La Germania P302CERLAGN, User Manual, Page: 7 / 12

If you encounter any problems, please consider the following suggestions and instructions before calling our customer
service
•
If the hob does not work, check to make sure that no power failure has occurred.
•
If the cooktop has been turned off during normal operation, check to see if there are no objects above the Touch
Control keys. If this is the case, remove the objects in question and switch on the hob once more.
Error Code Problem Solution
F0
Touch control software error If an error has occurred, disconnect the hob from the power supply
and then reconnect it. If the error persists, call customer service.
Fe
The cooking zones have overheated and
have shut down. Wait for the temperature to drop. The hob will automatically restart
when the temperature reaches an acceptable value.
Ft The temperature sensor may be damaged Wait for the temperature to drop. If the message persists even when
the cooktop reaches room temperature, call customer service.
FE
The temperature sensor may be damaged Wait for the temperature to drop. If the message persists even when
the cooktop reaches room temperature, call customer service.
Fb
Excessive sensitivity on any button Check that the hob has been properly set up. make sure that the
buttons are in perfect contact with the glass.
FU/FJ Safety key error This error is an automatic checking of the input keypad. It
disappears when the automatic checking returns a normal value. If
the error persists, call customer service.
FA Software error This error is an automatic checking of the input keypad. It
disappears when the automatic checking returns a normal value. If
the error persists, call customer service.
FC/Fd
Software error This error is an automatic checking of the input keypad. It
disappears when the automatic checking returns a normal value. If
the error persists, call customer service.
Fr Safety Error Relay Reports a problem with the Relay driver. Disconnect the device from
the power supply for at least one minute and then reconnect it. If
the error persists, call customer service.
If you need to reset the touch control (in case of anomalies, i.e.):
1. Disconnect the hob from the mains
2. Wait for at least 15 seconds and connect it to the mains again.
3. At the end of the calibration press button (B) to use the cooktop.
- If the error message persists, please contact the service centre.
- If errors other than those indicated are displayed, please contact the service centre.
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