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Chapter 4 : FAQ 

4.1 How to check if the driver has been installed successfully or not? 

Ans: 

Right click on “

My Computer

” on the desktop and choose “

Properties

”. Once in “Properties” 

window, click on “

Device Manager

” in Hardware panel. Click on the plus icon of “Sound, video and 

game controllers” to open the device list. See 

Fig. 1 

below. 

Fig. 1

 

 
4.2 How to check if the Remote Control can work fine? 

Ans:

 1) You have to check if the “Remote Control” utility is installed or not. Please refer to 

Fig. 2.

 

2) You have to check if the driver has been installed or not. See FAQ-2. 
3) You can check if the “Remote Control” tray icon is loaded in the right-bottom of task bar. 

See 

Fig.3.

 below.

 

 

                       

         

Fig. 2

                                                         

Fig.3 

 

 

 

 

Summary of Contents for KW-UB345-AM

Page 1: ...usTV DMB TH Hybrid Stick Quick Installation 3 2 1 Driver Installation 4 2 2 TotalMedia Application Installation 6 2 3 Remote Control IR Installation 8 Chapter 3 PlusTV DMB TH Hybrid Stick Uninstallation 10 Chapter 4 FAQ 11 4 1 How to check if the driver has been installed successfully or not 11 4 2 How to check if the Remote Control can work fine 11 4 3 How to use ArcSoft TotalMedia Help when I us...

Page 2: ... above for SDTV 1024M RAM or above for HDTV z VGA Card with at least 128MB Memory for SDTV VGA Card with at least 256MB Memory for HDTV z Sound Card or On Board Sound Chip z One Free USB 2 0 Port not compatible with USB1 1 z CD ROM Drive For software installation z 2GB Free HD Space z Microsoft Direct X 9 0 or above Microsoft Media Player 9 0 or above 1 3 Hardware Installation Follow the steps sho...

Page 3: ... such as anti virus software and system monitoring applications 1 Once you finish the hardware installation restart your system A window labeled Found New Hardware Wizard will connect to Windows Update to search software Choose No not this time and click Next to run the utilities setup included in the CD 2 Click Cancel we must install from CD to have completed set up 3 Insert the installation CD i...

Page 4: ...you with two choices to install If you want to install device driver and software utility completely please choose Typical Installation Or if you want to install them partially please choose Custom Installation Finally click Install to continue 2 1 Driver Installation 6 The InstallShield Wizard will guide you through installation of driver Click Next to continue ...

Page 5: ... 5 7 Click Install to continue 8 Click Continue Anyway to continue 9 Click Continue Anyway to continue ...

Page 6: ... the left image click Finish to end the installation 2 2 TotalMedia Application Installation 11 Please choose setup language 12 The InstallShield Wizard will guide you through installation of TotalMedia application Click Next to continue ...

Page 7: ...e the destination folder where you want to install the files You can click Browse to change the destination folder Finally click Next to go to next step 16 Setup will add program icons to the Program Folder s list You may type a new folder name or select one from the existing folders list Click Next to start installing Please wait while installation in process ...

Page 8: ...otalMedia HELP 18 Please choose setup language 2 3 Remote Control IR Installation 19 The InstallShield Wizard will guide you through installation of remote control IR Click Next to continue 20 Please choose the destination folder where you want to install the files You can click Browse to change the destination folder Finally click Next to go to next step ...

Page 9: ... on the left image click Finish to end the installation 22 All the drivers have been installed successfully Please choose Yes I want to restart my computer now to restart your computer Recommend and click Finish to end the installation ...

Page 10: ...ntrol Panel and press the Add or Remove Programs Note You can also take another way to uninstall device driver and software utility please refer to chapter 4 FAQ 3 1 If you want to uninstall device driver and software please choose Arcsoft TotalMedia 3 5 Drv or IRReceive and click the Remove button to continue uninstall ...

Page 11: ... the plus icon of Sound video and game controllers to open the device list See Fig 1 below Fig 1 4 2 How to check if the Remote Control can work fine Ans 1 You have to check if the Remote Control utility is installed or not Please refer to Fig 2 2 You have to check if the driver has been installed or not See FAQ 2 3 You can check if the Remote Control tray icon is loaded in the right bottom of tas...

Page 12: ... Help when I use the software functions Ans Click on Arcsoft TotalMedia Help on the right top of user interface refers to Fig 4 Also can be click on the C or D Program Files ArcSoft TotalMedia 3 5 TotalMedia chm See Fig 5 below Fig 4 Fig 5 ...

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