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USB Power Failure

If you connect hard drive(s) to the LaPlug that experience a USB failure, the LED will blink red, all connected
USB devices will become inaccessible, and you will receive an error on the Dashboard. USB failures could be the
result of a defective USB device or USB cable, or insufficient power being supplied to the USB device.
To resolve the issue, unplug the last-connected USB device. Next:

Launch the Dashboard (see 

Dashboard - Accessing

).

1.

You will see this screen:

2.

LaPlug User Manual 

 LaCie 

 20

Summary of Contents for LaPlug

Page 1: ...AL CLICK HERE TO ACCESS UP TO DATE ONLINE VERSION of this document for the most recent content as well as for features such as expandable illustrations easier navigation and search capability LaPlug User Manual LaCie 1 ...

Page 2: ...n of Windows XP Windows Vista Windows 7 Mac OS X 10 5 10 6 Linux 2 6 Minimum free disk space 600MB recommended Ethernet switch or router Wi Fi access point for wireless connection Web browsers Internet Explorer 7 0 Firefox 3 0 Safari 3 0 or Chrome 2 0 or higher USB external hard disk or USB key Important info Please save your packaging In the event that the drive should need to be repaired or serv...

Page 3: ...IVES Front View USB 2 0 device USB key external hard drive printer etc 1 Rear View Power button 1 Power supply 2 Gigabit Ethernet 3 USB 2 0 devices USB key external hard drive printer etc 4 LaPlug User Manual LaCie 3 ...

Page 4: ... Solid blue Product is idle Slow blinking blue Product is starting up Solid red System is shutting down Slow blinking red USB power failure see Installation Firmware upgrade failure Slow blinking blue and red WiFi enabled but not connected to a network Fast blinking blue and red Firmware upgrade in process LaPlug User Manual LaCie 4 ...

Page 5: ...s When the light becomes steady blue the product is ready to use Turn the product off Press and hold the power button until the light slowly flashes blue The product will then Stop file transfers Unmount volumes Shut down Restore Default Configuration See Update Product Software Note Another way to turn the product on or off is to use the Dashboard see Administer the LaPlug LaPlug User Manual LaCi...

Page 6: ...e on to Access USB Devices or Administer the LaPlug Important info Even if you intend to connect to the LaPlug using Wi Fi you must first connect it to your network via the Ethernet cable in order to configure the wireless connection 1 CONNECT THE ETHERNET CABLE Connect the Ethernet cable to the Ethernet port on the back of the product 1 Connect the other end of the Ethernet cable into an availabl...

Page 7: ...nd to the product 1 Push the power button until the front LED turns blue Release the button and the LED will flash blue Then the 2 product will boot which may take up to two minutes When the light becomes steady blue the product is ready to use LaPlug User Manual LaCie 7 ...

Page 8: ...r may result in damage to your drive and will void your warranty 3 CONNECT USB DEVICES Connect USB storage devices to the LaPlug s USB ports 1 Important info USB power failure If you connect hard drive s to the LaPlug that experience a USB failure the LED will blink red all connected USB devices will become inaccessible and you will receive an error on the Dashboard Simply remove the last connecte...

Page 9: ... that you ve downloaded and installed the latest version from the LaCie website Insert the CD ROM into your computer s CD ROM drive 1 Windows users the CD should appear in My Computer or Computer Mac users the CD should appear on 2 the Desktop Double click the CD icon then double click LaCie Network Assistant Setup Follow the Wizard to complete installation 3 Note After you finish installation mov...

Page 10: ...twork Assistant in Start Programs A Network Assistant icon will appear in the system 1 tray and LaCie Network Assistant will automatically detect your LaCie product on the network Right click on the icon in the system tray 2 Mac Users Select LaCie Network Assistant in your Applications folder A Network Assistant icon will appear in the 1 system tray and LaCie Network Assistant will automatically d...

Page 11: ...4 Username admin Password admin If you have changed the username password from the default admin admin see Administer the LaPlug enter your new credentials Transfer files normally between your computer and the USB device Mac users If the USB device does not 5 open in a Finder window simply navigate in the Finder to Network LaPlug disk name LaPlug User Manual LaCie 11 ...

