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LaCie 2big Thunderbolt 2 User Manual

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Important info: If the RAID mode has not been changed, you can try the steps again. When following the
steps, make certain to choose CONFIRM as soon as the LED toggles to your preferred RAID mode.

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Summary of Contents for 2big Thunderbolt

Page 1: ...r Manual 1 LACIE 2BIG THUNDERBOLT 2 USER MANUAL CLICK HERE TO ACCESS AN UP TO DATE ONLINE VERSION of this document You will find the most recent content as well as expandable illustrations easier navi...

Page 2: ...ig also features a USB 3 0 port Transfer rates can reach up to 5Gb s when connected to a computer with a USB 3 0 port Since it is backwards compatible USB 3 0 gives you universal connectivity to any c...

Page 3: ...ndows LaCie Desktop Manager monitor hard drive health and configure email alerts LaCie Private Public protect data with AES 256 bit encryption MINIMUM SYSTEM REQUIREMENTS Your system must meet certain...

Page 4: ...LaCie 2big Thunderbolt 2 User Manual 4 VIEWS OF THE ENCLOSURE Front view LED and power button 1 Hard drive trays 2...

Page 5: ...LaCie 2big Thunderbolt 2 User Manual 5...

Page 6: ...LaCie 2big Thunderbolt 2 User Manual 6 Top view Hard drive LEDs 1...

Page 7: ...LaCie 2big Thunderbolt 2 User Manual 7 Side view Removable access panel 1...

Page 8: ...LaCie 2big Thunderbolt 2 User Manual 8 Side view open panel SELECT RAID selection button 1 FAST SAFE JBOD LEDs for RAID modes 2 CONFIRM RAID confirmation button 3...

Page 9: ...LaCie 2big Thunderbolt 2 User Manual 9 Rear view open panel USB 3 0 port 1 Thunderbolt 2 ports 2 Power supply connection 12V 5A 3...

Page 10: ...r the environment and a wide exhaust chamber allows for enhanced airflow Additionally the LaCie 2big s metal casing dissipates heat from the hard drives keeping them safe and prolonging their life Sin...

Page 11: ...it is powered on When using multiple enclosures you can stack one LaCie 2big Thunderbolt 2 enclosure on top of another LaCie 2big Thunderbolt 2 enclosure However due to the weight and balance of the L...

Page 12: ...xample an editor is working with two streams 4K video at 12Gb s and data at 4Gb s Whereas first generation Thunderbolt technology may experience difficulty with the video signal Thunderbolt 2 technolo...

Page 13: ...torage management which is crucial for video and graphics applications that place heavy demands on computer CPUs Further hardware RAID gives you options to configure the hard drives to suit the needs...

Page 14: ...xperiencing electronic board failure See below for information on powering down the hard drives within the enclosure If the device is connected to a power supply and turned on but the LED remains off...

Page 15: ...B 3 0 port LED BUTTON The LED is also a button to turn the LaCie 2big on or off Always eject the LaCie 2big s volumes before turning it off or placing it in idle and power saving modes Long press Push...

Page 16: ...tion Thunderbolt devices even when the hard drives are not active To exit idle mode apply a short press to the LED button The hard drives spin up and the volumes should appear on the desktop Technical...

Page 17: ...Thunderbolt 2 technology storage devices with computers that support first generation Thunderbolt However you will be limited to first generation technology transfer rates up to 10Gb s bi directional...

Page 18: ...s as opposed to USB 2 0 s 480 Mbits s This means USB 3 0 is theoretically up to ten times faster than its predecessor Your LaCie drive is shipped with a SuperSpeed USB 3 0 cable to ensure maximum dat...

Page 19: ...on your computer By default the drives are configured in FAST mode see Manage RAID and formatted for Mac HFS journaled WINDOWS AND THE LACIE 2BIG Since the LaCie 2big is preconfigured for Mac Windows...

Page 20: ...f the 1 device for balance and use the other hand to push on the rear of the panel and slide the panel away from the enclosure Important The side panel may require added pressure to remove it from the...

Page 21: ...ertain to clean the hard drives before formatting them for Windows USB 3 0 Connect the included USB 3 0 cable to the USB 3 0 port on the LaCie 2big and a compatible port on your computer USB 3 0 trans...

Page 22: ...aCie Download the Thunderbolt driver for the 2big Thunderbolt 2 at the following link LaCie 2big Thunderbolt 2 1 downloads Unzip the downloaded file and note where it is located For example you can un...

