control switch and only useful tool have to be used Section ...

Page 3: ... any and all liability for any errors inaccuracies or incompleteness relating to the product Landis Gyr makes no warranty representation or guarantee regarding the performance quality durability or suitability of the products for any particular purpose To the fullest extent permitted by law Landis Gyr disclaims 1 any and all liability arising out of the use of the product 2 any and all liability i...

Page 4: ...Control Switch 20 2 10 Software Tools 20 3 Mechanical Description 21 3 1 Housing 21 3 2 Faceplate 22 3 3 Connection Diagrams examples 22 3 4 Dimensions 23 4 Installation Uninstallation 25 4 1 Mounting the Meter 25 4 2 Connecting the Meter 26 4 3 Checking the Connections 27 4 4 Commissioning and Functional Check 28 4 5 Disconnecting the Meter 28 5 Operation 29 5 1 Control Elements 29 5 1 1 Display ...

Page 5: ...Communication Module 46 5 5 4 Addressability of Meter 47 5 6 Password Lock out 47 6 Service 48 6 1 Operating Faults 48 6 2 Error Codes 48 6 2 1 Structure of an Error Code 48 6 2 2 Error Code Descriptions 49 6 3 Repairing Meters 50 7 Maintenance 51 7 1 Meter Testing 51 7 1 1 Higher Register Resolution 51 7 1 2 Measuring Times 52 7 1 3 Pulse Output LEDs 52 7 1 4 Connection to a Meter Testing Device ...

Page 6: ...perscript note e g for the number of channels 10 or 8 M24 M28 or M21 M23 The user manual contains all information required for meter applications for the intended purpose This includes Provision of knowledge concerning characteristics construction and knowledge of meters Information regarding possible dangers their consequences and measures to prevent any danger Details concerning the performance ...

Page 7: ...rmation also describes the type and source of the danger its possible consequences and measures to counteract the danger 1 2 Responsibilities The owner of the meters is responsible that all persons engaged on work with meters 1 Are competent and qualified in accordance with national regulations see ISSA Guideline for Assessing the Competence of Electrically Skilled Persons 2 Have read and understo...

Page 8: ...for the screws and the metallic part of a screw driver has to be insulated The meters must be held securely during installation They can cause injuries if dropped Meters which have fallen must not be installed even if no damage is apparent but must be returned for testing to the service and repair department responsible or the manufacturer Internal damage can result in functional disorders or shor...

Page 9: ...onal errors in the meters even though the meters meet all applicable standards and regulations Restrictions for meters with firmware versions M25 Please follow the required test times for the meter constant or dial test mentioned in section 7 1 2 At switching on or off the load between 0 5A and 1A regularly every 20 minutes an additional error of about 0 1 can occur The deviation can be higher if ...

Page 10: ...e uses anti tampering e g disconnection in case of tampering with magnets load limitation fuse control remote disconnect e g in case of change of tenant prepayment The status of the supply control switch is displayed on the meter but the supply control switch is controlled by the communication module If you need detailed information on the functionality of your supply control switch please consult...

Page 11: ...ccuracy classes A and B EN50470 3 Reactive energy measurement accuracy Class 2 IEC62053 23 Correct measurement even with only one or two phases for ZFF100 meters the correct measurement is only granted with missing phases L1 or L3 since L2 is the internal reference point which must always be present Wide range measurement from starting current to maximum current Serial interface with optical input...

Page 12: ...ass 1 IEC B MID 10 10 ZMF Class 2 IEC A MID B Meter with communication interface and supply control switch e Rates 1 rate 2 rates e d Multi rate up to 6 rates t F Measured Quantities Active energy Active and reactive energy A C Anti tampering No tamper detection F Tamper detection Version s2 Series 2 s2 B The e for the 1 rate version can be skipped in some versions The communication module is not ...

Page 13: ...eter electronics is taken from the three phase system A voltage monitor guarantees a safety data storage in the event of a mains voltage failure and a correct start up after the return of the voltage A non volatile memory EEPROM contains the parameter set of the meter and secures the stored measurements against loss due to power failure 2 6 2 Signal Generation The three measuring elements DFS Dire...

