Dake Corporation
1809 Industrial Park Dr
Grand Haven, MI 49414
Part# VDL-18
3
REV#082020
DAKE Standard Limited Warranty
Finished Machines
Dake warrants to the original purchaser the finished machine manufactured or distributed by it to be
free from defects in material and workmanship under normal use and service within 1 year (12
months) from the delivery date to the end user.
Parts
Dake warrants to the original purchaser the component part manufactured or distributed by it to be
free from defects in material and workmanship under normal use and service within 30 days from the
delivery date to the end user.
The standard limited warranty includes the replacement of the defective component part at no cost to
the end user.
Sale of Service (Repairs)
Dake warrants to the original purchaser the component part repaired by Dake Corporation at the
manufacturing facility to be free from defects in material and workmanship under normal use and
service within 90 days from the return date to the end user, as it pertains to the repair work
completed. The standard limited warranty includes repair of the defective component part, at no cost
to the end user.
Warranty Process
Subject to the conditions hereinafter set forth, the manufacturer will repair or replace any portion of
the product that proves defective in materials or workmanship. The manufacturer retains the sole right
and option, after inspection, to determine whether to repair or replace defective equipment, parts or
components. The manufacturer will assume ownership of any defective parts replaced under this
warranty.
All requested warranty claims must be communicated to the distributor or representative responsible
for the sale. Once communication has been initiated, Dake Customer Service must be contacted for
approval:
Phone: (800) 937-3253
When contacting Dake, please have the following information readily available:
- Model #
- Serial #
- Sales Order #
Purchasers who notify Dake within the warranty period will be issued a Case number and/or a Return
Material Authorization (RMA) number. If the item is to be returned per Dake’s request, the RMA
number must be clearly written on the exterior packaging. Any item shipped to Dake without an RMA
will not be processed.
