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http://www.lakeshore.com/products/ac-resistance-bridges/model-372/
Model 372 Quick Start Guide
4. If you are not able to connect, make sure you have the correct COM port selected. You can do this by checking
Device Manager:
If you are unable to see the Model 372 in this view, you may need to install the USB driver that can be found on
the Lake Shore Software web page.