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Kylin Sauna User Manual
www.kylinaustralia.com.au
determined by Kylin Sauna to have a defect in materials and/or workmanship
beyond repair.
Seller may refuse to refund all or any portion of payment if buyer fails to fully
comply with or violates the terms and conditions of this policy. All returns may be
subject to a restocking fee of 20% of valued price.
Keep in mind that the condition of the item sent back to the Kylin is important,
please help to repack it carefully. If you return the item used, damaged, missing
parts, or damaged during return shipping because it wasn't packaged correctly,
Kylin may deduct from the refund to cover the loss in the item's value.
Once the item is delivered to the seller, your refund should be processed within 2
business days. Your refund will be sent to your original payment method and
funds are usually available within 3-5 business days.
Legal Rights
In Australia our goods come with guarantees that cannot be excluded under the
Australian Consumer Law. You are entitled to a replacement or refund for a major
failure and for compensation for any other reasonably foreseeable loss or
damage. You are also entitled to have the goods repaired or replaced if the goods
fail to be of acceptable quality and the failure does not amount to a major failure.
So, as well as your statutory rights referred to above and any other rights and
remedies you may have under any other laws relating to your Kylin product, we
also provide you with Kylin warranty. It's important to note that this warranty is
valid only in the country of purchase.
And if for any reason you wish to contact us, please do so at:
Kylin Customer Service Australia +61 (0) 3 9988 3693