Page 12: ...ase connect a USB device Make sure your device is connected and that it has been formatted Refer to your device s user manual for formatting procedure If you see the text Connect Manually instead of the USB device name click Connect Manually A Finder window Mac or Explorer window PC will open listing all the USB devices connected to your LaPlug LaPlug User Manual LaCie 12 ...

Page 13: ...imply navigate in the Finder to Network LaPlug disk name OPTION 2 Mac Users In your Finder navigate to Go Connect to Server 1 In the dialogue window that opens type one of the following 2 afp laplug local smb laplug local afp IP address smb IP address LaPlug User Manual LaCie 13 ...

Page 14: ...ine name or IP address and click Go Alternatively 1 from the Start menu click Run type Machine name or IP address and click OK Windows 7 and Vista Users In an explorer window address field type Machine name or IP address and hit enter 1 LaPlug User Manual LaCie 14 ...

Page 15: ...tically detect your LaCie product on the network Right click the icon in the system tray Windows or click the icon in the menu bar Mac and select 2 Configuration Window Select the LaPlug from the list of devices in the left hand column then click the Volumes tab 3 Double click the USB device you wish to access The USB device will open in a Finder window Mac or an 4 Explorer window Windows Transfer...

Page 16: ...owser Use LaCie Network Assistant Click on the LaCie Network Assistant icon in the system tray Windows users or menu bar Mac users and 1 select LaPlug Web Access The LaCie LaPlug login page will open in a new browser window or tab If your browser is not open LaCie 2 Network Assistant will open it for you In the login prompt enter your username and password case sensitive default is admin admin 3 C...

Page 17: ...http LaPlug Windows http LaPlug local Mac In the login prompt enter your username and password case sensitive default is admin admin 2 Click Log in 3 Technical note Find your device s IP address in the LaCie Network Assistant Configuration Window DASHBOARD HOME The welcome page contains links to helpful documents from the LaCie website and a list of the different pages that make up the Dashboard L...

Page 18: ... summary of the information contained in the page For full information navigate to the page itself To navigate to a page click the widget below its title or drag and drop a widget to the center of the window To minimize a widget click the X next to its title To expand a minimized widget drag its icon over an expanded widget or to an open widget space To rearrange widgets drag the minimized widget ...

Page 19: ...ion of free space for partitions Volume This column lists a button to unmount the disk or the name of the drive s partition Unmount To prevent file system corruption it s important to unmount a drive by clicking this button before unplugging it Size Indicates the drive s total capacity Used Space Indicates how much of the disk s capacity is in use Free Space Indicates how much of the disk s capaci...

Page 20: ... inaccessible and you will receive an error on the Dashboard USB failures could be the result of a defective USB device or USB cable or insufficient power being supplied to the USB device To resolve the issue unplug the last connected USB device Next Launch the Dashboard see Dashboard Accessing 1 You will see this screen 2 LaPlug User Manual LaCie 20 ...

Page 21: ...Click the Reload button You will see this screen 3 After a few seconds the blinking red LED will turn blue and the Dashboard Drives page will list any 4 connected USB devices LaPlug User Manual LaCie 21 ...

Page 22: ...hen it reboots it will default to DHCP mode and you will have to reset your static IP values To avoid this shut down the LaPlug using the power button see Introduction or from the Dashboard Dynamic DNS Remote Access Click the Enabled box then select a service and fill out the fields below This function allows you to use a third party Dynamic DNS service to create an easy to remember URL for access...

Page 23: ...rver acknowledges port forwarding is successful FTP Toggle this feature on off to allow your LaPlug to be accessible via File Transfer Protocol FTP See Access USB Devices for details After modifying any of the above settings click the Apply button LaPlug User Manual LaCie 23 ...

