Labcold
I
ntelli
C
old® refrigerators constantly take readings of the air temperature inside the
refrigerator and averages and analyses the results. This means that if you have a separate
monitor it may alarm before the fridge controller, but the refrigerator will still alarm very
shortly afterwards and, if working correctly will do so long before the temperature poses a
threat to the contents.
Why doesn’t the alarm react instantly?
There is water at the back of the fridge
Your
Labcold
refrigerator automatically defrosts and ice and water may be observed at the
back. Any ice is melted and runs through the drain hole to the condensate removal tray at
the back of the fridge. Due to the heat produced by the fridge motor this should evaporate
but may occasionally cause water to be observed in the tray. This is perfectly normal and is
nothing to worry about.
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My independent thermometer shows a diff erent temperature to the front of the fridge
Your
Labcold
I
ntelli
C
old® refrigerator has a probe placed at the rear of the fridge and the
temperature displayed is calculated by analysing and averaging the temperature data
collected by the probe. A thermometer placed in a diff erent part of the refrigerator may read a
slightly diff erent temperature especially if it is placed close to the door or at the top or bottom
of the fridge as these are the areas where the greatest temperature fl uctuations occur.
Do I really have to have my refrigerator calibrated?
The
I
ntelli
C
old® controller, which monitors your refrigerator, is designed to be accurate,
however, the DH Green book now advises that a refrigerator storing vaccines should be
calibrated annually. By calibrating your fridge annually you have documentary proof that the
temperature displayed on the front of the refrigerator is the same as that inside the chamber.
This may be important if the performance of the fridge is questioned by an offi cial body.
Labcold are a UKAS calibration laboratory No 8898 and are therefore capable of providing
calibration to ISO 17025 standards. Why not contact our service team at
service@labcold.
com
for more information?
My timer seems to lose and gain minutes
This is because the controller does not contain a proper clock but an oscillator which can
be aff ected by ambient temperature and power fl uctuations. It will still provide enough
information to show how long there may have been a temperature incursion so there is no
need to reset the timer as this is perfectly normal. Please be aware if you
do
reset the timer
you may lose data.
Useful Information
Your
Labcold
refrigerator comes complete with a one years parts and labour warranty.
However, if you register your refrigerator you will be entitled to a
5 year warranty
and will be
sent a
free
SD card for automatic 24 hour fridge data logging.
*
To register your warranty, please complete the enclosed warranty form or visit our web site
at
www.labcold.com
, click on the ‘Warranty Registration’ tab and follow the instructions. Full
warranty terms and conditions can also be viewed and downloaded from the
Labcold
website.
In the unlikely event that there is a problem with your refrigerator, you should contact your
retailer in the fi rst instance. If you bought your fridge directly from
Labcold
you should contact
our service team on:
01256 705 580
or Email them at
.
When you register your warranty or want to report a performance issue you will need to have
the following information to hand. Please fi ll this in as soon as you get your fridge so we can
help you as quickly as possible in the event of a problem.
Model Number
Serial Number
Retailer
Date Purchased
the professional choice for medical
and scientifi c refrigeration...
Labcold Ltd, Cherrywood, Chineham Park, Basingstoke, RG24 8WF, UK 01256 705 555
* 5 year warranty and free SD card available to UK customers only. Outside the UK, warranty is limited to one
year parts only .SD cards are available only as a chargeable extra.
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