Page 14: ...ister In firmware version M29 the measurement channels 1 to 6 have 6 rated registers and 1 total each channels 7 and 8 have 4 rated registers and 1 total each channels 9 and 10 have only 1 total register 54 registers are therefore available in total In firmware version M27 the measurement channels 1 to 8 have 4 rated registers and 1 total each channel 9 and 10 have only 1 total register 34 registe...

Page 15: ...asured quantity A therefore only includes the positive values A1 and A3 in example 1 measured quantity A only the negative values A2 in example 1 provided any are present In case of a connection error the meter measures correctly the real energy consumption It also measures a real export in the correct way For active energy import A only positive magnitudes of AL1 AL2 AL3 are counted Negative magn...

Page 16: ... 4kWh 4 kWh 2nd hour 2 kWh 5 kWh 3 kWh 10 kWh 14 kWh 3rd hour 2 kWh 5 kWh 3 kWh 6 kWh 20 kWh L1 L2 L3 Sum Cum sum 10 kWh 0 kWh 10 kWh 20 kWh 1st hour 2 kWh 5 kWh 3 kWh 10 kWh 10 kWh 2nd hour 2 kWh 5 kWh 3 kWh 10 kWh 20 kWh 3rd hour 2 kWh 5 kWh 3 kWh 10 kWh 30 kWh L1 L2 L3 Sum Cum sum 30 kWh Fig 1 4 Example absolute value summation active energy left combined sum vectorial always positive right com...

Page 17: ...l description The reactive energy Rc Ri is allocated to the 4 quadrants as follows R kWh kWh R Ri Rc Rc Ri A Import Export A kvarh kvarh kvarh kvarh Quadrant II Quadrant I Quadrant IV Quadrant III Fig 1 6 4 quadrant measurement only inZxF100Cx meters The reactive energies of the individual phases can be allocated to the 4 quadrants in the same way Further measurement quantities Further samples 4 q...

Page 18: ...arh Remark 1 by vector Ferraris mode Remark 2 by signal values magnitude summation Remark 3 always positive registration anti tampering measure Sum vectorial sum of ALi or RLi L1 L2 L3 magnitude sum More configuration possibilities can be found in the functional description 2 7 Instantaneous Values Instantaneous values are updated every second The following instantaneous values are available Measu...

Page 19: ...antaneous U1 U2 angle 2 30 for angles between U U Instantaneous U1 U3 angle 2 3 30 for angles between U U Instantaneous U2 U3 angle 2 30 for angles between U U 1 Depending on meter configuration from FW version M27 onwards 2 From FW version M29 onwards 3 Not applicable to ZFF 3 phase 3 wire meters If no value is available can be shown e g if in no load or value below start value 2 8 Anti Tampering...

Page 20: ...a specified time others The supply control switch can either be controlled via the communication module or manually with the supply control switch button on the meter s terminal cover if parameterised accordingly see also section 5 1 2 Supply Control Switch Button 2 10 Software Tools Landis Gyr meters are provided with optimum support by suitable software tools during all phases of their life cycl...

Page 21: ...r covered mounting 3 LCD 4 Display button 5 Screw with sealing point manufacturer or verification seal 6 Optical interface 7 Pulse output LED active energy red 8 Pulse output LED reactive energy red 9 Communication module compartment 10 Screw with sealing point manufacturer or utility seal 11 Terminal cover 12 Supply control switch button 13 Screw with sealing point utility seal A terminal block w...

Page 22: ...gnation 5 Active rate 6 Connection diagram The display button and the display are fully described in section 5 3 3 Connection Diagrams examples Where to find relevant diagrams The diagrams relevant for the installation are shown on the meter s faceplate or specified otherwise e g inserted in the terminal cover ZMF100AC CC ZMF100AB CB N N Fig 3 3 Connection diagram ZMF100xC left M Connection and ZM...