Page 24: ...e Ethernet cable After successfully connecting to a wireless network simply disconnect the Ethernet cable Available Networks Tab All detected wireless networks will be listed as well as their technical specifications To connect to a wireless network Click an SSID to select the network The Standard Settings tab will be displayed with connection details for 1 the selected network LaPlug User Manual ...

Page 25: ...WEP key or fill in the WEP PSK whichever is applicable 2 Click the Test Connection button If successful a green light will appear 3 Click the Apply button to make the connection 4 Unplug the Ethernet cable 5 LaPlug User Manual LaCie 25 ...

Page 26: ...is way by selecting in the Finder Network Workgroup LaPlug where Workgroup is the name of the Windows workgroup Services Media Servers This feature allows your LaPlug to act as a UPnP multimedia server Files stored on USB devices connected to the LaPlug will be available to play on UPnP enabled players such as cell phones computers and game consoles A master volume must be selected in Dashboard Dr...

Page 27: ...aPlug click the Refresh button The LaPlug will index the files and make them available to iTunes Date and Time Mode Your LaPlug can either sync date time with your PC or with a Network Time Protocol server Make your selection then click the calendar button to sync LaPlug User Manual LaCie 27 ...

Page 28: ... and USB devices using the Finder for Mac users or Explorer Window for Windows users Password Change the password used to access the Dashboard and USB devices Confirm Password Retype the password After you modify any of the above parameters click the Apply button LaPlug User Manual LaCie 28 ...

Page 29: ...s website to verify Follow these steps Make sure the LaPlug is connected and visible on your network 1 Make sure that your printer s drivers have been installed on the computer from which you want to print 2 Connect the printer s USB cable to the LaPlug and power on the printer 3 Windows users To simplify the process of discovering your printer on the network install Apple s Bonjour 4 Print Servic...

Page 30: ...Light Uncheck this box to turn off the front LED Configuration Tab See Update Product Software LaPlug User Manual LaCie 30 ...

Page 31: ...er than drag and drop SMB it is most effective for transferring large files The File Browser is composed of five parts The toolbar allows you to perform a range of functions such as changing the way files are displayed and 1 uploading files to streaming files and creating folders Folders shows the folder structure on the selected share 2 Details displays information on a selected file such as name...

Page 32: ...Music Click the play button in the Details panel TXT files Click the Edit button in the toolbar LaPlug User Manual LaCie 32 ...

Page 33: ...nload and stream many types of multimedia files such as mp3 For more information on the File Browser see Dashboard File Browser CREATING SHORTCUTS TO USB DEVICES Once you successfully set up your LaPlug and connect a USB device s you can create shortcuts so you can quickly access stored files You can do this by using your operating system or LaCie Network Assistant Create Shortcut Using LaCie Netw...

Page 34: ...matically when the computer detects it on the network Create Shortcut Using Operating System If you would like a shortcut to accessing USB devices follow this procedure Windows XP Vista and Windows 7 Users From an Explorer window in Windows XP select Tools Map Network Drive For Windows Vista and 1 Windows 7 open an Explorer window navigate to Computer and click Map Network Drive LaPlug User Manual...

Page 35: ... Mac Users Open a new Finder window On the left of the window navigate to Shared LaPlug device name If 1 prompted type in your username and password and click Connect Repeat step 1 for each device 2 To mount the device automatically each time you log on to you computer 3 From the Apple icon in the menu bar select System Preferences Accounts Login Items 1 LaPlug User Manual LaCie 35 ...

Page 36: ...e note that the devices 2 must be mounted in order to add them to the list When you log on to the Mac OS the device s will automatically mount on your desktop as long as you 3 haven t configured your Finder not to display connected servers on your desktop LaPlug User Manual LaCie 36 ...

Page 37: ...u must enable it in on the Dashboard Network LAN page To connect to the LaPlug via FTP locally on the LAN enter in your browser s or FTP client s address field ftp IP address Example ftp 192 168 10 149 Technical note Find your device s IP address in the LaCie Network Assistant Configuration Window OR ftp Example ftp ringo 4xtp23 LaPlug To login enter your Dashboard username and password By default...

