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4.1.2. Disconnecting USB 2.0 Devices

USB 2.0 external devices feature "plug & play" connection. This means that your drive can be connected and disconnected
while the computer is running. To prevent failures, it is important you follow these steps when disconnecting your USB 2.0
device.

Windows Users

Important Note: 

Windows 98 SE Users:

If you have installed the 

Windows Storage Supplement Update

, you will

have to unmount the drive before disconnecting it or powering it down. If you have not installed the update, simply
disconnect the drive when it is not active. No unmounting is required.

1) From the 

System Tray

(located in the lower right-hand side of your screen), click on the 

Eject

icon

(a small green arrow over a hardware image).

2) A message will appear, detailing the devices that the 

Eject

icon controls, i.e. "Safely remove…" Click on this prompt.

3) You will then be given the following message: "Safe to Remove Hardware" (or similar). It is now safe to disconnect the
device.

Mac Users

You must unmount the hard drive system before disconnecting it or powering it down. Either:
• Drag the hard drive icon to the trash.
• Launch Silverlining Pro, highlight the hard drive and select “Unmount.”

The drive can now be disconnected.

Helpful Information

page 18

LaCie Mobile Hard Drive

User’s Manual - USB 2.0

Mac OS 9.x

Mac OS 10.x

Fig.4.1.4

Summary of Contents for 301286

Page 1: ...Register your product online for free technical support www lacie com register htm go directly to manual ...

Page 2: ...e 12 3 1 Formatting and Partitioning Your LaCie Hard Drive 13 3 1 1 Windows Users 13 3 1 2 Mac Users 15 4 Helpful Information 17 4 1 Advice for Optimizing USB 2 0 Connections 17 4 1 1 What Is USB 2 0 17 4 1 2 Disconnecting USB 2 0 Devices 18 4 1 3 Data Transfers 19 4 1 File System Formats 20 4 2 1 Windows Users 20 4 2 2 Mac Users 21 5 Troubleshooting 22 6 Contacting Customer Support 26 7 Warranty ...

Page 3: ... protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case ...

Page 4: ...by certify that this device is in compliance with both the EMC Directive 89 336 EEC and the Low Voltage Directive 73 23 EEC issued by the Commission of the European Community Compliance with these directives implies conformity to the following European Norms Class B EN60950 EN55022 EN50082 1 EN61000 3 2 With reference to the following conditions 73 23 EEC Low Voltage Directive 89 336 EEC EMC Direc...

Page 5: ...herwise there is an increased risk of electrical shock short circuiting or fire If you need to use the optional power supply sold separately only use that specific power supply Do not use the hard drive near other electrical appliances such as televisions radios or speakers Doing so may cause interference which will adversely affect the operation of the other products Do not place the drive near s...

Page 6: ...mall design 1 1 Minimum System Requirements System Requirements for USB 2 0 Windows 98 SE Windows 2000 Windows Me and Windows XP Mac OS 9 x Apple USB support 1 3 5 and greater and 10 x Hardware Requirements for USB 2 0 Computer with USB 2 0 or 1 1 interface Intel Pentium 233MHz compatible processor or greater Minimum 32MB RAM Tech Note To achieve USB 2 0 speeds your drive must be connected to a US...

Page 7: ...equipped with a standard bus powered USB port Some USB hubs or boards are not powered if your computer s USB hub or bus does not provide the necessary power to operate your drive use one of the optional power sharing cables to turn on your drive See section 2 2 Connecting the Optional Power Sharing Cables for instructions Windows 98 SE and Windows Me Users Mac OS 9 x Users Before following the res...

Page 8: ...e LaCie Storage Utilities CD ROM A Double click the Silverlining 98 folder B Double click the Silverlining98_Install EXE icon C Silverlining 98 will then initialize the install screen D The Welcome screen will appear Click Next E The Destination Location screen will appear To alter the location where the software is installed on your system click the Browse button If you do not want to change the ...

Page 9: ...ck on the Silverlining Software folder 3 Click on the Silverlining Installer icon Fig 2 1 4 The Silverlining Utilities screen appears Click on Continue 5 The Silverlining Read Me screen appears Read the following information and click on Continue 6 The License Agreement screen appears Click on Agree 7 The Installation screen appears Choose either Easy Install Custom Install or Uninstall from the p...

Page 10: ...on 4 1 Advice for Optimizing USB 2 0 Connections for important information on disconnecting USB 2 0 devices and ensuring optimum performance Tech Note To achieve USB 2 0 speeds your drive must be connected to a USB 2 0 host port If it is connected to a USB 1 1 port your drive will operate at USB 1 1 speeds For more details see 4 1 Advice for Optimizing USB 2 0 Connections Getting Connected page 9 ...

Page 11: ...ustomer Service for more information 2 2 1 PS2 Power Sharing Cable PS2 ports are generally used to connect a mouse and keyboard to a computer If you need to use this port as an additional power source you will still be able to use the ports for your mouse or keyboard The PS2 Power Sharing Cable has a PS2 port built into the end that connects to the PS2 port Connect the small end of the PS2 Power S...

Page 12: ...hat your FireWire bus does not supply the necessary power to operate your drive Attach the small end of the USB Power Sharing Cable to the back of your LaCie drive Attache the USB end of the USB Power Sharing Cable to an available USB port on your computer Getting Connected page 11 LaCie Mobile Hard Drive User s Manual USB 2 0 1 2 USB 1 1 Logo 1 2 ...

Page 13: ...if you want to use another file system you will need to re format the hard drive The following information will help you decide which file system format to use After you ve formatted the drive you will the opportunity to divide the hard drive into sections called Partitioning A partition is a section of the hard drive s storage capacity that is created to contain files and data For instance you co...