Page 23: ...LaCie 2big Thunderbolt 2 User Manual 23 Right click on the second item named Standard AHCI 1 0 Serial ATA Controller and choose Properties 6 Choose the Details tab 7...

Page 24: ...u choose Hardware Ids 8 Confirm that the value string includes 1B4B 9220 and 00111C19 If the value does not include the 9 characters demonstrated in the screenshot close the properties and check the f...

Page 25: ...ser Manual 25 Right click on the properly identified Standard AHCI 1 0 Serial ATA Controller and choose Update Drive 10 Software Choose Browse my computer for driver software and navigate to the drive...

Page 26: ...Manual 26 Choose the folder that applies to your version of Windows and then choose OK 12 64 bit Choose amd64 32 bit Choose i386 Choose Next to confirm the update 13 Device Manager shows that the new...

Page 27: ...FS all partitions must be erased including the EFI partition Windows Disk Management cannot erase the EFI partition so you must run Diskpart a separate Windows utility For additional information on Di...

Page 28: ...nnect all external hard drives from your PC except the LaCie 2big LaCie is not responsible for lost data Diskpart cannot delete the System disk Connect the LaCie product to your Windows computer via t...

Page 29: ...he screenshot below If you are uncertain of the disk number for the LaCie product launch Disk Management You should see the number assigned to the LaCie product Diskpart confirms that your hard disk h...

Page 30: ...olt 2 User Manual 30 Diskpart confirms that your hard disk is clean meaning that the partitions have been deleted 8 The LaCie product is ready to be formatted for your operating system See Formatting...

Page 31: ...User Manual 31 UNMOUNTING THE VOLUME In order to avoid file system corruption it is important to unmount the volumes before turning off the enclosure or disconnecting the interface cable See Unmountin...

Page 32: ...that supports Thunderbolt 2 technology in order to take advantage of the updates in performance and the intelligent sharing of bandwidth Similar to first generation Thunderbolt technology a single Th...

Page 33: ...lt technology cables are compatible with Thunderbolt 2 technology devices and first generation Thunderbolt technology devices Important info To reach Thunderbolt 2 technology transfer rates of up to 2...

Page 34: ...oad is complete locate the installer on your computer Generally downloads can be found in 2 the Downloads folder Launch the installer for your operating system and follow the setup wizard to completio...

Page 35: ...type Total capacity Available capacity REFORMAT From the Info tab you can reformat the hard drives Caution Choosing Reformat launches your operating system s disk utility see Formatting for details Fo...

Page 36: ...6 STATUS TAB Review the health of the Hardware RAID configuration You can also enable alerts to receive status updates Important info Activating alerts may affect the transfer rates of your device For...

Page 37: ...al 37 EMAIL TAB You can enter up to five email addresses to receive messages regarding changes to the status of your LaCie device You can also enter an email subject line Check the boxes to select the...

Page 38: ...Speed Factory default FAST RAID 0 100 None Excellent Yes SAFE RAID 1 50 Excellent Good No JBOD 100 None Good No FAST RAID 0 RAID 0 is the fastest RAID mode In a RAID 0 array the available capacities o...

Page 39: ...RAID 0 RAID 1 is a good choice when safety is more important than speed However RAID 1 also reduces the available drive space by 50 due to the need to write every bit of data to each hard drive JBOD...

Page 40: ...Power off the device using the LED button see LEDs and LED Power Button 2 Remove the side panel for access to the RAID selection and confirmation buttons see Getting Connected 3 The power supply must...

Page 41: ...onfiguration reverts to the current RAID Your computer prompts you to initialize the new RAID volume You must initialize and format the hard drives 8 for use with your computer see Formatting Replace...

Page 42: ...erbolt 2 User Manual 42 Important info If the RAID mode has not been changed you can try the steps again When following the steps make certain to choose CONFIRM as soon as the LED toggles to your pref...

Page 43: ...chronization is based upon total hard drive capacity Though the time to synchronize may take several hours you can begin using the volume immediately by initializing it with your operating system s di...

Page 44: ...HFS file system by using hard disk space more efficiently With HFS you are no longer limited by block size FAT32 FAT32 is an older format with a maximum single file size limited to 4GB Since performa...

Page 45: ...rmissions auditing and mirroring drives The minimum supported volume size for NTFS is 10MB with a maximum of 2TB when initialized in the MBR format For greater flexibility use the GPT format with NTFS...

Page 46: ...evice before performing the steps below LaCie is not responsible for any data lost due to formatting partitioning or using a LaCie storage device Important Info Formatting the LaCie partition will del...

