LaCie d2 Quadra Enterprise Class
• D
esign
by
n
eil
P
oulton
Troubleshooting
User Manual
page 20
In the event that your LaCie d2 is not working correctly, please
refer to the table on the following page to identify the status of your
device. If you have gone through all of the points in the table and
your drive is still not working correctly, please see the FAQs that are
regularly published on our Web site –
www.lacie.com
. One of these
FAQs may provide an answer to your specific question. You can
also visit the drivers pages, where the most recent software updates
will be available.
If you need further assistance, please contact your LaCie reseller
or LaCie Technical Support (see section
4. Contacting Customer
Support
for details).
Manual Updates
LaCie is constantly striving to give you the most up-to-date,
comprehensive user manuals available on the market.
It is our goal to provide you with a friendly, easy-to-use format that
will help you quickly install and utilize the many functions of your
new device. If your manual does not reflect the configurations of the
product that you purchased, please check our Web site for the most
current version available.
www.lacie.com
3. Troubleshooting
3.1. LED Indicators
Front LED Color
d2 Quadra State
Solid blue
d2 Quadra is working properly
Blinking blue
d2 Quadra is starting up; also indicates normal drive activity
Dimming blue (5s)*
The d2 Quadra is in standby mode. If the power switch is set to “auto” the d2 Quadra will enter standby when your
computer is either off or in standby.
Solid red
The drive has failed; d2 Quadra not functional
Blinking blue/red
Temperature alert; allow the d2 to finish current processes and then shut it down. Make sure the ventilation holes on
the back of the d2 are not obstructed and that there is ample room for airflow around the unit. Allow the d2 to cool
before turning it back on.
Dimming red (5s)*
Temperature critical; system remains in standby mode until temperature reaches acceptable levels
Off
The d2 is not receiving power or system failure or electronic board failure; contact LaCie customer support
* LED dims for 5 seconds and then remains at a low intensity.