Page 23: ...minal cover see Fig 3 6 Fig 3 5 Meter dimensions version with short terminal cover Fig 3 6 Meter dimensions version with 60 mm terminal cover The meter with extended terminal cover offers increased safety since the phase connecting wires are protected under the terminal cover The suspension triangles are identical in both terminal covers They comply with DIN standards 173 84 72 140 176 203 173 84 ...

Page 24: ... standard terminal cover right with extended terminal cover Terminals are available with an opening diameter of 8 5 mm and 9 5 mm Terminals with opening diameter of 8 5 mm and 9 5 mm have the same position on the terminal block Fig 3 8 Terminal layout and dimensions 150 162 180 203 150 203 162 180 19 15 4 13 25 40 13 16 13 13 16 16 16 ...

Page 25: ... as follows on the meter board or similar device provided for this purpose see also section 3 4 Dimensions 1 Find the correct position for the meter Ensure there are no wires underneath the holes to be drilled 2 Define the desired form of fixing open or covered meter mounting 3 Ensure with a phase tester or universal measuring instrument that the connecting wires are not live 150 mm 180 mm for ope...

Page 26: ...quipped with a thermal and or short circuit protection device it needs to be protected with an external fuse or overload switch For ZxF100xC meters As the meter has no internal overcurrent protection and no method of disconnection from the mains this must be provided by the end installation Connecting the phase connection lines 1 Shorten the phase connecting wires to the required length and then s...

Page 27: ...ire is visible above the terminal edge Do not withdraw connecting wires with closed terminals Never withdraw connecting wires with the terminal closed since this could damage the terminal 4 3 Checking the Connections Before putting the meter into operation check and correct if necessary the following points to ensure a correct connection 1 Has the correct meter identification number been installed...

Page 28: ...er Remove main fuses before disconnecting The connecting wires at the place of installation must not be live when removing the meter Touching live parts is dangerous to life The corresponding main fuses should be removed and kept in a safe place until work is completed so that they cannot be replaced by anyone unnoticed For ZxF100xB Do not use the supply control switch as a main switch for disconn...

Page 29: ...5 Data Readout 5 1 1 Display Button The display button is located on the front cover on the right of the LCD Display button Fig 5 1 Display button By pressing the display button the display mode or the displayed value can be changed see section 5 2 4 Display Definitions 5 1 2 Supply Control Switch Button The supply control switch button option is located on the terminal cover Disconnector button F...

Page 30: ...ersed 9 Tamper alert indicator 10 Index field five digits with 7 8 or 11 segments 11 Disconnect icon 12 Media icons water heating gas electricity 5 2 2 Explanation of LCD Elements For the purpose of this document flashing LCD segments will be shown in grey colour Up to 8 digit values can be displayed in the value field The 7 segment digits are able to display numeric data or limited alpha numeric ...

Page 31: ...ection but negative reactive energy direction of individual phases arrow Q flashes only in three phase four wire circuit only with magnitude summation Q Q negative reactive energy direction but positive reactive energy direction of individual phases arrow Q flashes only in three phase four wire circuit only with magnitude summation Indicates in which quadrant the present measurement is made Q P 1s...

Page 32: ...ch status can be in the installed module and the display on the LCD can be disabled This icon is switched on when the meter has detected the parameterised tamper event either terminal cover supply control switch or strong magnetic field L 1 L 2 L 3 The phase voltage indications are switched on if the respective phase voltages are present It can be selected by parameterisation whether all the phase...

Page 33: ...o the information source concerned e g active power reactive power apparent power power factor current or voltage D Defines types or the result of the processing of physical quantities according to various algorithms The algorithms can deliver energy and demand quantities as well as other physical quantities E Defines the rates in use For abstract data or for measurement results without rates this...

Page 34: ...reactive energy import P Q L1 L 2 L 3 k arh Active energy import rate 1 P Q L 1 L 2 L3 k h Active energy export rate 2 P Q L1 L 2 L 3 k h Line voltage L1 P Q L1 L 2 L 3 V Total power factor P Q L1 L 2 L 3 Mains frequency P Q L 1 L 2 L3 Status flag P Q L1 L 2 L 3 Phase fail counter L2 P Q L1 L 2 L 3 Manufacturer identification number P Q L1 L 2 L 3 Line current L3 P Q L1 L 2 L 3 A Total active powe...

