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appropriate type of AC Adapter designed for the 
2020e and 2020i meters.  LaMotte offers the AC 
adapter as an optional accessory, code number 
1754.

If there is any visible damage to the battery 
connector, contact LaMotte Technical Services 
for a Return Authorization Number and to make 
arrangements to have your meter repaired.  Any 
un-authorized alterations to the meter will void the 
warranty. 

Calibration

See pages 32 and 33 for calibration instructions.  
The 2020e and 2020i are capable of one point 
calibrations.  For greatest accuracy, blank the 
meter first, using an appropriate 0.00NTU blank 
standard.  The blank reading does not count as 
a calibration point.  It is a reference standard for 
improved low level detection and calibration.  After 
blanking the meter, select one standard solution 
to calibrate the meter to.  This can be a 1.0, 10, 
100 or other formazin solution.  Remember, the 
meter is only capable of a one point calibration.  
Calibrate to 1.0NTU if samples are expected to be 
1.0NTU or less.  Calibrate to 10.0NTU if samples 
are expected to be greater than 1.0NTU. 

Err 1 Message

Low Battery.  See “Power Problems” above.

Err 2 Message

An attempt was made to calibrate the meter 
outside of the allowable range.  The 2020 meters 
will not allow the user to recalibrate when the initial 
reading of the standard solution deviates greater 
than 50% of the standard concentration.  A reading 
of 0.49NTU is too low for a 1.0NTU standard and 
calibration up to 1.0NTU will not be possible.  This 
may occur if the standard solutions are out of 
specification or if there was a problem blanking the 
meter prior to calibration. 

Check to make sure that the standard solution 
is appropriate for use with the 2020e or 2020i.  
LaMotte Company makes the standard solutions 
specifically for the 2020e and different standards 
that are specific for the 2020i.  Turbidity standard 
solutions can not be interchanged.  Confirm by 
matching the code numbers on the bottles to the 
2020 manual.  Formazin standards may be used, if 
prepared accurately and used while fresh. 

If the standards are within their shelf life, try 
resetting the meter to factory calibration.  See 
“Negative Results” above, or page 22 of the 2020 
instruction manual for instructions on how to reset 
your meter to factory calibration. 

Err 3 Message

An attempt was made to calibrate the meter with 
a zero sample.  Only use the blank 0.00NTU 
standard to set a blank reading, then calibrate to 
LaMotte standard solutions.

Err 4 Message

Processing Error.  See “Unstable Readings” above. 

Err 5 Message

No blank reading.  The meter has never been 
blanked.  Must blank meter using 0.00NTU blank 
standard solution.

Err 6 Message

The meter must be re-blanked and the sample re-
scanned.

Err 7 Message

Call LaMotte Technical Service at 1-800-344-3100. 

Low Battery

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