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7) NOTIFICATION OF ERRORS AND OPERATIONAL ISSUES
PROBLEM
LIKELY CAUSE
SOLUTION
The door opens but it doesn't close
back.
The motion radars or the closing safety
sensor detect the presence of an object or
of a person.
Check that the radars or the sensors are not
engaged.
The door opens very slowly.
The opening safety sensor detects an
obstacle.
Identify the obstacle and remove it.
The door doesn't respond to the
opening commands.
The MANUAL FREE DOOR function can be
activated.
Check the setting of the program selector.
The door stops during its motion and
inverts the running direction.
The door detects an obstacle along its
motion.
Identify the obstacle and remove it.
The fixture experiences friction along its
motion.
Adjust the fixture;
for this operation please contact the service
centre.
The electronic control unit beeps
multiple times and door operation is
irregular.
The defect depends on the number and
length of the beeps.
Contact the service centre to solve the issue.
The symbol is displayed
The system has detected a machine
operation error.
Contact the service centre to solve the issue.
Should any malfunction occur, the Customer must contact the Support Centre and use the door manually, without powering it.
8) MAINTENANCE
The maintenance plan must be observed to ensure the service life and the safe operation
of the automatic door. We recommend that you sign a maintenance contract providing for
periodic intervention on the system by specialised technicians.
If the user has the ET‑DSEL or T‑NFC program selector, he will be warned about the
expiry of the maintenance interval when the message "PROGRAMMED MAINTENANCE"
message is displayed.
Each maintenance operation is recorded into the maintenance log.
The final user must limit himself to cleaning the glass surfaces, the fixture profiles, and if
necessary the motion and presence sensors, taking care to lock the door while performing
these operations.
9) DISPOSAL
At the end of its lifecycle, this system must be disposed of in accordance with national provisions.
To this purpose, we recommend that you contact specialised operators.