Page 38: ...g is connected to your 1 home network as described in Installation Enable Media Servers on the Dashboard see Dashboard General Settings 2 Make sure that one of the attached USB devices has been assigned as the Master volume see Dashboard 3 Drives Now you will be able to play files located on USB devices connected to your LaPlug on any other 4 UPnP DLNA certified player adapter such as an XBox 360 ...

Page 39: ... volume see Dashboard 3 Drives In iTunes make sure Library sharing is enabled in Preferences Sharing Look for shared libraries 4 Access the shared playlist in iTunes 5 Technical note The iTunes Server Service supports the following file types mp3 wav aac pls and m3u Media Servers Windows Media Player Once configured Windows Media Player WMP can play files located on the LaPlug through the network ...

Page 40: ...Add select LaPlug if you haven t changed the machine name under the 5 Network section and click Include Folder WMP will begin indexing the media files Once completed they will appear in the WMP library 6 LaPlug User Manual LaCie 40 ...

Page 41: ... Restore and Genie Time Line A USB hard drive connected to the LaPlug can be set as a backup target for these software Note that you will achieve much better results with backup software if you connect the LaPlug to your network via Ethernet instead of Wi Fi LaPlug User Manual LaCie 41 ...

Page 42: ...uct software or resetting the product to factory conditions you must connect the LaPlug to your network using the Ethernet cable The reason for this is that your Wi Fi connection information is deleted during the update reset CHECK FOR NEW SOFTWARE Using the Dashboard Launch the Dashboard as described in Administer the LaPlug and navigate to the System page 1 Click the System tab then look under O...

Page 43: ... connect the USB key or hard drive to the LaPlug 2 Press and hold the power button for 10 seconds When the LED turns red release the power button 3 Before two seconds elapse push and immediately release the power button once again 4 After about two minutes the LaPlug will reboot automatically 5 Verify that the new software was installed by revisiting the Dashboard Support page or the LaCie 6 Netwo...

Page 44: ...machine name and other user generated settings It will not change the product software version or erase files saved to attached USB hard drives Launch the Dashboard as described in Administer the LaPlug and navigate to the System page 1 Click the System tab 2 Check the Restore default Configuration check box 3 Click the Apply button 4 Confirm in the popup window The LaPlug will reboot automaticall...

Page 45: ...count on lacie com register your product and fill out a support ticket Create an account here www lacie com us mystuff login htm logout rtn mystuff Note LaCie is dedicated to providing high quality products that enrich the lives of our customers To help LaCie offer the best customer support we encourage you to create an account and register your product at www lacie com us mystuff login htm logout...

Page 46: ...tion for details that the system has been powered on by pushing the power button until the LED blinks blue and that the outlet the power supply is connected to is powered on or has a sufficient supply of power Q Is the LED on the front of the device flickering for an inordinate period of time A If the LED is flickering or will not turn on the power supply may be defective Please contact your LaCie...

Page 47: ...gure WMP to find files on the USB device connected to the LaPlug Q Did you add the LaPlug share or file inside a share to the WMP library A See Media Servers Windows Media Player Certain files located on the LaPlug aren t recognized by WMP Problem with file type compatibility A WMP has certain file type restrictions Click here for a list Note that WMP is currently incompatible with the MKV format ...

Page 48: ...braries Some files stored on the LaPlug appear on my Xbox PS3 but some do not Problem with file type compatibility A Xbox and PS3 have certain file type restrictions Click here for the PS3 list and here for the Xbox list LaPlug User Manual LaCie 48 ...

Page 49: ...s in the manual and the actual user experience HEALTH AND SAFETY PRECAUTIONS Only qualified persons are authorized to carry out maintenance on this device Read this User Manual carefully and follow the correct procedure when setting up the device Do not open the casing or attempt to disassemble or modify it Never insert any metallic object into the casing to avoid any risk of electrical shock fire...

Page 50: ...akers Doing so may cause interference which will adversely affect the operation of the other products Do not place the LaCie product near sources of magnetic interference such as computer displays televisions or speakers Magnetic interference can affect the operation and stability of your LaCie product Never use excessive force on your LaCie product If you detect a problem consult the troubleshoot...