Page 35: ...e enabled disabled for registers Energy register displays can be defined with an integer part of 6 digits in exceptional cases 5 and with 0 1 2 or 3 decimal places Max 6 significant digits left of the decimal point are allowed Max 8 digits including decimal places are available Only 6 integer digits are allowed for meters according to MID Active rate indication can be enabled or disabled Flashing ...

Page 36: ...rmation to assist the installer during installation or during subsequent testing of the network status The service display may also include data which can give information about the state of the meter during work in the field or in the test facility The service display may be accessed when the meter is first powered up on a long press more than 5 seconds of the display button in the main display o...

Page 37: ...gisters current instantaneous demand etc After the last display in the auto scroll list it starts again If the number of displays in the auto scroll list is set to 1 auto scroll is switched off and the first display of the recall list is displayed continuously The recall list of the main display is accessed by a short press less than 5 seconds of the display button while the auto scroll list is ru...

Page 38: ... Display Check During the display check the first test item shows the display with all segments switched on Especially the index and value fields should be checked for missing segments The second display test item shows the display with all segments switched off P P Q Q L1 L 2 L 3 V k GJ MJ m3 A arh Third display test item The display check may also be configured to flash the display on and off at...

Page 39: ...entation The following characters can be used in text messages Character LCD Character LCD Character LCD SPACE A N minus B O _ underscore C P 0 D Q 1 E R 2 F S 3 G T 4 H U 5 I V 6 J W 7 K X 8 L Y 9 M Z Display variations Some characters might be displayed differently depending on module and meter version Characters which cannot be represented with the 7 segment display will be replaced by an under...

Page 40: ... factor phase L3 4 wire ZMF1xx meters only 13 7 Power Factor Phase Summation 14 7 Mains frequency C 1 0 ID1 1 Meter ID 8 characters 0 0 Customer identification 16 character string Readout 0 0 1 ID1 2 Customer ID_1 characters 1 8 0 0 2 ID1 3 Customer ID_2 characters 9 16 C 1 1 ID1 4 Manufacturing ID 8 characters 1 8 0 Total active energy import 1 8 X Active energy import rate X X 1 6 2 8 0 Total ac...

Page 41: ...e Power Ph L2 kW 4 wire ZMF1xx meters only unsigned M26 75 7 Active Power Ph L3 kW 4 wire ZMF1xx meters only unsigned M26 21 7 Active import power phase L1 4 wire ZMF1xx meters only 41 7 Active import power phase L2 4 wire ZMF1xx meters only 61 7 Active import power phase L3 4 wire ZMF1xx meters only 22 7 Active export power phase L1 4 wire ZMF1xx meters only 42 7 Active export power phase L2 4 wi...

Page 42: ...rrent Sum of I1 I2 I3 4 wire ZMF1xx meters only M29 81 7 40 Instantaneous U1 I1 angle M29 81 7 51 Instantaneous U2 I2 angle 4 wire ZMF1xx meters only M29 81 7 62 Instantaneous U3 I3 angle M29 81 7 10 Instantaneous U1 U2 angle M29 81 7 20 Instantaneous U1 U3 angle 4 wire ZMF1xx meters only M29 81 7 21 Instantaneous U2 U3 angle M29 4 Energy efficiency items see section 5 2 11 M23 Module data 1 12 va...

Page 43: ... like a trip recorder in a car During power outage registers St1 and St2 are reset These both registers start after recover of power with the values of the energy registers of import or export energy St1 import value register 1 8 0 St2 export value register 2 8 0 24 hour and 1 week consumption registers These registers show the energy consumed during the last period of 1 week 24 h register period ...

Page 44: ... list With this communication channel firmware can be downloaded to the module Additionally an external user can send commands to the module and upload data from the module via the optical interface All communication is half duplex i e data can either be transmitted or received at any point in time If the module communicates with the optical interface the meter will not accept sign ons from either...

