34
15. REPAIRS
Should it be necessary to return the meter for repair or servicing,
pack the meter carefully in a suitable container with adequate packing
material. A return authorization number must be obtained from LaMotte
Company by calling 800-344-3100 (US only) or 410-778-3100, faxing
410-778-6394, or emailing [email protected]. Often a problem can be
resolved over the phone or by email. If a return of the meter is necessary,
attach a letter with the return authorization number, meter serial number,
a brief description of problem and contact information including phone
and FAX numbers to the shipping carton. This information will enable
the service department to make the required repairs more e
ffi
ciently.