Page 47: ...ard appears Mac Users Make sure the storage device is connected to and mounted on the computer 1 Select Utilities from the Go menu in the Finder menu bar 2 In the Utilities folder double click Disk Ut...

Page 48: ...h of the enclosure and its hard drives In addition to LED status indications you can configure the system to send you email alerts see LaCie Desktop Manager It is highly recommended that you address a...

Page 49: ...drives in RAID FAST mode has been removed and the front LED turns solid red try the following Power off the device using a long press on the front LED button or unplug the power cable from the device...

Page 50: ...ns RAID JBOD Each hard drive in JBOD mode is treated as a separate volume Therefore removing one of the hard drives is similar to disconnecting a standard plug and play hard drive Before removing a ha...

Page 51: ...drive will turn red or turn off allowing you to identify the drawer that must be replaced Drive LEDs are on the top end of the drawer Important info Contact your LaCie reseller or LaCie technical supp...

Page 52: ...t However your data remains intact on the healthy hard drive and you can continue to use the device RAID protection will take effect once the replacement hard drive is installed and the array has comp...

Page 53: ...main in the enclosure for proper airflow Caution After continuous use of the product the hard drives may be hot Use caution when opening a drive bay and removing a hard drive Place your finger on the...

Page 54: ...hipped within the tray The steps below can be performed while the enclosure is powered on or powered off Before touching the replacement hard drive make certain that you are properly grounded to avoid...

Page 55: ...lost Data on the healthy hard drive remains accessible The LaCie 2big maintains the JBOD configuration your operating system prompts you to format the replacement hard drive RAID configuration times T...

Page 56: ...User Manual 56 Automatic power off and RAID SAFE synchronization In general the LaCie 2big powers off when the computer is shut down However the device remains powered on if it is in the midst of a R...

Page 57: ...disconnected while the computer is running To prevent failures however it is important to follow these steps when disconnecting your device MAC Drag the storage device icon to the Trash The icon pictu...

Page 58: ...he lower right hand side of your screen click on the plug icon note the white check mark inside a green circle A message will appear detailing the devices that may be safely unmounted Select Eject for...

Page 59: ...om support select your product then click the Troubleshooting tab 3 User Manual Includes common troubleshooting topics See Troubleshooting Topics below 4 Customer Support Create an account on lacie co...

Page 60: ...your desktop Confirm that the Finder preference for displaying external hard drives on the desktop is selected at Finder Preferences General Q Is the enclosure connected to a computer that supports T...

Page 61: ...y to my computer but the enclosure does a not power on and or b not receive sufficient power A Thunderbolt enclosures must also receive power via the included power supply See Getting Connected Q Are...

Page 62: ...e at USB 3 0 performance levels when it is connected to a computer with a USB 3 0 port Otherwise the USB 3 0 device will operate at the slower USB transfer rates Q Is the LaCie 2big connected to a Sup...

Page 63: ...B 3 0 A Certain versions of Windows require additional drivers to support USB 3 0 Q Is your computer s internal hard drive limiting transfer speeds A If your computer has a low performance internal ha...

Page 64: ...er optimal performance LaCie does not recommend using the FAT32 file system with Thunderbolt 2 and or USB 3 0 storage Consider formatting the hard drive as HFS Journaled with a Striped or Mirrored RAI...

Page 65: ...ised on the box The difference is based upon how capacity is viewed by the operating system For example a hard drive that can store 500 000 000 000 bytes is divided by 1 000 000 000 to equal 500GB Thi...

Page 66: ...ALTH AND SAFETY PRECAUTIONS Only qualified persons are authorized to carry out maintenance on this device Read this User Manual carefully and follow the correct procedure when setting up the device Do...

Page 67: ...as televisions radios or speakers Doing so may cause interference which will adversely affect the operation of the other products Do not place the LaCie hard drive near sources of magnetic interferen...

Page 68: ...nt when the equipment is used normally and is properly serviced when needed If you discover a defect covered by the warranty set forth above your sole and exclusive remedy will be for LaCie in its sol...

Page 69: ...xternal causes e to damage caused by operating the product outside the permitted or intended uses described by LaCie f to damage caused by service including upgrades and expansions performed by anyone...

Page 70: ...to LaCie for repair LaCie cannot under any circumstances guarantee the integrity of data remaining on a returned drive We make no provisions for data recovery and cannot be held liable for any data lo...

Page 71: ...radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception whic...

Page 72: ...vice or the shop where you purchased the product MANUFACTURER S DECLARATION FOR CE CERTIFICATION We LaCie solemnly declare that this product conforms to the following European standards Electromagneti...

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