Page 45: ...start and end item are configurable during production This can be used for fast read out for frequently required values 5 5 2 Readout Configuration The readout items their order in the list along with the number of decimal places for the registers are specified in the configuration The register sizes can have up to 6 integer digits and up to 3 decimal places This is independent on the display conf...

Page 46: ... ACK 0Z0C R L F Acknowledgement Z Transmission rate STX F F 00 C R L F Start of text Error message readout flag C 1 1 0000000074892473 C R L F Meter identification number 1 1 8 0 000065 3 kWh C R L F Total active energy import 2 8 0 000003 5 kWh C R L F Total active energy export 1 8 1 000021 5 kWh C R L F Active energy import rate 1 1 8 2 00043 8 kWh C R L F Active energy import rate 2 2 8 1 0000...

Page 47: ... of the meter For FW versions prior to M23 the meters react only if the request contains no address If the meter is connected to a communication bus with several meters the communication request must be started with an address Otherwise a communication conflict between the meters will occur 5 6 Password Lock out The meter can be configured to lock out the optical interface for a period of up to 25...

Page 48: ...ved and sent to the responsible Landis Gyr service centre according to section 6 3 Repairing Meters 6 2 Error Codes There are two kinds of errors persistent and transient errors Transient error codes are automatically reset at the next readout The errors can also be cleared either using the formatted write command C150 or by power cycling the meter Persistent error codes cannot be reset in the fie...

Page 49: ...eries 1 meters can be found in the functional description D000028645 The allocation of the defined errors to the individual bits of the error register and the error code of the single errors is as follows Byte Bit Valency Error code Error code description 1 1 00 00 00 01 Insufficient time to complete power failure 1 2 00 00 00 02 More than 32 consecutive attempts to communicate with or initialise ...

Page 50: ...rors cannot be cleared using the formatted write command C150 or by power cycling the meter Contact a Landis Gyr Service Centre for support 6 3 Repairing Meters The following procedure should be adopted if a meter repair is necessary 1 If installed remove the meter see section 4 5 and fit a substitute meter 2 Describe the error found as exactly as possible and state the name and telephone number o...

Page 51: ...ble Meter tests should be performed at periodic intervals according to the valid national regulations either on all meters or on specific random samples For this purpose the meters must be removed as described in section 4 5 Disconnecting the Meter and replaced by a substitute meter for the duration of the test 7 1 1 Higher Register Resolution The meter features a service or certification display ...

Page 52: ... P cos 1 1 P 1 3 P 0 5 0 2 42 s 3 min 3 min 3 min 12 min 11 min 0 5 20 s 30 s 27 s 30 s 2 min 2 min 1 20 s 20 s 20 s 20 s 30 s 30 s 2 20 s 20 s 20 s 20 s 20 s 20 s For meters with firmware version M25 If the so called register test test of the meter constant or the gear transmission error is carried out not at a constant load point but with a constant injected amount of energy a test time of 15 mi...

Page 53: ...onnection Procedure 1 Connect the meter to the terminals of the testing device as shown in the meter connection diagram and according to the usual testing methods Remove the access lock sliding piece if present 2 To connect the test voltage use a connecting cable with a contact pin of 2 5 mm diameter and 40 mm length 1 mm Insert this pin in the opening provided on the front of the terminal block r...

Page 54: ... MID meters of the reference current Iref e g 10 mA with Ib Iref 10 A and the voltage Un three phase in each case The meter must remain in no load L1 L 2 L 3 k h 2 Increase the load current to 0 5 Ib for MID to 0 5 Iref i e 50 mA with Ib Iref 10 A The energy direction arrow must appear within 10 seconds and both no load indications must disappear The optical test output for active energy must star...

Page 55: ...ental certificate ISO 14001 the components used in meters are largely separable and can therefore be taken to the relevant disposal or recycling point Disposal and environmental protection regulations For the disposal of meters observe the local disposal and environmental protection regulations in effect without fail Components Disposal Printed circuit boards Electronic waste disposal according to...

Page 56: ...Contact Landis Gyr AG Theilerstrasse 1 CH 6301 Zug Switzerland Phone 41 41 935 6000 www landisgyr com ...

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