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FACTORY RESET: HOW DO I FACTORY RESET MY STATION?
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A factory reset will delete all sensor ID numbers and if connected, remove all Wi-Fi connections.
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Basically, this is a great way to return your station to “out of the box” condition.
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This is more effective than removing all power for clearing out the station.
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All history records will be removed, so write down anything you want to keep.
To factory reset your station:
1.
Hold the RAIN and LIGHT buttons together for 5 seconds.
2.
When your station resets it will look for all sensors. Allow at least ten minutes to reacquire the sensors.
Note: if operating connected, you will need to reconnect to Wi-Fi from the app. Click
here
for details.
DASHES TEMP/HUMIDITY: WHY DOES MY THERMO-HYGRO SENSOR SHOW DASHES ON THE
STATION?
Dashes indicate the connection is lost between your station and the outdoor sensor.
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My first thought is always to check that my
are good. If it has been working and now is not, low
batteries are the most common connection problem.
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distance, resistance, and interference
. If everything was working previously at the same
location, this is likely not the issue. However sometimes there is new growth on trees or bushes that causes
another barrier. Radio Frequency (RF) signal does not travel well through foliage due to the moisture content.
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Occasionally adding a new wireless electronic device to the home will cross the signal path for the sensor. If
this occurs try moving your station a few feet or turning the station 90 degrees for a better angle to receive
the sensor signal.
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When you have good batteries, and in a good location, hold the SENSOR button for three seconds to search
for your sensors. If you regain connection while the sensor is mounted, great. If you do not regain
connection, bring the sensor within 10 feet of the station and search again.
WHY DON’T MY TEMPERATURE/HUMIDITY READINGS ON MY
STATION MATCH THE WEATHER REPORT?
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Your temperature and humidity readings are from your sensor at your location. Your local reporting station can
be miles away so readings will differ.
TEMP ACCURACY: WHY DOES MY THERMO-HYGRO SENSOR READ INACCURATELY?
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The thermo-hygro sensor reads the environment. If your sensor reads high during the day but not at night it is
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Side-by-side test: Bring the thermo-hygro sensor in the house and place it next to your station for 2 hours.
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Compare indoor and outdoor temperature. The temperatures should be within 4 degrees to be within
tolerance. The humidity should be within 14% to be within tolerance.
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If the sensor reads correctly when next to your station then try a different location outside.
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Look for heat sources such as sunlight, door, or window frames, or reflected heat that may cause inaccurate
readings.