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LANCOM Installation Guide – LANCOM Service & Support

EN

LANCOM Service & Support

You have chosen a LANCOM product with highest reliability. If you still 
encounter a problem, you are in best hands! The most important informa-
tion regarding our Service and Support is summarized below, just in case.

LANCOM Support

Installation Guide / Quick Reference Guide

If you encounter any problems when installing or operating your product, 
the included installation guide resp. quick reference guide may help you in 
many cases.

Support from reseller or distributor

You can contact your reseller or distributor for support:

www.lancom-systems.com/how-to-buy/

Online Support

The LANCOM Knowledge Base, with more than 2,500 articles, is always 
available via our website:

www.lancom-systems.com/knowledgebase/

If you have further questions please send us your query via our portal:

www.lancom-systems.com/service-support/

Online support is free of charge at LANCOM. Our experts will respond as 
quickly as possible.

Firmware

The latest firmwares and documentation for all Switch products can be 
downloaded free of charge from the download section on our website:

www.lancom-systems.com/downloads/

Summary of Contents for GS-2326+

Page 1: ...LANCOM Switches Installation Guide...

Page 2: ...LANCOM Systems LCOS LANcommunity and Hyper Integration are registered trademarks All other names or descriptions used may be trademarks or registered trademarks of their owners This document contains...

Page 3: ...offer enhanced security and management functions In addition they have networking features to support common applications of data voice security and wireless networking Switch architecture The switch...

Page 4: ...a LANCOM Management Cloud LMC a web based GUI or CLI Command Line Interface via SSH or Telnet For outband management these switches either provide a front sided RJ45 console port or a serial port at t...

Page 5: ...from the LANCOM website www lancom systems com Any warranty and liability claims against LANCOM Systems are excluded following any usage other than the intended use described below Environment LANCOM...

Page 6: ...led during thunderstorms and should be disconnected from the power supply during thunderstorms A In emergency situations e g in the case of damage ingress of liquids or objects for example through the...

Page 7: ...d the device repaired without authorization Any device with a case that has been opened is excluded from the warranty A Notes on the individual interfaces switches and displays on your device are avai...

Page 8: ...Be able to maintain the temperature of the switch within the limits listed in the Hardware Quick Reference Guide A Have the switch accessible for installing cabling and maintaining the devices A Allo...

Page 9: ...recommended for 100BASE TX and Category 5e or 6 with maximum length of 100 meters is recommended for 1000BASE T A Protection from radio frequency interference emissions A Electrical surge suppression...

Page 10: ...d mounting brackets for 19 cabinets If necessary fix the rubber pads to the underside of the device to prevent any scratching to other equipment 5 Ensure that the device has sufficient ventilation to...

Page 11: ...wer to the device by means of the IEC power cable and or an external power supply unit model dependent A Ready for operation After a brief self test the power or system LED lights up continuously Gree...

Page 12: ...ur computer A Via a graphical user interface in a browser LANCOM Management Cloud LMC This configuration option only for managed switches is only available if you have network access and both your dev...

Page 13: ...y LANCOM switch The current IP address of the LANCOM switch after being switched on depends on the network constellation A a Networks with DHCP server In its factory settings the LANCOM switch is set...

Page 14: ...gement Cloud by serial number and Cloud PIN A Integration into the LANCOM Management Cloud by activation code Integration into the LMC by serial number and Cloud PIN If you have purchased a LANCOM swi...

Page 15: ...ly contacts the LMC for 24 hours after startup boot reset to successfully conclude the pairing After these 24 hours you can restart this period by a reset or use the following method with activation c...

Page 16: ...activation code In the LANCOM Management Cloud open the Devices view and click Add new device In the following window click the link No serial number and PIN available Create an activation code by fol...

Page 17: ...d icon in the menu bar In the dialog window that opens enter the activation code that you generated previously and click the button OK 4 If you copied an activation code to the Clipboard it is automat...

Page 18: ...4 00 User name admin password empty Command Line Interface via serial connection If you do not know the IP address of the managed switch you can use the command line interface via a serial connection...

Page 19: ...ay help you in many cases Support from reseller or distributor You can contact your reseller or distributor for support www lancom systems com how to buy Online Support The LANCOM Knowledge Base with...

Page 20: ...years for all LANCOM routers gateways WLAN controllers access points and R S Unified Firewalls A 5 years for all LANCOM managed switches Within the EU To apply for warranty you need an RMA number Ret...

Page 21: ...according to your needs Little money provides best protection for your investment Warranty extensions for additional safeguarding for your devices www lancom systems com warranty options Individual s...

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