Page 14: ...ning a drive on a computer running Windows 2000 or Windows XP consists of two steps 1 installing a signature on the drive and 2 partitioning formatting the drive These steps will erase anything that is on the disk 1 Connect the drive to the computer via the USB 2 0 port 2 Right click My Computer and click Manage 3 From the Computer Management window select Disk Management located below the Storage...

Page 15: ...s a file system that is compatible with Windows 98 SE Windows Me Windows 2000 and Windows XP however it has limitations In Windows 2000 and Windows XP you will not be able to create a partition greater than 32GB NTFS NTFS is a newer file system that is compatible only with Windows NT Windows 2000 and Windows XP It has fewer limitations than FAT 32 and will enable a partition to be created that is ...

Page 16: ... desktop go to the Menu Bar and open Go 3 From the Go menu click on Applications 4 In the Applications menu open the Utilities folder and then double click Disc Utility from the Utilities folder 5 The Disc Utility window will open In the left side of the window will be a list of the available hard disk drives You should see a volume that represents your internal hard drive and one that reads LaCie...

Page 17: ... familiar experience to Macintosh users 9 In the Options section click the Install Mac OS 9 Disk Drivers box if you plan on sharing the drive between the Mac OS 9 x and Mac OS 10 x 10 Once you have finalized the volume format number of partitions size and options click OK The following message will appear Warning Saving the new volume will erase all existing volumes This can NOT be undone Are you ...

Page 18: ... to USB 1 1 transfer rates There are also different types of USB connections such as the mini cable and device end Make sure that you have the correct type of connection on computer Consult LaCie Customer Support or your LaCie reseller for more information USB 2 0 Host Bus Adapters and Performance To utilize the newly enhanced USB 2 0 performances your computer must be equipped with a USB 2 0 host...

Page 19: ...ve No unmounting is required 1 From the System Tray located in the lower right hand side of your screen click on the Eject icon a small green arrow over a hardware image 2 A message will appear detailing the devices that the Eject icon controls i e Safely remove Click on this prompt 3 You will then be given the following message Safe to Remove Hardware or similar It is now safe to disconnect the d...

Page 20: ...e is USB 2 0 certified Warning Do not connect USB 2 0 cables so that they form a ring of devices There is no need for terminators on USB 2 0 devices so the unused USB 2 0 connectors should be left empty 2 Check that the power supply and ground connection are seated properly 3 Disconnect your computer s USB 2 0 cable Wait 30 seconds Reconnect Tech Note Controller This is a component or an electroni...

Page 21: ...ting as well as the ability to mirror drives and RAID 5 capabilities The minimum supported volume size for NTFS is 10MB with a maximum of 2TB with no limit to file size Volumes created in NTFS can only be directly accessed not through shares by Windows NT Windows 2000 and XP without resorting to help from third party products Guidelines for Choosing FAT 32 Or NTFS Use FAT 32 if You want to access ...

Page 22: ...0X0 processor or you are creating a file structure that will be need to be used by Macs using Mac OS 8 0 or earlier HFS Mac OS Extended Mac OS Extended refers to the file system used by Mac OS 8 1 and later HFS represents an optimization of the older HFS file system by using hard disk space more efficiently Building off of HFS they increased the number of blocks from 65 536 to 4 29 billion With HF...

Page 23: ...ice If your manual does not reflect the configurations of the product that you purchased please check our Web site for the most current version available Troubleshooting page 22 LaCie Mobile Hard Drive User s Manual USB 2 0 The Issue The drive is not recognized Questions to Ask Is the drive s power on Does an icon for the drive appear on the computer Are all of the cables connected securely and co...

Page 24: ...to Start Control Panel Performance and Maintenance System Hardware tab Device Manager button USB Controller click on the plus sign next to the controller icon and you should see your device listed If you cannot see the device recheck the cables and try the other troubleshooting solutions listed here Consult LaCie Technical Support See section 6 Contacting Customer Support for more details Tech Not...

Page 25: ...g System Check section 1 1 Minimum System Requirements If the drive is configured as a removable drive under Windows 98SE or Windows Me the removable setting will need to be re checked each time that the drive is taken to a new system To do this go to the Device Manager and click on the Drives Settings tab When copying files or folders from Mac OS 10 x to a FAT 32 volume certain characters cannot ...

Page 26: ...her hub to a connector on the existing hub you can then plug in a new set of peripherals and so on up to a maximum of 127 You can use your USB 2 0 devices with USB 1 1 hubs but the peripherals will be limited to USB 1 1 performance levels As USB 2 0 is backwards compatible you will be able to connect USB 1 1 devices to USB 2 0 hubs howev er the USB 1 1 devices will still maintain their normal perf...

Page 27: ... checklist and you still can t get your LaCie drive to work properly contact us via the provided Web link Before contacting us make sure that you are in front of your computer and that you have the following information on hand Your LaCie drive s serial number Operating system Mac OS or Windows and version Computer brand and model Names of CD or DVD drives installed on your computer Amount of memo...

Page 28: ...ium Contact Us At http www lacie com be contact LaCie Finland Contact Us At http www lacie com fi contact LaCie Italy Contact Us At http www lacie com it contact LaCie Norway Contact Us At http www lacie com no contact LaCie Switzerland Contact Us At http www lacie com chfr contact LaCie Grand Export Contact Us At http www lacie com intl contact LaCie Canada English Contact Us At http www lacie co...

Page 29: ...of this device or for any of the problems caused as a result LaCie will not under any circumstances be liable for direct special or consequential damages such as but not limited to damage or loss of property or equipment loss of profits or revenues cost of replacement goods or expense or inconvenience caused by service interruptions Any loss corruption or destruction of data while using a LaCie dr...

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