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Chapter 1: Getting Started

AmpliFi User Guide

ULabs

App Features

Tap the   icon in the upper left of the app to display 

additional features .

A slide-out menu appears to the left .

Live Support 

Live chat support is available within the app, 

24 hours a day, 7 days a week .

Live chat is also available at 

help.amplifi.com

 by 

selecting Chat with us in the bottom right .

About 

Visit the AmpliFi website at: 

www.amplifi.com

Terms of Service 

Read the terms of service for the 

AmpliFi app .

Logout 

The app accesses one AmpliFi network at a time . 

If you want to access a different AmpliFi network, perform 

these steps:
1 .  Tap Logout .
2 .  The AmpliFi app will search for AmpliFi devices .
3 .  Tap the appropriate Router .

Start Wizard 

After you log out of the AmpliFi app, this 

option is available . Tap Start Wizard to run the setup 

wizard again .
The AmpliFi app offers the following features at the bottom 

of the screen .

Devices

Devices 

The system dashboard is displayed 

in the 

Devices

 window . It provides an overview 

of the AmpliFi Wi-Fi system including network 

status, number of connected clients, and active 

download/upload speeds . Tap the Router to 

display/edit Router settings or tap a Mesh Point to 

display signal quality, view/edit the device name, 

view Mesh Point details, and locate or reboot 

the Mesh Point . For details, go to 

“Devices” on 

page 5

 .

Performance

Performance 

Tap Start Test

 

on the

 Performance

 

screen to run a speed test that will provide your 

download speed, upload speed, and connection 

ping time . A history of recent tests is displayed at 

the bottom . For details, go to 

“Performance” on 

page 13

 .

Guest

Guest 

To provide guest access, determine the 

number of guests, select a time limit for their 

access, and tap Start . Guests simply connect to 

your wireless network named with the 

-guest

 label . 

No password is required . As guests connect, the 

number of users connected will be displayed in 

the app . Tap 

Stop

 at any time to turn off the guest 

network . For details, go to 

“Guest” on page 15

 .

Clients 

Displays a list of connected clients and the 

AmpliFi device they are connected to . Tap a client 

device to see the client details . For details, go to 

“Clients” on page 17

 .

Diagnose 

The 

Diagnose

 option will check your 

WAN link, IP settings, Internet connection, and 

Mesh Point status . For details, go t

“Diagnose” on 

page 19

 .

Summary of Contents for AMPLIFI

Page 1: ...AmpliFi Home Wi Fi System USER GUIDE HOME WI FI PERFECTED...

Page 2: ......

Page 3: ...ettings 5 Mesh Point Settings 12 Chapter 3 Performance 13 Throughput 13 ISP Test 13 Chapter 4 Guest 15 Quick Setup 15 Status and Settings 15 Chapter 5 Clients 17 Client Details 17 Chapter 6 Diagnose 1...

Page 4: ...ii Table of Contents AmpliFi User Guide ULabs...

Page 5: ...Connecting to the default AmpliFi wireless network SSID from a computer or tablet App Users Download and install the AmpliFi app from the App Store or Google Play Store If you are not using the app to...

Page 6: ...Tap the touchscreen on the AmpliFi Router Use a computer or tablet to connect to the unique wireless network SSID displayed on the screen of your AmpliFi Router Please connect to this Wi Fi Network A...

Page 7: ...s number of connected clients and active download upload speeds Tap the Router to display edit Router settings or tap a Mesh Point to display signal quality view edit the device name view Mesh Point d...

Page 8: ...e Week Displays the day of the week Date Displays the calendar date Throughput JUL 15 NOW Total MB 317 9 126 4 Date Displays the calendar date Total MB Upload Displays the total amount of data uploade...

Page 9: ...ou can postpone the update until an appropriate time Router Settings The Settings screen for the Router offers a variety of configuration options General Access device settings Go to General on page 6...

Page 10: ...oid any disturbance from the backlight and preserve the LCD screen Begins Change the time that Night Mode activates Ends Change the time that Night Mode deactivates Tap to save your changes Sound Effe...

Page 11: ...er Gateway Address Enter the IP address of the service provider s gateway router Primary DNS Address Enter the IP address of the service provider s primary DNS server Secondary DNS Address Enter the I...

Page 12: ...guest wireless network is displayed Tap to change it Password The password to the guest wireless network is displayed Tap to change it Verify Password To change the guest password enter the new passw...

Page 13: ...your changes Address The range of available IP addresses is displayed The DHCP server assigns IP addresses from the pool or group of IP addresses DHCP Settings Range The current range is displayed Se...

Page 14: ...Address Enter the LAN IP address that will receive the forwarded port traffic Source Port Enter the port or ports that will be forwarded to the LAN You can identify the port or ports by name number an...

Page 15: ...5 GHz Displays the MAC address of the guest 5 GHz wireless interface Bluetooth Displays the MAC address of the Bluetooth interface Firmware Update The Firmware Update screen allows you to check for up...

Page 16: ...Tap to save your changes About The About screen for the Mesh Point displays the model name and version numbers of the device and software as well as the MAC addresses of the hardware interfaces Device...

Page 17: ...ad values are labeled in the graph and the current upload and download values are displayed on the right Swipe to the right to display the Throughput pie chart It shows the percentages of current down...

Page 18: ...14 Chapter 3 Performance AmpliFi User Guide ULabs...

Page 19: ...e Wireless settings tap Settings for access As guests connect the number of users connected will be displayed in the app Tap Stop at any time to turn off the guest network Status and Settings active i...

Page 20: ...Guide Chapter 4 Guest ULabs Stop Tap to disable the guest network Settings Tap to access the wireless settings for more configuration options including wireless security options Go to Wireless on pag...

Page 21: ...nformation about the client device Hostname Displays the descriptive name of the client device Manufacturer Displays the name of the client device manufacturer Access Point Displays the name and icon...

Page 22: ...evice is automatically displayed If you want to change it tap to edit the name MAC Address The MAC address of the client device is automatically displayed If you want to change it tap to edit the MAC...

Page 23: ...e public IP address of the Router Gateway Address Displays the IP address of the service provider s gateway router DNS Address Displays the IP address es of the service provider s DNS server s Interne...

Page 24: ...20 AmpliFi User Guide Chapter 6 Diagnose ULabs...

Page 25: ...as close to the center as possible We recommend placing a Mesh Point on each side of the Router halfway between the Router and an area in the home where you have poor connectivity Tip The LEDs on the...

Page 26: ...then connect power to the Router 6 If there is no Internet connection contact your ISP Internet Service Provider to find out if there are any outages on their end or if your account information has c...

Page 27: ...devices may support only one frequency You can select the frequency used by your Mesh Points in the AmpliFi app The Mesh Points use the default frequency 5 GHz but can use 2 4 GHz instead if longer ra...

Page 28: ...tings 5 Tap Apply to save your settings Configuring a Guest Network Advanced Settings When you set up your new Router you may also want to set up a guest network for friends and family See the FAQ How...

Page 29: ...7 days a week Tap the icon in the upper left of the app and then tap Live Support Live chat is also available at help amplifi com by selecting Chat with us in the bottom right Support Online help ampl...

Page 30: ...rademarks of Ubiquiti Networks Inc in the United States and in other countries Apple the Apple logo and iPhone are trademarks of Apple Inc registered in the U S and other countries App Store is a serv...

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