Page 51: ...he warranty period and include with each returned product i a copy of your original purchase invoice to verify your warranty ii a Return Material Authorization number iii your name address and telephone number iv a copy of the bill of sale bearing the appropriate LaCie serial numbers as proof of date of original retail purchase and v a description of the problem The customer must pay all transport...

Page 52: ...ur external hard disk for instance and a second copy either on your internal hard disk another external hard disk or some other form of removable storage media LaCie offers a complete line of CD and DVD drives If you would like more information on backup please refer to our website LACIE IS NOT RESPONSIBLE FOR SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR UND...

Page 53: ...ent product s shipment date you will be charged for the full value of a new comparable product LaCie can only provide this optional warranty in countries where there is a local LaCie office 1 CUSTOMER WARNING Please be sure to back up your data before returning your drive to LaCie for repair LaCie cannot under any circumstances guarantee the integrity of data remaining on a returned drive We make ...

Page 54: ... installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one of the following measures Reorient or relocate the receiving antenna 1 Increase the separation between the equipment and receiver 2 Connect the equipment into an outlet on a circ...

Page 55: ...Apple BSD GNU LGPL MIT OpenLDAP OpenSSL PHP Python and Creative Common It also includes free software the source code for which can be downloaded from the LaCie website www lacie com support 2007 2008 Thomas BERNARD 2006 Allan Saddi allan saddi com 2004 Jan Kneschke incremental 2001 2006 Patrick K O Brien and Contributors 2003 2009 Stuart Bishop stuart stuartbishop net 2006 Kirill Simonov 1996 200...

Page 56: ...06 95 EC Safety The product fulfills the standards and or documents below EN301489 1 v1 8 1 2008 04 EN301489 17 v2 1 1 2009 05 EN300328 v1 7 1 2006 10 EN 55022 2006 A1 2007 EN 61000 3 2 2006 EN 61000 3 3 2008 EN 55024 1998 A1 2001 A2 2003 EN61000 4 2 2008 ED 2 0 EN61000 4 3 2006 A1 2007 ED 3 0 EN61000 4 4 2004 ED 2 0 EN61000 4 5 2005 ED 2 0 EN61000 4 6 2008 ED 3 0 EN61000 4 8 2009 ED 2 0 EN61000 4...

Page 57: ...5 IPv4 or 2001 db8 1f70 999 de8 7648 6e8 IPv6 However when we launch a favorite browser to buy a new hard drive or send an email we do not type lengthy hard to remember numerical addresses Instead we use company names www lacie com or email addresses sales lacie com The domain names in these examples are lacie com or lacie com The server manages the tie between the IP address it requires for a net...

Page 58: ...ng emails Internet Provider Broadband Internet service is available with a cable modem provided by the local cable provider The cable modem is linked to the computer via an Ethernet cable IP Address Internet Protocol Each computer must have at least one unique identity to engage in a form of network communication The IP address has multiple layers that allow a computer to send and receive data whe...

Page 59: ...de the private network include a port number that mark them as acceptable NAT PMP converts good traffic into acceptable IP address within the system Netmask Also known as the subnetwork A subnet address is part of the IP address information generally placing a network geography onto one or more computers That is everyone with a certain subnet address is hosted or attached to a specific server A su...

Page 60: ...e configured on a system in order to properly configure static port forwarding TCP IP Transport Control Protocol Internet Protocol TCP is another layer of communication between the Internet and within companies or organizations the Intranet The TCP breaks down the information that is being sent then puts it back together on the receiving end The IP layer makes certain that the packets reach the co...

Page 61: ...four WEP Key IDs to extend the characters and strengthen security WPA Wi Fi Protected Access A slightly stronger wireless security protocol than WEP WPA2 Wi Fi Protected Access 2 Higher level of wireless security than WPA WPA PSK Wi Fi Protected Access Pre Shared Key A key or password that is shared between a wireless access point and the members of the WLAN In this case the PSK uses WPA encryptio...

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