10
Problem
Possible cause
Solution
The coffee tastes too weak.
Not enough ground coffee is
being used.
Add more coffee to the permanent
or paper filter.
Coffee is overflowing from the
paper filter or filter basket.
There is too much water in the
water tank.
Use the carafe to measure the
amount of water you are putting
into the water tank.
Do not exceed the ‘1¼L /10 cup
MAX’ mark.
The filter basket is overflowing or
the coffee is brewing too slowly.
There is too much coffee in the
filter.
Use less ground coffee in the filter.
The coffee may be ground too
finely. The coffee maker may need
cleaning. The paper filter may not
be in the correct position.
The coffee is not brewing or the
coffee maker will not turn on.
The carafe is not on the hot plate.
The water tank is empty. The coffee
maker is not plugged in.
Check the carafe is on the hot
plate, and the pourer is lined up
with the hole in the carafe lid.
Check the water tank is filled and
the coffee maker is plugged in.
The coffee maker is taking a long
time to brew.
The coffee maker may need
cleaning.
See ‘Care and cleaning’, the coffee
maker may need descaling.
HINTS AND TIPS
• To avoid the coffee maker overflowing, use less ground coffee when brewing decaf or
flavoured coffee.
• Ground coffee does not stay fresh for as long as coffee beans. If you are using ground
coffee, watch expiry dates and buy in small amounts.
• If you are grinding coffee beans, set your grinder to a fine/medium grind, and try to
use the ground coffee within a week of grinding.
• Use approximately 7.5 grams of ground coffee for each cup (125ml); or one level
measuring spoon.
• Very finely ground coffee may cause the filter basket to overflow.
• Ensure you regularly clean the Gravity Filter Coffee Maker, see ‘Care and Cleaning’.
• If using paper filters, we recommend using size 4.
TROUBLESHOOTING
The following are some common problems that can occur when using the Lakeland
Gravity Filter Coffee Maker. Please review the problems, their possible cause and any
corrective action that should be taken.
