TROUBLE SHOOTING
PROBLEM
POSSIBLE CAUSE
SOLUTION
Water coming out
from the hot and
cold dispenser is
lukewarm
1.
Water from the hot
and cold container
has already been
consumed
2.
No power supply
1.
Wait for about three
minutes to allow cooling
or heating of water from
the unit
2.
Check if the power cord
is properly plugged into
the power supply
No water coming
out from the
dispenser
1.
The water bottle is
empty
2.
Hose cap and
Water Dispenser
connector is not
properly attached
1.
Replace with another
bottle of water.
2.
Make sure that the
bottle hose cap and
water dispenser has
been properly attached
together
Too much noise
when dispensing
water from the unit
1.
Water Dispenser is
tilted or not
installed properly
1.
Place unit upon a flat
area and stable surface
Water leaks from
the faucet
1.
Faucet assembly
into the unit is
loose
2.
Faucet has been
damaged
1.
Tighten threaded
portion of the faucet by
turning it clockwise
2.
Contact Kyowa Service
Center for repair
Water leaks out
from the Water
Dispenser
1.
Hose connector is
not connected
properly.
2.
Water is leaking
out from the water
tank
3.
The drain cap on
the back of the
dispenser is not
properly closed
1.
Make sure to connect
hose properly
2.
Contact Kyowa Service
Center for repair
3.
Tighten drain cap
CLEAN AND CARE
Remove drain cap at the back of the water dispenser unit to drain water
from the hot and cold water dispenser tank.
Wash movable parts of the Water Dispenser including the bottle cap,
hose, and drip tray, using mild detergent and water.
Wipe body of the Water Dispenser using a soft and damp cloth.
Pat dry parts of the Water Dispenser using a soft and dry cloth.
Put back parts and accessories of the Water Dispenser to their proper
places before operating again.
Do not allow any kind of liquid to seep into the electrical system of the
unit.
Do not use harsh cleaning agents or abrasive objects (e.g. scrubbing pads
or metal brushes) for cleaning.
SERVICE
Do not operate your KYOWA Water Dispenser if the unit malfunctions or
appears damaged in any manner. Bring the complete product to the place
of purchase or to any authorized KYOWA dealers for inspection, repair or
replacement.
Do not disassemble your KYOWA Water Dispenser by yourself. No user
serviceable parts inside. Refer all needed repair to an authorized KYOWA
service facility ONLY.
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